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"The room and bathroom seemed clean. However, the carpet was filthy! The staff was amazing and helped us cancel our second night with no arguments; (we cancelled for health reasons, early end to the vacation.)"

"Staff was excellent. Room could be a little cleaner, crumbs on dresser, bathroom counter were very small spacing on counter and over toilet."

"No hot water no tv horrible"

"I have extremely disappointing experience during my recent stay at the hotel. Upon arrival, I found the room to be unclean, and unfortunately, the staff were not helpful in addressing my concerns. The situation took a turn for the worse when I woke up the next morning to discover a large spider crawling above me. To my horror, I also found that I had been bitten by bed bugs, resulting in painful welts on my neck and body, some of which were severe enough to draw blood. This experience has left...

"Clean , friendly staff, easy off highway."

"TV was small. It had only local channels on "cable". No premium channels and no smart features. Poor picture kind of fuzzy. Room literally right next to highway exit, but it was quiet inside room. Room was very clean and as pictured. Bed and pillows were very soft and a pleasant sleep experience. Grounds are kind of run down. Bathtub and little rough, showing some delamination and grout pulling away badly where tub meets the bathroom floor tile. AC worked fine. Didn't have the free breakfast...

"The amenities included were not useful for a one night stay which added to the extra cost of the room… The staff definitely make this hotel great location for a"

"Was ok"

"Staff was great. The hotel experience was fantastic for the price. Would stay here again."

"We enjoyed our stay. The rooms were clean and the beds were comfortable. The staff was friendly and helpful. We had an issue and they resolved it quickly."

"Its definitely time to up grade bedding, new furnishings,pretty much everything needs updated "

"The tranquil setting in the woods is perfect for a New River getaway. The screened in porch with hot tub was a real bonus. Fire pit, outdoor grill and kitchen made for a great stay. The location - close to the bridge and visitor center - was super convenient."

"The staff was great!"