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"We had a very nice stay at the resort on Phi Phi. The location is beautiful – peaceful, with an amazing beach and great views. It’s a perfect place to relax and enjoy the island. The staff were friendly and helpful, and the atmosphere around the resort was very pleasant. The rooms were comfortable and the surroundings made the whole experience feel very tropical and relaxing. Overall, it was a great place to stay while visiting Phi Phi and we really enjoyed our time there."

"Staff was friendly and very helpful. Walked me personally to my room so I knew where it was. The whirl pool was beautiful and the room was tidy. Thank you."

"Room was ok. The staff were nice. They food at the restaurant was very basic and the portions were very small. Service was really slow many times waiting 20 plus minutes for the food to arrive. Restaurant area is very unattractive. This would not be such an issue if there were any other options for dinning out but you need to take a boat to town to have any other eating options and the last boat back to the resort is at 4:30 so you don't have any options but to be stuck eating at their restaurant. I'm sure that they plan it that way so everyone is stuck eating there. Food is overpriced for the portion sizes. I would not recommend staying at this location."

"Fantastic beautiful resort, the staff were amazing and friendly, we will definitely be returning "

"This was one of the most disappointing hotel experiences we’ve had. The room had a very strong moldy smell that was impossible to ignore and made it uncomfortable to stay in the room for long periods. For a hotel that markets itself as a 5-star property, this is completely unacceptable. Even more concerning was the cleanliness of the bathroom. The shower, bathtub, and toilet were visibly dirty and clearly had not been cleaned to an acceptable standard before our arrival. Hygiene is the most basic expectation in any hotel, and certainly in one claiming a 5-star rating. The overall condition of the hotel feels extremely outdated and poorly maintained. While this property may have deserved a 5-star rating many years ago, today it unfortunately does not even meet the standards of a typical 2-star hotel. We hope management takes this feedback seriously and addresses the cleanliness and maintenance issues urgently, because the current condition does not match the expectations set by the hotel’s advertised rating."

"The rooms are spacious but the hotel is in desperate need of a refurbishment it’s in an ideal location from The pier but the pool area lift and dining areas, reception and rooms are tired I would not stay here again "

"First impression are everything. We had arranged a pickup when we arrived that did not transpire so we managed to find our way across to the east side of the island to the resort. When we arrived I was expecting the resort to be on the beach. It is not and with the tide out it did not present a welcome view. The sewer smell was very strong at that particular time. We found the resort was average and not the luxury property we were expecting from the description and reviews. There was really no view from our deck. Over the suites you could see the mountain tops but no ocean views. The room was just average with a very big bed that we found comfortable. The shower was good. We did not use the extra large bathtub. The pool area does not have sufficient seating for the number of guests and the lounge chairs are very dirty. Some of the guests would place their towels on the lounge chairs and then leave the area for extended periods. Other guests would arrive and not have a lounge chair to sit on because someone was reserving a chair with a towel. It was brought the the desk staff attention and I suggest they implement a policy when you left the pool area you had to take your stuff with you. They did not address the issue and the next day I witnessed two guests yelling at each other over the chairs almost getting in a fist fight. This was regular.The hotel is marketed as a luxury hotel but doesn"t offer luxury especially for the price they are charging. "

"Great location about 10 min walk to beach. Room was clean and pool was nice with poolside bar and happy hour. "

"Beautiful hotel"