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"On arrival there was road works outside the hotel which we were unaware of. I had messaged to ask where to park but got no answer. The parking is payable across the road and behind some houses. The hotel building is very old and the bar area is quite nice. The two young lads on the bar were very nice and friendly. The room we had was in need of decoration and updating, not in good shape. We had drinking facilities provided but I’d advise take your own as the ones given were to certain tastes....

"The room was very comfortable, clean and tastefully decorated. The bathroom was very nice. We used the pool and jacuzzi which we found to be well maintained and as we would have wanted. The food was very good both at breakfast and dinner although the service at breakfast was disappointing as our coffee was forgotten. All in all a very pleasant stay (our two sons were playing in the PGA golf competition) and the course was beautiful."

"Location is superb, 100 ft to Chippenham bus station, and leads than 10 minutes bistro from the train station. Room is spacious, so is the bathroom, big and renovated. Courtyard is nice. There is a leisure pool at site too. Huge parking lot at back. The buffet breakfast offered was full English style and truly great. Staffs were super friendly. I stayed here one night to visit the near by Cotswold villages, like Castle Combe, which was only half an hour away. If the windows could be upgraded and...

"Quirky old accommodation lovely staff fab evening food, ok continental breakfast...great vibe in the pub lovely and friendly people. Room was comfy, did need some attention to cleanliness, but saying that the bed was spotless and very comfy...bathroom small but well equipped."

"Easy to find and helpful staff when we arrived early . Light flickering in toilet but sorted by staff straight away . Found previous occupants half eaten Chinese takeaway still in the bin in the room which wasn’t great . Reported to reception all very apologetic but should really happen if housekeeping being done throughly . Maybe they just had an off day . Colleague in separate room only had one towel in the room, no bathmat and no hand towel but as a sole occupant she decided not to complain...

"A warm welcome and a well-appointed room in the heart of Devizes at a reasonable cost. Would definitely recommend."

"One night stay for my partner's birthday. Hotel is clean and tidy and very well presented. Pool is lovely and definitely their summer USP, but not near enough sun loungers for the potential number of guests staying at the hotel - so be prepared to not get one. Classic case of guests leaving towels on them when they were nowhere to be seen. Josh was fantastic in the restaurant, helpful young lad with a great eye for getting things done. Shower only ran boiling hot water which wasn't ideal but...

"I had a warm welcome and my case was taken up to my room. The room was large with king sized bed. All clean, dated, but that suited the age of hotel! There was a small table with kettle and a selection of tea, coffee etc. Large en-suite with large shower. Lots of choices on breakfast menu and cooked freshly. Parking was easy. Location was excellent. 5 minutes walk to Lacock Abbey. Lacock is a very small place but very interesting."

"The room was clean and comfortable, with everything you might want. Without exception, the team of people running the accommodation and the adjacent pub and restaurant were friendly, efficient and committed to making our stay enjoyable. We had both breakfast and evening meal in the pub restaurant - the breakfasts were good, and the quality of the evening meals was far better than we expected from this type of establishment."

"We always love staying at Chiseldon House. The rooms are well kept and the staff are very helpful and friendly. Even though a little expensive, the food is also very good. We stay there often and look forward to our next visit."

"Staff were lovely and assisted us well through out entire stay at the hotel."

"The room is very nice and clean. But there should be air conditioner as we stay in summer and it’s fairly hot."

"Ample parking"

"I've stayed at the hotel multiple times and never had a problem until Wednesday 15th July. The building is obviously old so limited to what they can do, but second floors rooms in peak summer are like pizza ovens. The small ancient fan is not enough and I barely slept."

"None"

"Was good breakfast, very low range of meals at night, room was very odd, floor was very uneven in bedroom and the bathroom was not level. Door of room had a big gap that showed how uneven the floor was."

"Lovely room, and good food cooked well"