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"NO POOL. my teenage grandchildren sooooo disappointed No staff overnight. No one to bring toilet paper No toilet paper or Kleenex We had to share toilet paper from or bathroom with daughters room. Ugh AIR CONDITIONER not on when we arrived. Miserably hot No soap, shampoo in bathroom DIS I SAY NO POOL? NO POOL AS PROMISED"

"Beautifully restored historic building, great location and helpful staff! Rooms were clean, nicely appointed and very comfortable. Breakfast was a nice perk."

"Worked well for us, family of 5"

"Called for an early check in and unfortunately was not able to be accommodated. I came in at my check in time and the room was still not ready. However, a manager, Tony upgraded us to a suite and we were checked in upon check in time. Thank you Tony! Excellent customer service"

"Beautiful property cannot wait to go back!"

"Very nice and clean"

"The hotel is clean. The room was a pleasant temperature. The staff was available if needed. The elevator was not working. We were on the top floor. We were not aware until arrival that we had to pay for parking. The fire alarm went off at 4;30 in the morning."

"Staff"

"Not clean, outdated and scary. Holes in the wall, hair on the toilet seat. Needs an update and security. Did not feel safe. Not in a good part of town. We ended up leaving way early in the morning just to get out of there. Couldnt sleep anyways. We stayed one night. That was to much."

"A solid choice for a quick overnight stay before continuing our journey. A comfortable bed, a clean room and working fridge; who could ask for more? Simple no frills and easy access from parking to room. Would stay again. 😊"

"Great place. Room was nice. Breakfast was basic. It was a bit odd to have to pay for parking at a Motel."

"Clean rooms, personal is very friendly this is my favorite hotel when i go to Santa Rosa. Thanks!!! See you in October"