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"Check in got less then perfect bc the hotel isn’t staffed 24/7 which caused a little stress. But the staff was great and made a plan for us in case our train was late (it was). Fortunately the manager was still here when we arrived. Great staff, great room, AC!!!, and really comfy bed. Would definitely stay again!! (Note I dinged them on price - but price was pretty comparable to all hotels iirc - so maybe the ding was more about hotels in general vs this one specifically)."

"Location was excellent! The hotel was within walking distance of all the major activities and attractions we had planned, which made exploring Florence very convenient. Room was clean and well maintained. The beds were comfortable, and housekeeping serviced the room twice daily. One of the highlights of our stay was the breakfast. The spread was impressive, with freshly baked bread, pastries, scrambled eggs, fruit, and plenty of other options. Everything was fresh and well presented. It was a...

"Breakfast down at the cafe waa delicious and convenient. Very friendly staff. Carmine is the most hospitable owner we have encountered. He sent recommendations for restaurants and let us put our bags in the roon until it was ready so we could explore."

"This place was so beautiful and in a great location. The staff went above and beyond to make sure our stay was perfect. We were very happy with our choice of accommodations for our first time in Italy and it would be our choice when we return."

"Loved this hotel but if you get room 400 prepare yourself to climb up and down stairs, go down a ramp and up two elevators then cross a little bridge and go up more stairs. It’s literally the last room at the top of the property. Staff was very helpful and nice. Location was fantastic. Air conditioning was great first night not great second. Would stay there again but not on the rooftop room."

"High point was the proximity to the historic center of the city centre. Accommodation was simple but just right. Breakfast minimal but sufficient."

"The service was outstanding. Really appreciated the complimentary minibar in the room that was restocked daily. The staff was extremely helpful and kind and the breakfast was delicious with a huge variety of options. Overall an excellent stay!"

"This place is exactly what is depicted and the host was extremely responsive and helpful. Would highly recommend!"

"Excellent location"

"The room was big and lovely with a clean bathroom. The moment we entered the room after staying at hotels in Rome , we were like this is lovely. The staff were very friendly and the location was perfect. The hotel is a boutique hotel and really cozy from inside with old wooden paneling and a beautiful patio to sit in."

"Got the king bed plus bunkbed room. The balcony was the main highlight of the room, we will able to wash and dry our stuff. Location is very near to the main station and there were restaurants and convenient stores around. Have a small lift which helps if you have heavy luggage as the rooms are at 3rd floor"

"You stay there for location."

"There was nothing unique… not very helpful or accommodating.. the location was good because it was central!"

"The balcony room was definitely a bonus for a smaller room. It was pleasantly very clean! It was close to the train station so busy streets, but It was safe and secure and the benefit was that it made travel days good. It was also walkable to all of the major monuments. The staff was extremely helpful and nice. The breakfast was cheap and good. Would definitely recommend."

"great hotel and location"

"Loved this hotel! Room was wonderful with great AC! Staff were very friendly!"

"Excelente ubicación solo tuve un detalle con el aire acondicionado pero fuera de eso todo excelente … me permitió disfrutar la ciudad"