โรงแรมใกล้สวนสัตว์ Big Bear Alpine, Big Bear Lake

"The rooms were clean and so quaint, very roomy, nice hot showers, and the fireplace/heater worked great! The staff were each do delightful & friendly. The breakfast each morning was absolutely delicious!! Definitely worth the stay. Thank you for the complimentary popcorn/drinks/tea. We had an amazing stay "

"Unique lodging for big bear area. Enjoyed it."

"The room was clean, the staff was friendly and we had a full kitchen. The fireplaces in each room worked so well that we didn’t have to turn on a heater. We were truly impressed with the layout of the unit. We will definitely speak about our travels to whomever wishes to stay in Big Bear. "

"Fantastic, yet brief stay. Very helpful staff, thoroughout both before & during the stay"

"Breakfast and staff were great, however, the beds were extremely uncomfortable and hard and would make noises anytime you would move around on the bed, to the point where it felt like the bed was going to break at any given moment. The structure of the bed felt unsafe."

"Enjoyed the cabin—very clean. Also appreciated the quiet and privacy."

"All good"

"It was fine"

"I booked Kathy’s Cottage based on its high rating, but unfortunately our experience was very disappointing. Check-in was extremely difficult, which was already stressful—especially since I booked this for my dad. Once inside, the heater and fireplace were not working. I contacted the provided number, and instead of sending help, they instructed my dad to light the pilot himself. He was not comfortable doing that, and I made that clear. They said they would contact maintenance, but no one ever...

"Great location. Room was very dated. There was hair on a towel and sink. There was a cigarette butt on the ground outside the room door."

"Great location! Very clean room! Great staff. "

"I booked a stay just for 1 night and confirmed everything. Got the receipt, cabin number, door code. Etc, early the day of the check in. Drove up there to find out that they double booked our stay and could not accommodate us. We drove 2 hours with 2 babies with us to find out that we can’t stay to a cabin that we wanted. I still appreciated the offers of atleast getting us alternative stay to their property or other properties, but it’s just really inconvenient and waste of time not having what...

"Really enjoy every moments there . Woman at the front was super nice. Great view with good services (free hot latte every morning). This is a 5 stars hotel !!"

"We Love big bear frontier the best . We always book here"

"First off, this property is in transition from an old hotel to an updated one. We saw painting in progress. The lobby has a great vintage vibe as was the design of the microwave and fridge in our room. Our overall experience was not great though. Our room shared a wall with another and we heard them and their t v into the early morning hours. The shower was clean but took TEN minutes to get hot. Two towels and one washcloth was provided for a two night stay. The bed was a other issue and...