โรงแรมหรูใน อาเธอร์สโตน

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Had a grew overnight stay. The amenities in the room were great. Very comfortable, they thought of everything. Lots of parts are newly renovated and well cared for. The staff were really kind, friendly and helpful. Would definitely recommend "

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Fantastic hotel, relaxed atmosphere and delicious food. "

"We have loved our time at New Hall Hotel. The place is beautiful. We end up visiting again within rhe same week it was so nice. Whenever we come to the west Midlands this is where we stay. The rooms are spacious and clean, the food is lovely and a nice selection. Everyone speaks to you and makes you feel welcome. Next time we will try the spa. "

"Family friendly hotel, Clean rooms, responsive staff, free onsite parking. Breakfast was tasty. Restaurant served good food."

"Great price and stay"