J'ai trouvé l'établissement fermé à mon arrivée. J'ai sonné et frappé à la porte pendant un bon moment. Le personnel dormait sans doute. J'ai dû réservé un autre hôtel à une heure tardive. Incompétence et manque de professionnalisme caractérise cet hôtel. A éviter absolument d'autant l'endroit ou il se situe est sale.
This hotel seems to have been a small rich merchants house with large rooms that have been converted, however we were given a room that I think was the 'old servants quarters' as it was in a corner and very small, with half the room jutting out over the alleyway.
The room had no facilities like a Safe, Fridge or Phone or Welcome Tray for making a hot drink.
Complimentary water and Shower Shampoo were not replaced on a daily basis and had to be asked for.
While I am really very puzzled as to how one organisation justify a very high rating for this place.
On our last night we were moved to a very large room where the shower. washbasin and toilet had been added to the room as our room the previous night was extremely cold as I don't think the 2 external walls have any insulation in them and the inside wall is plasterboard.
Arrived after midnight, we had phoned a few hours before from Samarkand to announce our late check in and asking if everything was ok, with a positive answer.
Upon our arrival, the Hotel staff (only one of which could understand English) could not find our reservations in the system. After half an hour and after viewing my confirmation mail they could find them in their "Expedia files" but admitted that they had not been transferred into their main system.
They offered us only one room out of the two we had reserved, which we refused also after seeing the miserable conditions of the room they offered and of the bathroom.
We were lucky enough to find another hotel nearby and gladly left Chor Minor around 2 in the night, with no regret.
First time I had such an appalling experience with Expedia, this hotel should not be offered to Expedia customers.
The outside looks a little dated but the room is clean and spacious. The owner is helpful. He and his wife do not speak English but their teenage daughter speaks English. She is a charming little lady. The hotel is between Choir Minor and Lyabi Haus Complex. several mini market are around the hotel.
Останавливались в отеле на один день. Отличное расположение, все достопримечательности старого города рядом. Отель семейный, очень приветливые и приятные люди, готовы помочь в любом вопросе! Спасибо вам огромное!!! Смело могу рекомендовать!