โรงแรมและที่พักคาร์เตอร์ นอร์วูด

"I got severe bed bug bites from room 325 and had an allergic reaction from it. I told the staff and showed them the bites. The women at the desk just said sorry. I was like yah I get that but you need to treat the room. I stayed 2 days and tried to check the beds the first day but it is almost impossible with how dim the lighting is in the rooms. Darkness keeps bugs around and then to not have any kind of bed bug protection on the beds is crazy for such a high traffic place. I will be needing to...

"The customer service was horrible, we stay at this location anytime we are in town and I dont think that will be occurring again. The staff member that checked us in didn't even look at us, he was rude and unfriendly. The rooms need to be updated, although we had issues with the AC working the maintenance person fixed it promptly. The pool area is amazing, although the pool was quite cloudy on this stay. The valet staff are amazing and always helpful and kind. The ocean front rooms are peaceful...

"Very helpful staff, right on the water!!"

"It's a very nice property run by a friendly family. I feel there should have been more sound proofing during construction. I could hear the person snoring in the room adjacent. Otherwise, nothing would put me off staying there again. Thanks!"

"Everything was excellent ,great staff, can’t wait to go back."

"Muy feo"

"There was a weird atmosphere and very unprofessional. I have stayed in holiday inn express for over 20 years traveling and go there for constant clean beautiful hotels but this was a 2 out of 10! Don’t stay here!"

"We couldnt stay at the hotel. After each use they cleaning staff sparys something into the room, my wife has a strong nose, we checked out 2 rooms, and she could not stay there because of the smell. They credited the room because we couldnt stay which was nice of them."

"Everyone was very nice it was clean comfortable and beautiful"

"Fine for one night. The staff is incredible."

"The most incredible staff ever. Will definitely return soon :)"

"Very cute rooms, nice pool and great breakfast"

"I loved the stay"

"Estuve 4 días en Mayo 2026 , el hotel está bien lindo pero el servicio gastronómico para mi pésimo demasiadas demoras ellos son muy lentos deben tratar de atender más rápido porqué se le va a uno el día esperando para el restaurante o el bar , no todas las habitaciones tienen microondas lo q si vas con niños debes estar pendiente, te aconsejo estar pendiente a la hora del check inn cómo igual al entregar la habitación porqué tengo tres veces en mi cuenta de banco el mismo saldo descontado y...

"Staff were very nice and kind."

"The room was very cozy and clean, the staff very friendly."

"Good night's sleep"