ปราสาทใน เฉิงตู

"Excelente servicio y habitaciones muy limpias. "

"The hotel is a big complex with multiple buildings. The surrounding landscape is beautifully designed and maintained. The room is clean and comfortable. The breakfast is delicious. But it’s in the Tianfu airport which is far from the city. However the hotel does offer an airport shuttle and the airport has a subway stop into Chengdu proper. "

"Hotel staff was very accommodating even with language issues"

"This modest size hotel is really a hidden Gem. I was so impressed by the cleanness, superb staff service, included breakfast buffet with some items made to request. There is free street level and under ground garage parking free, and welcome deserts waiting in the room when I walked in, you don't see this very often at their price range. The price for a standard room with a king bed is almost half or one third of chain hotel, but the quality is nothing less and perhaps more. The location is...

"Terrible Experience at Hilton Cheng – Extremely Rude and Disrespectful Staff I am utterly appalled by the unprofessional and offensive treatment I received from the front desk staff during my check-in, and I feel compelled to share this appalling experience to warn other guests. When I arrived, I was struggling with knee pain, so my cousin offered to help carry my bag. At check-in, the staff first grilled us about whether my cousin would be staying with me; I clearly said no. We then asked if...

"We stayed in the hotel in March 2026 and the staff are super friendly walked their way out to help us; from the General manager Zhang to the front desk staffs Ms Han, Ms. Li, the shuttle drivers, they helped us every way possible when we asked and sometimes even when not asked; if we could rate them any higher we would have no hesitation as we are so thankful for this stay even if it was short. Hope to See you again! "

"The soundproofing of my room was extremely terrible that literally could hear ppl coughing and vomiting at late night. Their staff was trying to offer a breakfast and fruit when I requested to change a room or cancel my reservation instead of resolving the root cause. Excuse me WTH it’s not a motel"