โรงแรมและที่พักในเบอร์รีเยสซา ไฮแลนด์ส

"Clean"

"Room was clean, bed was comfortable and the TV channels included NHK, a channel from Japan that I enjoyed. Room was located at the end of the hall next to an exterior door and I don't know if it was that door, or other room doors around me, but I heard door closings which seemed loud in my room, until late evening. The bathroom power outlets were not working so I had to use the hair dryer outside the bathroom. A minor inconvenience. Free breakfast is included and a nice amenity. Breakfast area...

"Not sure if my room had not been used in a while because there was spiders and webs in the corner of the room. There was long hair on one of the towels and on the coffee maker. Dings and scratches all over walls. I know the hair isn't from me im bald"

"Nice quiet area, gave a standard super 8 a more high class feeling than usual"

"personal was excellent"

"Everything in the room functioned, but this room needs a renovation. The trim around the air conditioning unit was falling off along with trim in other places. The tile in the shower was loose and barely hanging on. The room was really dated in style, No lamps, just two light fixtures near the entrance door. It needed paint, but I would do that until it was renovated. So, the nightly cost correlates with the room that needs a lot of attention. You get what you pay for. Don't expect much...

"All staff exceptional, from the night-shift lobby staff to the nighttime server, “Apple,” in the lounge/dining room; as well as the breakfast service staff. On the Sunday morning we had breakfast, there was only one person providing the breakfast service. Her service was amazing under extremely stressful circumstances. The room and all other areas of the hotel were clean and in good condition. The only disappointment was the pool was out of service and the breakfast was just “okay.” There really...

"Nice property and room. Friendly and attentive staff. Good breakfast."

"I had a very disappointing stay at this hotel. The room had cockroaches, the AC was broken, and there was trash left sitting in the hallway during our stay. It did not feel clean or properly maintained at all. When I discovered the roaches, I asked to switch rooms, but the staff said they were unable to accommodate us because the hotel was fully booked for Bottlerock weekend and there were no rooms available. I also requested extra pillows and was told they didn’t have any surplus due to the...

"Breakfast"

"The staff was nice & helpful. I’m glad to find a hotel that is Pet friendly & above all doesn’t charge a fee for my pet."

"We accidentally left a bag at the hotel, and unfortunately it was never returned to us. We contacted the property, but the bag was not found or returned. This was disappointing and negatively affected our experience."

"Great location and very clean"

"I didn't like the fact there was not a laundry facility for guests to wash their clothes."

"Affordable and clean rooms."

"Amazing place"

"Stay here frequently when visiting family in Napa. Great breakfast. The front desk team is always very helpful."