Absolutely lovely hotel. The room was very spacious, which was a surprise after I’d spent a week in a shoebox sized room in London paying the same price. The staff was great. I only wish I’d spent more than one night.
Melissa
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Utkarsha Chauhan วันที่ 8 พ.ค. 2024
Dear Melissa,Thank you for taking the time to share your experience whilst visiting Cardiff. We are pleased that you choose to stay with us and you enjoyed our beautiful hotel. Thank you for your lovely feedback with reference to our facilities and our staff.Kind Regards,Utkarsha ChauhanOperations Manager
10/10 ดีเลิศ
Kerrin
7 พ.ค. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Lovely friendly hotel ideally situated with parking
Kerrin
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Utkarsha Chauhan วันที่ 7 พ.ค. 2024
Dear Kerrin,Thank you for your lovely review, I am delighted you had a great stay with us and look forward to welcoming you back to the hotel again.Kind Regards,Utkarsha ChauhanOperations Manager
8/10 ดี
John
เดินทางกับคู่รัก
6 พ.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Very friendly staff found the hotel very dated for what we paid
John
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Utkarsha Chauhan วันที่ 7 พ.ค. 2024
Dear John,Thank you for taking the time to share your experience whilst visiting Cardiff. We are pleased that you choose to stay with us and you enjoyed our beautiful hotel. Thank you for your lovely feedback with reference to our facilities and our staff.Kind Regards,Utkarsha ChauhanOperations Manager
A lovely hotel where you can feel the ancient atmosphere but where the rooms are perfect and fully refurbished. I found the staff extremely professional and polite. The position is perfect, walking distance to the main attractions. The railway station is not too far neither and I walked with my suitcase without issues. It will certainly be my first choice for my next trip to Cardiff.
Alessandro
เข้าพัก 3 คืน, พฤษภาคม 2024
การตอบกลับจาก Utkarsha Chauhan วันที่ 7 พ.ค. 2024
Dear Alessandro,Thank you for taking the time to share your experience whilst visiting Cardiff. We are pleased that you choose to stay with us and you enjoyed our beautiful hotel. Thank you for your lovely feedback with reference to our facilities and our staff.Kind Regards,Utkarsha ChauhanOperations Manager
Old, poorly maintained, very dirty, telephone did not work, restroom had a urine smell, no room service as advertised, furniture with scratches, rugs with stains, really, really bad
We had to check out after the first of three nights reserved (did not get our money back)
Go somewhere else
Sergio
เข้าพัก 3 คืน, พฤษภาคม 2024
การตอบกลับจาก Utkarsha Chauhan วันที่ 6 พ.ค. 2024
Dear Sergio,Thank you for your time doing a review.Kind Regards,Utkarsha ChauhanOperations Manager
Many of the fixtures were broken. Furniture was dated and tacky. Hair in the bathroom.
Jennifer
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Utkarsha Chauhan วันที่ 6 พ.ค. 2024
Dear Jennifer, Thank you for taking your time bringing this issue to my attention from your stay and I assure you that this has been forwarded to my Maintenance Manager and Housekeeping Manager who will be investigating on this. Please accept my sincere apologies.Kind Regards,Utkarsha ChauhanOperations Manager
Dear Wayne,Thank you for taking your time doing a review on your most recent stay with us while visiting Cardiff.Kind Regards,Utkarsha ChauhanOperations Manager
It is fair to say that this hotel has seen better days, especially regarding decor and cleanliness overall. There was an odd odour in the corridors. The sealant on our bathroom as well as the shower knob mechanism had some mould on it. Carpets were stained in our room.
The staff were all very pleasant and attentive and breakfast was very good.
Libuše
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Utkarsha Chauhan วันที่ 6 พ.ค. 2024
Dear Libuse,Thank your or your feedback and I much appreciate your time doing a review and bringing this issue to our attention. I am sure if you have brought this to an attention of our staff they would have resolved this issue by moving you in to another room. Sorry for any inconvenience.Kind Regards,Utkarsha ChauhanOperations Manager
การตอบกลับจาก Assistant Front of house Manager วันที่ 4 พ.ค. 2024
Good evening David,Thank you for your kind review on your recent stay with us.Kind regardsLesleyann Dorning
6/10 พอใช้
Gail
เดินทางกับคู่รัก
4 พ.ค. 2024
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Older hotel near city centre with clean and comfortable rooms, however the hotel could use some freshening up.
Gail
เข้าพัก 3 คืน, พฤษภาคม 2024
การตอบกลับจาก Assistant Front of house Manager วันที่ 4 พ.ค. 2024
Good evening Gail,Thank you for your kind feedback on your recent stay with us. We are about to start a total refurb of our fine hotel. Kind regardsLesleyann Dorning
8/10 ดี
Josephine
3 พ.ค. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Thank you for a lovely evening away. The hotel was clean, the staff very friendly and the central location was brilliant. The hotel is a little dated but that is part of the charm. Really enjoyed
Josephine
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Utkarsha Chauhan วันที่ 4 พ.ค. 2024
Dear Josephine,Thank you for your lovely feedback and I much appreciate your time doing a review from your stay with us here at Angel.Kind Regards,Utkarsha ChauhanOperations Manager
Staff was very friendly room very clean good breakfast would stay here again
Dai
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Utkarsha Chauhan วันที่ 4 พ.ค. 2024
Dear Dai,Thank you for choosing your recent stay with us and providing feedback on our facilities and staff. Looking forward to welcoming you back in near future.Kind Regards,Utkarsha ChauhanOperations Manager
This is our 6th stay at the angel hotel. Its in a convenient position to the city centre and night life. The hotel needs to be freshened up but we still love it
david
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Utkarsha Chauhan วันที่ 1 พ.ค. 2024
Dear David,Thank you for your lovely review, its great to hear you had a pleasant stay with us and look forward to hopefully seeing you again in the future.Kind regards,Utkarsha ChauhanOperations Manager
It was a lovely hotel. Room had been refurbished and contained everything you needed.
The refreshment tray was a little disappointing and there was no bottle of water provided.
It would be nice to have access to plant based milk on the tray and also at breakfast. Luckily I had my own.
Our bathroom smelt badly of mould and was a small and cold room.
The bed was not made when we arrived and the sheet on the mattress was not tucked in or fitted. We had to remake the whole bed ourselves.
The smell in the room because worse over the weekend.
Dear Amelia,Thank you for taking your time and bringing this issue to my attention. i have forwarded this to my head housekeeper who asked me for an apologies on her behalf.Kind Regards,Utkarsha ChauhanOperations Manager
Dear Tania,Thank you for your lovely review, I am delighted you had a great stay with us and look forward to welcoming you back to the hotel again.Kind Regards,Utkarsha ChauhanOperations Manager
Dear Deb,Thank you for taking the time to share your experience whilst visiting Cardiff. We are pleased that you choose to stay with us and you enjoyed our beautiful hotel. Thank you for your lovely feedback with reference to our facilities and our staff.Kind Regards,Utkarsha ChauhanOperations Manager
8/10 ดี
Martin
14 เม.ย. 2024
Our room needed a lick of paint and some new windows
Dear Martin,Thank you for taking your time doing a feedback from your recent visit.Kind Regards,Utkarsha ChauhanOperations Manager
10/10 ดีเลิศ
steve
เดินทางกับคู่รัก
14 เม.ย. 2024
Loved it ,right opposite Cardiff castle,parked at the rear £15.for 24 hrs,great deal.
Ok it’s an old hotel,expect creaks,chipped paint etc,staff charming and helpful we stayed for breakfast,very good where you could order porridge,poached eggs very good quality..Will definitely go back.
Dear Steve,Thank you for your kind review, I am so happy you had a lovely stay with us and look forward to welcoming you back to the hotel again.Kind Regards,Utkarsha ChauhanOperations Manager
Great location and value for money when you consider the position is close to the castle and many restaurants. We spend a few nights here and will book again.
Vito
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Assistant Front of house Manager วันที่ 13 เม.ย. 2024
Good evening Vito,Thank you for your lovely review.Kind regardsLesleyann Dorning
Overnight stay in Cardiff and we thoroughly enjoyed our night at the Angel. Lovely welcome, spacious clean quiet room and the staff were brilliant. An old property but clean and full of character.
David
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Assistant Front of house Manager วันที่ 11 เม.ย. 2024
Good evening David,Thank you for your lovely review on your recent stay.Kind regardsLesleyann Dorning
Fabulous location! Within walking distance of everything and right across from the castle! Front desk was super kind a helpful. Perfect place to stay in Cardiff!
Dear Kelsey,Thank you for your lovely review, I am delighted you had a great stay with us and look forward to welcoming you back to the hotel again.Kind Regards,Utkarsha ChauhanOperations Manager
10/10 ดีเลิศ
Zekai
10 เม.ย. 2024
Zekai
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Utkarsha Chauhan วันที่ 1 พ.ค. 2024
Dear Zekai,Thank you for your lovely review, I am delighted you had a great stay with us and look forward to welcoming you back to the hotel again.Kind Regards,Utkarsha ChauhanOperations Manager
10/10 ดีเลิศ
ALESSIO
10 เม.ย. 2024
ALESSIO
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Utkarsha Chauhan วันที่ 1 พ.ค. 2024
Dear Alessio,Thank you for your review.Kind Regards,Utkarsha ChauhanOperations Manager
The Angel Hotel is one of my top favourite Hotel in Cardiff.
Even better when an offer is on .
It’s convenient with shops , restaurants & going out to theatre ,show's & concerts.
Definitely recommend.
Lovely place! Our room was very warm though and the window was broken. Additionally bathroom needs some love. But in all, good price, lovely staff and well decorated rooms! Love the location of this hotel
Dear Lucy,Thank you for your lovely review, I am delighted you had a great stay with us and look forward to welcoming you back to the hotel again.Kind Regards,Utkarsha ChauhanOperations Manager