Café
Check availability

Reviews of Hotel Birsighof

3 out of 5
Hotel Birsighof
Birsigstrasse, 30, Basel

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 32 reviews" "
Rating 8 - Good. 10 out of 32 reviews" "
Rating 6 - Okay. 1 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. Reception at front desk so kind and gave key info on transportation and guidance for the Citi.
Stayed 1 night in Jun 2023

10/10 Excellent

Volker

Stayed 1 night in Jun 2023

8/10 Good

Pouya

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything is great. Just note that the shower area is a bit tight.
Stayed 6 nights in Sep 2022

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the Basel train station and convenient to historic city center.
Stayed 5 nights in Sep 2022

10/10 Excellent

Gerry

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were friendly and accomodating. they spoke English. the property included an amazing breakfast. i would recommend this property
Stayed 1 night in Aug 2022
Response from Team Birsighof on 14 Sep 2022
Dear Gerry,Thank you very much!

2/10 Terrible

Tony Amante

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is NOT what it claims to be. Instances include but are not limited to: 1. The room advertised false and/or misleading to the consumer. The room in reality is bare-bones, with only a towel, one wash cloth, and a cheap and integrating bar of soap in the bathroom. 2. The room was quite dirty and uncared for, as if it is a hostel for college students. 3. The front desk staff was rarely available. We had to wait for the cleaning lady to buzz him, and he then took time to come to the front desk and seemed irritable because of the afternoon call. 4. The check-in process was excruciatingly slow. The front desk misspelled our name and we had to wait for him to reenter and reprint our Switzerland government paid for and included travel cards (discounts to museums, free rides on transits). 5. Less than 3 hours of being present, having not used the bathroom nor unpacked, I went to the front desk and said we were leaving. He demanded payment for both nights. I said no, we were present for a couple hours, did nothing, and are leaving. He then THREATENED to lock the hotel door and hold us hostage until the police came unless we paid right then on the card. 6. The hotel revoked our city travel passes which, I believe, is illegal to do. My life was threatened. My wife’s life was threatened. I felt required to pay in order to escape. On our honeymoon, nonetheless. I question the reviews on any site for Hotel Birsighof. Stay elsewhere!
Stayed 2 nights in May 2022
Response from Petra on 17 May 2022
Dear Tony, Please remain polite. You booked a non refundable rate via expedia.. Therefore NOWHERE you had to pay for what YOU BOUGHT TO A CHEAPER RATE. You where asked to pay, what you have to in front of the LAW. You where threatened that if you don’t pay, we call the POLICE. Dirty? Sure.. Thank you for insulting our hard working and fantastic head of housekeeping, who is everything else BUT SLOPPY and provides our guests very clean rooms. Don’t take your anger out on her. Next time, book DIRECTLY with the hotel you travel to, everyone will be much more open to last minute travel changes. So, keep it real with your reviews. That might be a game to you? For us, it’s our family’s daily bread, our everything. We come out of a pandemic, huge crisis, huge toll on us.. Think twice before you try to mess up someones business just because you prefer to use cheap rates on expensive booking platforms. Peace The family who runs this place with full heard, 24/7

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful space and friendly staff who were willing to help in any way they could.
Stayed 9 nights in Dec 2019
Response from Team Birsighof on 14 Jan 2020
Thank you very much!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Team Birsighof on 5 Nov 2019
Thank you very much!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Team Birsighof on 2 Oct 2019
Thank you very much! Hope to have you back someday!

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice small hotel, nice personell, great location. I would definitely book again if back in Basel.
Stayed 2 nights in Sep 2019
Response from Team Birsighof on 23 Sep 2019
Thank you very much!

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019
Response from Team Birsighof on 11 Sep 2019
We are sorry you did not enjoy your stay. As we don't know who you are and what you did not like we can not really improve ourselves.

8/10 Good

youssef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Team Birsighof on 28 Aug 2019
Thank you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Hotel Birsighof were very accommodating and helpful. Breakfast choices were excellent and the property was well-maintained.
Stayed 2 nights in May 2019
Response from Birsighof Team on 24 May 2019
Thank you very much!!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Thumbs Up
Petra runs a lovely hotel in Basel, it is clean and convenient. Would highly recommend
Stayed 1 night in Oct 2018
Response from Petra on 12 Oct 2018
Thank you so much! It makes us very happy that you liked staying with us. Hope to see you soon again!

10/10 Excellent

Scott, Tucson AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location - 5 minutes to very vibrant downtown. Wonderful couple managing.
Stayed 1 night in Aug 2018
Response from Birsighof Team on 26 Sep 2018
Thank you very much!! Hope to have you back in Basel someday :-)

8/10 Good

Philipp

Business traveller
Liked: Cleanliness, staff & service, room comfort
ohne viele Ansprueche passta das
ein etwas anderes Hotel
Stayed 1 night in Jun 2023

10/10 Excellent

Mafalda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Silvia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fruehstueck im Garten, Eier, alles lecker, schoen ruhig, Naehe Bahnhof, alles sauber, grosses Zimmer
Stayed 1 night in Jun 2022
Response from Team Birsighof on 29 Jun 2022
Vielen Dank!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Rodica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Max

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Team Birsighof on 9 Dec 2019
Thank you!

8/10 Good

Kalù, Turin

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is simple, but nice, the room is fair for a 3 star. The bathroom is clean and Ok, but quite small. Breakfast is good and the staff is very nice and kind.
Stayed 4 nights in Nov 2019
Response from Team Birsighof on 4 Dec 2019
Thank you!

8/10 Good

Anders

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Team Birsighof on 23 Sep 2019
Thank you!

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from team birsighof on 30 Jun 2019
Thank you very much!

10/10 Excellent

Silvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip top
Schöne Zimmer, nicht allzugross, aber tip top für Preis Leistung. Das Hotel sieht von aussen nicht so schön aus, hat aber innen einen herzigen Innenhof. Nettes Personal, nahe beim Bahnhof.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Team Birsighof on 6 Jun 2019
Thank you very much!!

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from birsighof on 21 May 2019
thanks Giovanni

8/10 Good

Aurelien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Birsighof Team on 29 Jan 2019
Thank you very much! Hope to see you soon again! Kind regards

8/10 Good

Urs, St.Gallen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrale Lage, Altstadt gut zu Fuss erreichbar. Sehr ruhige Lage mit gemütlichem Garten. Gutes Preis/Leistungs-Verhältnis. Personal sehr freundlich.
Stayed 1 night in Oct 2018
Response from Birsighof Team on 7 Nov 2018
Vielen lieben Dank! LG Petra & Rachid

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gästvänligt och prisvärt
Billigt hotell i dyra Basel. Ganska litet rum med bekväma sängar. Trevlig personal. Jättefin frukost.
Stayed 1 night in Sep 2018
Response from Birsighof Team on 28 Sep 2018
Thank you very much! Kind regards Petra & Rachid

6/10 Okay

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2018
Response from Birsighof Team on 5 Nov 2018
Thank you!