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"Terrible service "

"Fabulous modern Miami themed hotel the beds are super comfortable and Aircon which is very much needed this weekend. The staff was so friendly and helpful proper service with a smile and all very engaging. Fabulous view of the sea and a gorgeous pool. My only criticism was filling the kettle in the modern sink difficult !"

"The rooms we stayed in wasn’t the cleanest, stains on the pillows, cobwebs on the bedside light, curtain hanging off, the rooms are also very hot we had 2 fans & this did not make any difference so sleeping was very uncomfortable. When we checked in the lady behind reception was very rude to us but then"

"We had a lovely stay, reception staff were fab - the bonus of the gym & swimming pool was great. Rooms comfy bed comfy would recommend"

"Great location, nice facilities and awesome staff members."

"breakfast and staff were very good shock with the cost of parking"

"I liked staying at this hotel. Excellent location. Easy access to Bournemouth Beach and Pier. Comfortable room. Nice Bar and Garden. A/C and pool were lifesavers on some of the UK’s hottest days this summer. The room carpets need to be better cleaned. The things that have not yet been remodelled are a bit run down. Looks like there has been a selective facelift on the property w/out yet upgrading more costly repairs. But still, it was a nice stay. 7.5 out 10, I would say, with notable...