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"The Lodge front desk staff and bar staff are kind and friendly. Be able to use stairs as there is no elevator. It’s an old, historic place. Close to Cloudcroft shops and restaurants, but you might want to drive as the Lodge is up a steep incline from the shops."

"The location!!!!! The brewery across the street had excellent pizza and beers"

"Stay was ok"

"The place was really nice. We've rented cabins , the last three years , and were disappointed in cabins, because they were full of spiderwebs , dust,or hard to get to by car.. This condo was clean, comfortable, and easy access by car."

"Room was nice and clean. Very quiet at night. Blinds were a little weird as you had to use a remote to move them up and down."

"The hotel is new and clean. Staff is friendly and courteous. Rooms have full size refrigerators, microwave and flat top stoves upon request. There is a pool, bbq area, fitness center and washer dryers. Very nice 5 stars."

"everything was good"

"It's the second time we stay over, in a few words it's a great hotel, it has all you need to be comfortable in a very well maintained area. Staff are very friendly,"

"Clean cool and comfortable room. Loved the indoor pool!!! The breakfast was delish"

"Always a pleasure."

"I expected better from a Fairfield hotel. This one seemed a converted hotel. Room was outdated and not as well maintained as others Ive stayed. I do not recommend."

"Smelled like cigarettes."

"Everything Good 👍 Except sink drain stopper not functioning properly 👎"