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"The hot tub at the property we stayed on was out of service for our time there. An outdoor hot tub is one of the main criteria for my hotel choices, so when we learned it wasn’t working, we considered cancelling and picking a new hotel- until we saw the hot tub closure policy that states no refunds, no discounts. However, when we got a call from the front desk asking how our check in went, they did offer us access to their other property just a quick walk away which was very nice Aside from...

"Our room was spotless, beautifully decorated, had an excellent location in the centre of town, parking and amazing communication! Thanks for a fantastic stay! "

"Would stay here again it was fun I don’t have any cash on my credit card right now. It’s at zero dollars. I already paid for it."

"As a local, we love staying on Tunnel Mountain instead of downtown Banff. We were upgraded and the suite was beautiful; I'm sucker for a wood burning fireplace. Love the stainless steel outdoor hot tub. First time staying and will be back. Thank you for the amazing stay!"

"This is absolutely one of our favorite places to stay ❤️ So cozy and such beautiful views. The staff is always so accommodating and pleasant. "

"Everything was perfect "

"Would definitely stay here again. The room was updated and spotless and the staff were so friendly."

"Great room with plenty of space for 2. All front desk staff very friendly and helpful. Good location for a walk to downtown Canmore. "

"Always a great experience at The FOX!! Love the grotto!!"

"My dog was welcome with no extra fees, room was super clean and check in super easy, I did it online and the day of arrival I had an email with room number and access code. Didn’t have to talk to anyone. So efficient. Will definitely return."

"Our favorite place to stay in Banff. "

"Love staying here. Cozy and very good for couple."

" Curteous staff Clean Rooms Ample parking Good breakfasts"

"The room was spotless and the staff was very friendly. We will come back definitely. "

"Very good location with very friendly staff so clean good choice "

"Fresh fruit would be great on the breakfast buffet. Hot tub Area is really nice. "

"The room was clean with spectacular Rockie views"

"Excellent hôtel. Personnel accueillant, hôtel bien localisé et chambre bien équipée. "

"员工nice,早餐品类算丰富，补充及时，加拿大住房的通病是空调很嘈，泳池不错，大人小孩都玩得开心"

"Room was very nice and clean, lots of natural light, really enjoyed the large shower and bathtub. And having a kitchen in the room is always a bonus in my book. Definitely on my list of great hotels in canmore. "