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"Excellent location. Very clean room. Staff was very accommodating and easy to communicate when we needed to get in touch with them."

"Nice accommodations, great staff, good breakfast, great location"

"Very helpful and friendly!"

"This was a lovely resort in a very walkable area of Florence. As soon as we got to the facility, a staff member sat down with us and reviewed the map with us and how to get to important places that we wanted to get to. They were very eager to make dinner reservations for us, which we found very helpful. It was a great location for walking pretty much anywhere we wanted to in town. The facilities is extremely clean and the breakfast was very delicious. We would definitely stay there again."

"We were in Europe, staying at Airbnbs for 2 weeks prior to arriving in Florence and the Bernini Palace. We could not have been happier with the beauty that awaited us! The staff were wonderful, the room spectacular and the lounge bar welcoming and friendly. The breakfast was well laid out with everything you could possibly want and we looked forward to the cappuccino every morning. The location couldn’t have been better, minutes from The Uffizi and surrounded by great shops and restaurants. If...

"This is a really special hotel that I won’t forget. It had a home like feel and the staff were so helpful and kind. The breakfast was really lovely. The service felt very personalised being a boutique hotel which I really loved about it. It also has very beautiful antique interiors. Thank you so much for a beautiful stay 💓"

"Excellent property. The office staff is wonderful. Very clean. Great breakfast great location"

"Here’s a more detailed version that is still concise and professional: Aside from its excellent location, this hotel fell well below expectations. The room floors were extremely dirty from the moment we checked in, making the room feel poorly maintained. The customer service was equally disappointing. The front desk staff barely acknowledged us during check in, and although Expedia encourages guests to inquire about complimentary upgrades, we were told to ask again on another day. When we did,...

"We had an overall wonderful experience at Hotel Calimala. The rooms were gorgeous, and clean. The staff was friendly, and helpful . The rooftop bar was spectacular and we loved Nadini, the daytime manager, who was a lovely, impressive person. She added immensely to the wonderful experience we had. We hope to come back to Florence some day. We will be sure to stay at Hotel Calimala when we do!"

"Fanatstic bed and breakfast right in Florence’s city center! If you are looking for an intimate stay, I would highly recommend. If you are adverse to stairs or are older, a caution that you have to climb a few flights of stairs to get to your room. They are wide stairs and the staff is extremely helpful and helped us carry up our bags when we checked in."

"Great location and front desk staff Ahmed was so so nice and helpful! I grew to love the hotel, plus the AC works great and keeps the room cold always. It is a bit of an older building but well maintained."

"buen personal"

"The hotel is right in the city center. The room was spotless clean and modern furnished with good quality amentities. The staff are very welcoming and helpful. I love this hotel and I would recommend it."

"Ideal location, a 3 minute walk from the Duomo and 20 minute walk from the train station. You must climb 77 steps to the top floor, providing nice views of the surrounding area. Self-service breakfast includes all the necessities. Spacious room (Giotto) with large en-suite and private deck. Wi-fi provided."

"Excellent service"

"The staff were super friendly and helpful. Location is excellent (although difficult to find at first - look for the green door.)"

"The room was great but the air conditioning could have been better but it was better than other hotels we stayed at. Staff was great and helpful"

"Room was clean and tidy. I reckon sofa bed needs replacement. Room was spacious loved it. Room need a mirror. Staff is too good 5 stars for them. Break fast was really great. Location is pefect. Rpoftop bar is really great with views."

"Clean, modern and quirky accommodation in the centre of everything. The host quickly responded to any queries we had."