Skip to main content

Gaia Pyramids Hotel

2.5 star property
Travelers can witness the grandeur of the pyramids from this comfortable retreat offering high-end shopping and helicopter tours to explore Egypt's ancient wonder.

Choose dates to view prices

The Gaia Pyramids Hotel blends ancient Egyptian charm with practical amenities. Guests enjoy a breakfast buffet, on-site designer shops, free airport pick-up, high-speed WiFi, family-friendly babysitting, and elevator access to rooms.

Reviews

6.0 out of 10

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
LED TV
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Balcony, Mountain View

Deluxe Double Room, Balcony, Mountain View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
LED TV
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
LED TV
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Balcony, Mountain View

Deluxe Twin Room, Balcony, Mountain View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Twin Room, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Quadruple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
LED TV
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Quadruple Room, Mountain View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Non Smoking, City View

Family Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Room, Non Smoking, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Suite, Balcony, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Suite, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Suite, Balcony, Mountain View

Luxury Suite, Balcony, Mountain View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxury Suite, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony, Mountain View

Junior Suite, Balcony, Mountain View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, Balcony, Mountain View

Royal Suite, Balcony, Mountain View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Royal Suite, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite, Balcony, Mountain View

Senior Suite, Balcony, Mountain View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Senior Suite, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Exterior

Sol Pyramid Inn

Al Haram
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.0 out of 10, 2 reviews
Sol Pyramid Inn
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Al Haram, a neighbourhood in Giza, Gaia Pyramids Hotel is in a shopping district and near the airport. Grand Egyptian Museum and Egyptian Museum are cultural highlights, and some of the area's notable landmarks include Giza Pyramid Complex and Pyramid of Khufu. Looking to enjoy an event or a game while in town? See what's happening at Al-Ahly Sports Club or Arab Contracters Stadium. Take some time off to enjoy the winery tours and health/beauty spas in the area, or get some fresh air with adventures like horse riding nearby. Visit our Giza travel guide
Map
23 EL Remaya Square, EL Haram, Cairo-Alexandria Desert Rd, Giza, giza, 12572

What's nearby

  • Historical Giza pyramids in Egypt shot by drone.
    Giza Pyramid Complex
    10 min walk - 0.9 km
  • Pyramid of Khufu (Cheops) in Great pyramids complex in Giza
    Pyramid of Khufu
    14 min walk - 1.2 km
  • A grand view of the Great Sphinx of Giza with scaffolding for restoration work on a bright hot day on the Giza plateau with the Pyramid of Khufu in the background
    Grand Egyptian Museum
    15 min walk - 1.3 km
  • Great Sphinx and Pyramid of Mankaura Giza Egypt
    Great Sphinx of Giza
    5 min drive - 1.9 km
  • Keops Pyramid
    6 min drive - 3.5 km

Getting around

  • Behooth Station
    12 min drive
  • Manial Shiha Station
    14 min drive
  • Cairo (CAI-Cairo Intl.)
    53 min drive

Restaurants

  • Khufu’s
    7 min drive
  • 139 Lounge Bar & Terrace
    14 min walk
  • Ladurée
    18 min walk
  • Tasty House Egypt Restaurant - مطعم تيستي هاوس
    1 min walk
  • Marriott Mena Executive Lounge
    13 min walk

About this property

Gaia Pyramids Hotel

Hotel near Giza Pyramid Complex
Pyramid of Khufu and Grand Egyptian Museum are located near Gaia Pyramids Hotel, which provides a free breakfast buffet, free airport pick-up and designer shops on-site. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • Babysitting (surcharge), a front desk safe and luggage storage
  • Meeting rooms, a 24-hour front desk and concierge services
  • Local meal delivery service, a lift and helicopter/aeroplane tours
Room features
All rooms are individually furnished, and include comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning.
Other amenities include:
  • Highchairs and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Baths or showers, hairdryers and shampoo
  • LED TVs with streaming services and premium channels
  • A personal chef, mini fridges and free tea bags/instant coffee

Similar properties

Superior Double or Twin Room, 2 Double Beds, Valley View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Pyramids View inn Bed & Breakfast
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
9.2 out of 10, Wonderful, 1,008 reviews
The price is ฿2,260
฿2,914 total
includes taxes & fees
12 Mar - 13 Mar
Pyramids View inn Bed & Breakfast
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • 24-hour free airport pick-up shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Designer stores
  • Helicopter/aeroplane tours

Family friendly

  • Babysitting (surcharge)
  • High chair
  • In-room cot
  • In-room washing machine/dryer
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • In the mountains

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Lift
  • Phone accessibility kit
  • Visual fire alarm

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels
  • Streaming services

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Gaia Pyramids Hotel Giza
Gaia Pyramids Hotel Hotel
Gaia Pyramids Hotel Hotel Giza

Frequently asked questions

Is Gaia Pyramids Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gaia Pyramids Hotel?

There is free parking nearby.

What time is check-in at Gaia Pyramids Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Gaia Pyramids Hotel?

Checkout is at 11:00 AM.

Does Gaia Pyramids Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs on request.

Where is Gaia Pyramids Hotel located?

Located in Al Haram, this hotel is within 1 mile (2 km) of Pyramid of Khufu, Giza Pyramid Complex and Grand Egyptian Museum. Sound and Light Theater and Great Sphinx of Giza are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Gaia Pyramids Hotel Reviews

6.0

6.6

Cleanliness

7.0

Amenities

7.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 21 out of 67 reviews
Rating 8 - Good. 7 out of 67 reviews
Rating 6 - Okay. 8 out of 67 reviews
Rating 4 - Poor. 8 out of 67 reviews
Rating 2 - Terrible. 23 out of 67 reviews

Reviews

8/10 Good

Muhammad Asim

Location is good
Stayed 2 nights in Jan 2026

4/10 Poor

Tsz Ho

No shop and restaurants near the hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the pyramids. Staff was exceptional throughout my stay. Clean, friendly, polite and most importantly helpful. I can't say that I've had a better hotel experience in my life. I can say anything bad about my experience.
Stayed 9 nights in Sep 2025

6/10 Okay

Carissa

Liked: Staff & service, amenities
The staff were a total knockout!! They were incredibly accommodating and super lovely. The rooms are dated but decent enough to stay. Due to dated nature, the room didn’t feel as clean as I’d like it. Honestly though, the staff made up for it for me. Excellent!!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Clarice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked thr Gaia, but were sent to one of their sister properties, Panorama Pyramid Inn! The rooms were smaller than those pictured here , but still comfortable & clean. A/C in the unit. There is one small elevator, which holds 2-3 ppl at a time. The roofttop restaurant has a spectacular view of the pyramids! Be prepared to be overwhelmed with all sorts of Egyptian options for breakfast!! The staff truly ks remarkable and will make you feel rjght at home..
Stayed 2 nights in Apr 2025

6/10 Okay

Paras

Disliked: Cleanliness, property conditions & facilities

This is not the hotel it's more like motel/hostel.

The location is nice but lot of construction right in front of place and super noisy on street facing. it's not the hotel it looks like Motel. Not worth the price. They run on law staff for Breakfast in the morning. The standard room and bathroom are too small and crowded.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were absolutely phenomenal. From recalling previous orders to ensuring that you receive everything that you need. Alex, Tony, Omar, you made our stay wonderful. You can hear traffic at night but that will be the case anywhere that you stay. I slept fine but my wife needed ear plugs. No big deal. Thanks again!
Stayed 1 night in Feb 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in was excellent despite being too late at night. Saif and Omar were ready to be receiving us and took care of all. Very professional guys at work. The staff attention couldn't be better, as it was in our three days before. Everybody willing to help all the time, pending on your needs and requirements. Restaurant doing a good job on the top floor with a wonderful view of the Pyramids. Good food and good variety. Again, Rana and Merna went the extra mile to take care of us, thing we appreciate too much. Safe and attentive drivers for transportation from and to the airport. All the best. Honestly. Highly will recommend this hotel to family and friends. Eduardo
Stayed 1 night in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of course the strong point of this hotel is the location, very close to the three pyramids of Giza, which you can watch directly from the hotel terrace and restaurant area on the beautiful top floor. But there is another point even stronger: the staff quality from top to bottom. I need to mention the super excellent attention given to the four of us by Rana, the top supervisor, in contact with us since the very beginning of the reservation day. She organized several tours and airport transportation with Excelent punctuality, and Excelent guides and vehicles, meeting our expectations and requirements. Rana and Merna runs this hotel smoothly and make you feeling like at home anytime. The rest of the staff are all the time pending on your needs and requests. Honestly I don’t think there are other hotels better on this important topic. When it comes to the food and drinks, the hotel has a five star restaurant installed at the top floor, with an amazing view to the pyramids. Kudos to Alex and Tony there for their excellent service. Thanks a lot to Rana for her special and personalized attention all time, all above expectations. I would repeat our visit at anytime in the future, and recommend this property to family and friends. Nothing could be better!!👍👍👍
Stayed 3 nights in Apr 2025

2/10 Terrible

Shawnice

Disliked: Staff & service
My vacation/anniversary at The Gaia hotel was a complete disaster!!! Before we left the states to go to the Gaia, I read the reviews like we all do and saw some people talk about how they were being sent to other hotels upon arriving to Egypt to go to the Gaia. I called the Gaia to voice our concerns about this and they assured us that this was an isolated incident and we had nothing to worry about and our reservations for the Jr. suite is good. When we arrived to Egypt, the hotel sent a driver to pick us up from the airport. The driver then proceeds to take us to another hotel called the Shadow Inn. This is at 1am and on our anniversary. We were angry and hurt. We complained to the front desk at the Shadow hotel and called and complained to the Gaia. We explained that this is wrong and that we’re Americans trying to enjoy their country. Their response was the suite that we reserved at the Gaia had water damage and electrical problems. This was a lie and made matters worst. They offered to let us stay at this hotel. What choice did we have??? We stayed there for 2 nights. On the 3rd night, they called and said our room was ready. At this point, what did it matter?? We only had one more night in Egypt. We decided to go to the Gaia. The Customer service manager decided to speak to us. She admitted that the truth was that they overbooked and blamed Expedia for the mixup. That sounded like another lie. Take caution when booking at the Gaia.
Stayed 4 nights in Nov 2024

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't be fooled by the pictures - they're scammers

We had booked 1 night for New Year's Eve in the suite with a jacuzzi and a terasse overlooking the pyramids, several months in advance. I've read some bad reviews from previous guests saying they did not get the room they booked so I even whatsapped them 1 month before arrival to confirm our booking and that the pictures online of the room is what we will get. They said yes. Upon arrival and checkin they told us to wait a little without further explanation. When we asked why it took so long they said that the room we had booked was not available, but that they had a "room with similar standard and good view a couple minutes away from here", we said no we wanted our room, but they refused and kept saying they had electricity problems so that's why our room was not available. I asked to see the room with electricity problems but they couldn't show me, I think they doublebook as a strategy. With no choice, we took a look at the room they wanted to give us instead. It took 20 minutes to drive to their sister hotel and the room was awful, the view was also not good and it was really noisy outside. It was dirty and not at all the same standards. I contacted hotels.com to transfer me and in the process they refused to pick up the phone from hotels.com that tried to settle the case with them. Thankfully we managed to transfer to another hotel through hotels.com but I would not ever risk bookig there again. Trust the negative reviews, it's not worth it to risk ruin your holiday!
Stayed 1 night in Dec 2024

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
At first I was disappointed that the room I booked is a bit different from the ones in the Expedia. But after my 2 days , I was so happy . The bedsheets are immaculately clean. Free breakfast is good. Staff super to the max friendly. Complimentary tray of fruits all the time . and I had a very good sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Raphael Rudolf

😛
Stayed 2 nights in Nov 2025

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities
The top roof view of the pyramids was uncomparable
Stayed 4 nights in Aug 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service

Get what you pay for :]

Pyramid suite is what we stayed in. Service and staff are helpful and friendly and the rooms is almost unbearable. Elevator is skech. Rooms look good, but do have wear and tear. Rooftop area is nice, but dated. No alcohol here.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent from check in to check out. five stars staff on all levels, including drivers, receptionist helpers, and front desk personal. Kudos again to Rana and Merna ahead of all staff. Recommended to all!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sarath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here at the Gaia Pyramids. Having travelled a fair bit i can honestly say that here i feel so welcome. Shahd Mena Omar Mazen Rana Ismail Tony Alex Zain Rawan & all the other staff members throughout this hotel do a FANTASTIC job. They are kind & helpful.🏆 There is a roof top restaurant with a decent selection of meals snacks deserts milkshakes & fruit cocktails on the menu. I enjoyed very much dinner with that amazing view while watching the sun go down. The rooms have a fridge & are clean & comfortable. They provide a laundry service here also an ATM machine is very close by as are gift shops & a pharmacy. There is a small gym on the premises also.
Stayed 6 nights in Aug 2025

2/10 Terrible

ANTOINETTE

Went to this hotel at 10am dropped off my bags to do a scheduled tour. Once I got back it seems as though they gave our room away. They tried to put us in a sister hotel and make us pay more for a sister property. Hotel is nice but Be Aware!!!
Stayed 2 nights in Apr 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel to visit Pyramids

Perfect location for a pyramids visit. Very Noisy area though as the roads are chaotic. The staff were all brilliant and went over and above to help us out when we had a family medical issue, even sending a member of staff with us to the hospital to translate. Rooms are small but convenient and clean, Rooftop Restaurant is nice and cheap with a good selection, and incredible views No other reason to stay in the area though unless you want to venture to the chaos of Giza itself.
Stayed 2 nights in Oct 2024

2/10 Terrible

Allyssa

When I arrived they did not have a room for me but told me I could not get a refund through then and I had to contact Expedia to do so. I did, Expedia said they could not contact the hotel. I was standing at the desk. I had to find another hotel in the area.
Stayed 6 nights in May 2025

4/10 Poor

Rachel

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly every time we spoke to them but we had issues from the beginning to the end. We had to wait an hour for our room just to discover it was the wrong room. We were told we would be moved and ended up being taken to another hotel completely; just to get a room worse than the first. The lights also went out at this new location. Overall a poor experience.
Stayed 3 nights in Apr 2025

2/10 Terrible

Sonia

Not responsible !!

After being so exited about my room,got to hotel just to know that the room was not available. I didn't get any call or email indicated this so I can make the arrangements.Had to book with another hotel and still in process for a refund cause they don't answer any calls. They had penalty of time to let me know do that the checking was at 2pm and I arrive almost at 8pm
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a good breakfast every morning with good cappucino & that view of the Pyramids was a terrific way to start my day. You can also take in that view whilst having dinner a snack or milkshake & never be alone thanks to the AMAZING staff throughout this hotel. Ismail who was so kind & outgoing & even went to the trouble to buy me stuff for my ankle after i hurt it. Ali was kind also & couldn't do enough to assist if needed. Mahmoud was truly great too. Rana Nada Shaad Mina were all so great at what they do & they are happy to do it. The man who checked me in was really helpful & friendly. All the staff went above & beyond. Tours trips taxis can all be arranged. There is an ATM machine close by & small supermarket plus gift shop & a few other eateries. I hope to be back.
Stayed 5 nights in Jan 2025

2/10 Terrible

Ugur

Disliked: Cleanliness, staff & service, property conditions & facilities
Gaia Pyramids Hotel was an absolute mess. The night of arrival our room was not even ready and they made us stay in another building without the amenties we paid for. The second and third night were okay and the fourth day they made us move to a hotel via a taxi because there was an electrical problem in the building with also not the amneities we paid for. They declined to refund no matter how much we complained. This company shouldnt be hosting rooms for guest.
Stayed 4 nights in Jan 2025