"I had a lovely time, it was my first trip solo and the staff was warm and super helpful when I asked for directions and even had a bag emergency(my luggage zipper completely broke). Also loved my king bed in my suite! Recommending to everyone I know when they visit Vancouver."
"From the moment we arrived, the staff made us feel genuinely welcome. Check-in was fast, friendly, and efficient—which set the tone for the rest of our stay. Our room had great condition, with spotless linens. The complimentary bottled water were very thoughtful. The on-site complimentary breakfast also was excellent and service very prompt. The location is perfect—just a short walk to nearest subway station. We truly appreciated how the hotel blended comfort with care and thoughtfulness. I...
"Unlimited coffee and maintained the cleanliness. Happy to stay in the kitchen with my family. I am with my old aunts and instead of going out for bonding we prefer staying in the kitchen and catch up. "
"Large kitchen and dining areas convenient to downtown, many items snacks, bottle water, Q tips, disinfection , etc provided. See pictures i saw that housekeeper disinfected surface of desk and washroom.
No hidden charges like" empree palace hotel" where i stayed 2 nights, not recommended Empress Palce Hotel which has many hidden charges.
I like this home like hotel, recommended.
"
"Great experience, great location, amazing bed. In suite laundry and a great kitchen were complete game changerss
Only oddity was that my work laptop wouldn’t work with the wifi. Only place it’s ever not been able to connect. Personal computer worked fine. I never reached out to ask them if there was a workaround so I can’t mark them down a star. Just something to consider.
Would stay again though, would just need to figure out the wifi situation first. "
"The staff are professional and courteous. The hotel is quiet and close to shopping and public transit. The pool area is relaxing. Housekeeping is impeccable. "
"Great hotel and great location in the heart of downtown. Staff was very kind and professional, providing great service. The room was very comfortable - the robes were a nice touch"
"Stayed with my family fore three nights and it was great! It’s really close to a transit station, food, and it’s right in front of the stadium. We had some problems with the air conditioner in the room and they helped us out super quick and efficiently. I would definitely recommend and stay again!!"
