There was a smell of smoking in the room, blood on bathroom floor, toilet roll was tiny, duvet was very dirty. I booked two nights, but I was able to manage one night as I had no choice to sleep there for the next day to book another one. When I informed the receptionist of my experience, he did not care to know as he was on the phone smiling. Very horrible experience. A lot of noises everywhere and drilling.
I have been staying in Bournemouth 3-4 times every year for the last 30 years and this is definitely the WORST hotel I have ever stayed in
Night 1: Our flight was delayed - rang hotel numerous times - no answer
Got to hotel - no-one in reception - front door locked - nobody about - 2 guests entered hotel at midnight (they had keys)and we followed them into foyer
We stayed in foyer until 3am - somebody appeared in reception and we got key to our room
Night 2: People asleep on couch in foyer area
Night 3: Returned to hotel at 22.30 - our key for front door did NOT work - luckily there was someone in reception area - heard us knocking and let us in
The Wi-Fi did not work
The duvets were filthy
Carpet was filthy
3 star hotel - seriously??
The shower had hot water sometimes
There was a nice gentleman on reception when we were leaving on Monday morning - the only positive aspect to our whole stay
Lovely staff but a very small room, dated and aweful smell from shower room plumbing.
Stephen
เข้าพัก 2 คืน, กรกฎาคม 2021
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Maximo
8 ก.ค. 2021
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Average but overpriced for what it offered
We didn’t have any toilet paper replaced . The tv remote was broken . The hallway had a very strong tobacco smell and the lift was broken so going up and down was a nightmare
If you like the dirty crack den feel this is the hotel for you.
My gf said it was worse the the 1* 18-30 holiday to kavos she went on in 2001.
It was that bad one of our party who was staying left and rebooked another hotel .
And I am still awaiting a refund.
We found a syringe rapper in our bathroom one of the rooms still had food on the floor from the guest before.
The beds look like they had been knocked up in a year 7 wood work class out if MDF and were all different heights .
The rooms had a strong smell of wet cat 🐈
If I could leave a -5 star I would I can see me having to contact the back to get my refund as it was promised before leaving and I am still waiting now .....
Very bad experience in our room. Really uncomfortable beds and cold water.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กรกฎาคม 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Jennie
2 มี.ค. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The hotel staff were very nice and helpful, although the hotel needs updating and redecorating. The rooms were very standard, we booked 5 rooms. Some rooms had bedside tables others didn’t and some you could just get in due to the beds being right near to the door. The showers were changeable in temperature one minute hot then freezing the next... overall it was ok for what we wanted
Jennie
เข้าพัก 2 คืน, กุมภาพันธ์ 2020
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
20 ก.ย. 2019
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Sunken beds
All 4 beds was sunk in the middle, I didn’t have one night of rest, very uncomfortable. Hard to find parking. Small hotel. The only thing I liked was the complementary coffee and tea. The shower had scolding hot water, couldn’t get the temp to work. I didn’t respond to the knock on my door, the cleaning person opened the door anyways to clean. I was in my towel. I suggest you take all valuables with you before to leave the room, and on with your day. But for the price I would stay but not with any valuables items.