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"Check in got less then perfect bc the hotel isn’t staffed 24/7 which caused a little stress. But the staff was great and made a plan for us in case our train was late (it was). Fortunately the manager was still here when we arrived. Great staff, great room, AC!!!, and really comfy bed. Would definitely stay again!! (Note I dinged them on price - but price was pretty comparable to all hotels iirc - so maybe the ding was more about hotels in general vs this one specifically)."

"Location was excellent! The hotel was within walking distance of all the major activities and attractions we had planned, which made exploring Florence very convenient. Room was clean and well maintained. The beds were comfortable, and housekeeping serviced the room twice daily. One of the highlights of our stay was the breakfast. The spread was impressive, with freshly baked bread, pastries, scrambled eggs, fruit, and plenty of other options. Everything was fresh and well presented. It was a...

"Very charming place"

"Breakfast down at the cafe waa delicious and convenient. Very friendly staff. Carmine is the most hospitable owner we have encountered. He sent recommendations for restaurants and let us put our bags in the roon until it was ready so we could explore."

"The room was spacious, clean, and very comfortable. The breakfast was delicious, with a great selection of fresh fruit. Since we had informed the hotel that we were on our honeymoon, they kindly surprised us with a beautifully decorated cake in our room. It made our stay even more special, and we were truly touched by the thoughtful gesture. Thank you very much for your wonderful hospitality!"

"This place was so beautiful and in a great location. The staff went above and beyond to make sure our stay was perfect. We were very happy with our choice of accommodations for our first time in Italy and it would be our choice when we return."

"This place is exactly what is depicted and the host was extremely responsive and helpful. Would highly recommend!"

"Our contact was very helpful both before and during our stay. However, we do not recommend renting this apartment for the following reasons: 1. Location: The area felt unsafe. Via Panicale is not suitable for young people or women traveling alone, especially at night. 2. Very uncomfortable beds: The mattress in the main bedroom was a thin foam mattress, perhaps a little over 5 inches thick, but still uncomfortable. The sofa bed was much worse—the mattress was less than an inch thick, and you...

"Excellent location"

"The service was outstanding. Really appreciated the complimentary minibar in the room that was restocked daily. The staff was extremely helpful and kind and the breakfast was delicious with a huge variety of options. Overall an excellent stay!"

"The room was big and lovely with a clean bathroom. The moment we entered the room after staying at hotels in Rome , we were like this is lovely. The staff were very friendly and the location was perfect. The hotel is a boutique hotel and really cozy from inside with old wooden paneling and a beautiful patio to sit in."

"There was nothing unique… not very helpful or accommodating.. the location was good because it was central!"

"The rooms were in perfect shape on arrival and we were pleasantly surprised by Satya prepping the A/C on a hot arrival day. The room was a great hub for our trip, being just a short walk to several of the local sites. Excellent experience."

"Everything was great. Best hotel I've stayed at. Staff was courteous and helpful, and location was perfect for us."

"The balcony room was definitely a bonus for a smaller room. It was pleasantly very clean! It was close to the train station so busy streets, but It was safe and secure and the benefit was that it made travel days good. It was also walkable to all of the major monuments. The staff was extremely helpful and nice. The breakfast was cheap and good. Would definitely recommend."

"Very clean, friendly staff and convenient location"

"This hotel is a hidden gem. Very close to SNM Station, and to all the things we wanted to see around Firenze. Also, around the area there are endless possibilities to eat and drink. The place is amazing. Don’t think twice and book it."