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"From the very moment we entered the hotel, the two women on the front desk were very courteous and professional booking us in. As this was our first time in St. John, Newfoundland they took the time to answer our questions and made us feel completely comfortable that our choice to visit St. John from Toronto, Ontario was an excellent choice. "

"The hotel staff were friendly and welcoming"

"The hotel is in a great location. The bed was very comfortable and the hallways were very quiet making it easy to sleep. The shower had amazing water pressure! We would definitely stay there again"

"Staff were excellent, friendly and helpful."

"Staff were great to deal with"

"The room was very clean other than they have carpet and I never feel like carpet is really clean. The lobby and hotel inside were very clean and well kept. However the outside could be made to look abit nicer. The one thing that I felt could have been better is having security near the main front door to try to keep the homeless people from begging to guests at the front door. It made me feel uncomfortable around the hotel grounds. But again I understand there isn’t much that can be done about...

"Breakfast was great. Room was comfortable and the wine was a nice addition"

"Ok stay for one night"

"Perfect hotel. Loved the location, great pool. Room was large and comfortable. Also enjoyed the breakfast. Excellent staff who were very responsive and friendly."

"The most disappointing part of the stay for us was the reduced hours of the waterslides. We specifically chose a hotel with waterslides for our children, but the slide is reduced hours of 2-9, and it was closed at around 5:30 on the day of our stay. We hadn’t expected the slide hours to be less than the pool hours, so we had some very disappointed children sadly."

"Endroit très agréable et très plaisant. Le personnel au top"

"Parking lot was very close. Enjoyed the swimming pool and gym. Free breakfast was nice."

"The Manor is well kept. The breakfast was nice, there was cereal, bread, bagels, croissants, jam, peanut butter, cream cheese, fresh fruit, yogurt, cheese, coffee, tea, juices. Served in a cozy kitchen that sat 13 people..a great opportunity to meet people and chat. There was always someone there on staff to ensure the breakfast was was stocked and answer questions. We met Brenda (owner) and had a great chat. (Fellow hockey parents😊) Our room was the Twillingate on the 3rd floor (lots of steps)...

"The pool and gym were not available. This was disappointing as I paid lot of the stay and did not have access to the gym or pool. Also the tub drain was clogged and It did not drain properly."

"R"

"Unfortunately we had"

"I really have nothing to say in reference to liking the property. I was very surprised. It was probably one of the worst hotels or in. I should say that I’ve ever been in. We booked because it was walking distance to a concert there. The lady on the front desk, Nora was very kind and helping us through the ordeal, but in regards to management the manager, Natasha was not accommodating when it came to refunding our booking. We walked into the hotel checked in, looked at our room. I was not...