Dear Michael,Thank you very much for your kind comments. We will definitely share them with the team.We are looking forward to welcoming you back in the future, for another memorable stay!Sincerely,The Divani Caravel Team

Dear Paige,thank you very much for taking time to share your experience and for your rating.We feel happy to see that you enjoyed our services and we hope to have the opportunity to welcome you back in the future.Sincerely,The Divani Caravel Team.

Dear Demetrios,Thank you very much for your 5star rating.We are very happy to know that you had a great time with us.We hope to welcome you back soon.The Divani Caravel Team

Dear Michael, Thank you for staying in Divani Caravel Hotel on your recent visit to Athens. We would like to assure you that we take all comments very seriously and that we are constantly in the process of renovating and improving our product, facilities and services. Thank you again for your constructive feedback and we certainly hope that on a future visit to our city you will allow us the opportunity to welcome you back and improve further your impression of our hotel.Yours sincerely,The Divani Caravel Team

Dear Sanidhya,Thank you for taking time to share your rating.Guest satisfaction is high priority for Divani family and we feel happy to see that you enjoyed your stay.For one more time, thank you for staying with us, and we are looking forward to welcoming you back in the future.Sincerely,The Divani Caravel Team.

Dear Gregory,Thank you very much for your rating.We are very happy to know that you had a great time with us.We hope to welcome you back soon.The Divani Caravel Team

Dear Paul,Thank you very much for your rating!We feel happy to see that you enjoyed your stay, and we will be more than happy to welcome you back in the future .Sincerely,The Divani Caravel Team

Dear ting,Thank you for your interest and for taking the time to share your experience with us. Your positive words are an honor and we appreciate it. Regarding the seasonal operation of the pool, please allow us to inform you that, from the site where you made your reservation, the exact date for the period when the pool is closed is indicated. e.g. The following facilities are closed seasonally each year. They will be closed from November 24 to April 30:Swimming pool.Thank you again for your feedback and we do hope to see you soon.Kind regards,

Dear Mr. Ranjit,Thank you very much for taking time to share your experience, from your stay, and also for your kind comments.Your opinion is valuable to us in order to improve our services.We would like to thank you for staying with us and we hope to have the opportunity to welcome you back in the future.Sincerely,The Divani Caravel Team

Dear Ana,We feel happy to see that you really enjoyed your stay and our services.Your comments are valuable to us in order to maintain the level of our services.Thank you very much for taking time to share your experience, and we hope to have the opportunity to welcome you back in the future!Sincerely,The Divani Caravel Team.

Dear Chaotien,Thank you for selecting to stay at the Divani Caravel on your recent trip to Athens and for sharing a review.It is our pleasure to know that you enjoyed our central location and the professional service received by our staff.Regarding our facilities and rooms we would like to inform you that we are constantly in the process of renovating and improving our product. . We appreciate your recommendation and look forward to welcoming you back to our hotel on your next visit to our city for another memorable stay.Yours sincerely,The Divani Caravel Team

Dear Rick,Thank you very much for taking time to share your experience.Your comments are valuable to us and we feel happy to see that you enjoyed our services.We hope to have the opportunity to welcome you back in the future!Sincerely,The Divani Caravel Team

Dear Amos,We feel sorry to see that we did not manage to meet your expectations.Divani family is taking guest satisfaction under serious consideration, and we would like to know what we could have done better.We hope to have the opportunity to welcome you back in the future for a better experience.Sincerely,The Divani Caravel Team.

Dear Riad,Thank for your rating.We are glad to know that you had a positive experience with us.We look forward to welcoming you again in the future for an even greater stay.The Divani Caravel Team

Dear Riad,Thank you very much for choosing our hotel and for taking time to share your rating!We hope to have the opportunity to welcome you back in the future.Sincerely,The Divani Apollon & Thalasso Guest Relations Team.

Dear Amos,Thank you very much for taking time to share your experience during your stay.Your comments are valuable to us in order to maintain the level of our services and thank you for your positive feed back.It will be our pleasure to have the opportunity to welcome you back in the future.Sincerely,The Divani Caravel Team.

Dear Riad,Thank you for taking the time to rate us.Ιt will be our pleasure to welcome you again in our hotel.Kind regards,The Divani Caravel Team

Dear Nick,Thank you very much for your 5/5 rating!We hope to have the opportunity to welcome you back in the future!Sincerely,The Divani Apollon & Thalasso Guest Relation Team.

Dear Zhaowei, Thank you for staying in Divani Caravel Hotel on your recent visit to Athens and for sharing a review.Although we are not aware of the reasons, we regret to know that your stay with us did not meet with your expectations. We would like to assure you that we take all comments very seriously and that we are constantly in the process of improving our product, facilities and services. In addition we pay special attention to the training and development of our staff which is a standard procedure in our hotels. We hope that on a future visit to Athens you will allow us the opportunity to welcome you back for a more enjoyable stay.Yours sincerely,The Divani Caravel Team

Dear Riad,Thank you very much for your excellent rating.We are glad to know that you had a positive experience with us.We look forward to welcoming you again in the future.The Divani Caravel Team

Dear Odalia,Thank you very much for your excellent rating.We are glad to know that you had a positive experience with us.We look forward to welcoming you again in the future.The Divani Caravel Team

Dear Odalia,Thank you for selecting to stay at the Divani Caravel on your recent trip to Athens and for sharing a review.It is our pleasure to receive your positive feedback.We are truly delighted to read that you had a nice stay with us and that you enjoyed our facilities and services.We look forward to welcoming you back to our hotel on your next visit to our city for another memorable stay.Yours sincerely,The Divani Caravel Team

Dear Odalia,Thank you for selecting to stay at the Divani Caravel on your recent trip to Athens and for sharing a review.It is our pleasure to receive your positive feedback.We are truly delighted to read that you had a nice stay with us and that you enjoyed our facilities and services.We look forward to welcoming you back to our hotel on your next visit to our city for another memorable stay.Yours sincerely,The Divani Caravel Team

Dear guest,thank you for taking time for your feedback.Comments and suggestions are always helpful and welcome. We do hope to see you soon.

Dear Marina,We really appreciate that you choose our hotel and for your rating!Thank you very much and we hope to have the opportunity to welcome you back in the future.Sincerely,The Divani Apollon & Thalasso Guest Relation Team.

Dear Mr. Burak B,Thank you for selecting to stay at the Divani Caravel on your recent trip to Athens and for your excellent rating.It is our pleasure to receive your positive feedback.We appreciate your recommendation and look forward to welcoming you back to our hotel on your next visit to our city for another memorable stay.Yours sincerely,The Divani Caravel Team

Dear Mr. George, Thank you for staying in Divani Caravel Hotel on your recent visit to Athens and for completing a review.We regret to know that your stay with us did not meet with your expectations. We would like to assure you that we take all our guests very seriously. As your satisfaction is our main goal we wish we knew what went wrong during your stay in order to take action and fix it.In any case we certainly hope to have the opportunity to welcome you back and restore you impression of our hotel.Yours sincerely,The Divani Caravel Team

Dear Sally,Thank you very much for your preference for Divani Caravel.We are delighted to know you had a nice experience with us.We hope to welcome you back soon.Best regards,The Divani Caravel Team

Dear Michael ,Thank you very much for your preference for Divani Caravel.We are delighted to know you had a nice experience with us.We hope to welcome you back soon.Best regards,The Divani Caravel Team

Dear Konstantinos,Thank you very much for your preference for Divani Caravel.We are delighted to know you had a nice experience with us.We hope to welcome you back soon.Best regards,The Divani Caravel Team

Dear Lawrence,Thank you very much for your preference for Divani Caravel.We are delighted to know you had a nice experience with us.We hope to welcome you back soon.Best regards,The Divani Caravel Team

Dear errol,Thank you very much for your preference for Divani Caravel.It is our pleasure to receive your positive review as the satisfaction of our guests is our ultimate goal.We hope to have the opportunity to welcome you back soon.Yours sincerely,The Divani Caravel Team

Dear Georgina,Thank you very much for your recent stay at our hotel and for the time you took to share your experience with us. Our purpose is to provide services to our customers as well as beautiful memories after their stay with us. We are sincerely sorry if there were issues during your stay that we were not aware of during your stay with us. At this point and learning your experience after your departure, allow us to inform you that specific procedures are followed as soon as we are informed of suspected cases of traveling insects and mainly bed bugs. The cooperating pest control company follows a weekly program of controlled receptions in all areas of the hotel. The particularity of the particular insect traveler has a particular handling as well as a particular way it enters the hotel. From our part, we will follow the well-known procedure that we have been following for years in similar cases. Also, as you mentioned, if you refer to customer comments, you will see almost zero references to similar incidents if you consider the size and abundance of rooms in one of the largest hotels in Athens. We wish and hope for a future visit from you.kind regards,The Divani Caravel Team

Dear Mr. Shay,Thank you for staying in Divani Caravel Hotel on your recent visit to Athens.We are surprised to see your rating and we believe that it does not reflect our high quality of facilities and services.We hope that it is not due to the complaint towards our management regarding the pool.As explained while you were still with us, our outdoors pool is not heated and it's operation is seasonal and weather permitting. This is mentioned on our website and on all booking channels including Expedia.We understand that the weather worsening during the second half of your stay was an inconvenience however weather is beyond our control. We trust that you had the time to enjoy our pool on the first days of your stay while you could still use all other facilities and services of the hotel.Mr. Shay we empathize that your stay did not totally meet with your expectations, however hope that on a future visit to Athens you will allow us the opportunity to welcome you back for a more enjoyable stay.Yours sincerely,The Divani Caravel Team

Dear Alexandre ,Thank you very much for your positive rating. We are delighted that you enjoyed your time with us and that you were happy with our facilities and services. We look forward to welcoming you back to our hotel in the near future.Yours sincerely,The Divani Caravel Team

Dear michel,Thank you for selecting to stay at the Divani Caravel on your recent trip to Athens.It is always a pleasure to receive a great review such as yours.We thank you for the 5star rating and your comments and we look forward to welcoming you back to our hotel on your next visit to our city.Yours sincerely,

Dear Gerald ,Thank you very much for five star rating.It is our pleasure to know that you had a positive experience with us.We are looking forward to welcoming you back in the future.The Divani Caravel Team

Dear Georgios,Thank you very much for five star rating.It is our pleasure to know that you had a positive experience with us.We are looking forward to welcoming you back in the future.The Divani Caravel Team

Dear Helen Ruth ,Thank you for taking the time to share with us your review. We wish we had more comments regarding to your visit. Suggestions are always welcome. it will be our pleasure to welcome you again in our hotel.Kind Regards.The Divani Caravel Team.

Dear Trudi,Thank you very much for your preference for Divani Caravel.It is always a pleasure to receive such a positive review as yours.We hope to have you again soon.Yours sincerely,The Divani Caravel Team

Dear Paulette,Thank you very much for your preference for Divani Caravel.It is our pleasure to know that you had a good time with us.We hope to have you again soon.Yours sincerely,The Divani Caravel Team

Dear Lauren ,Thank you for taking the time to share with us your review. it will be our pleasure to welcome you again in our hotel.Kind Regards.The Divani Caravel Team.

Dear Mr. Alchammas,We feel sorry to see that we did not manage to meet your meet expectations. Unfortunately unexpected cancelled flights, caused long cues during your checking.Your comments have been noticed for further improvements.Even though you did not stay satisfied form our services we hope to have the chance to welcome you back in the future.Kind Regards,The Divani Caravel Team.

Dear Iryna,we would like to thank you for your recent stay as well as for your positive comments. With great honor we are looking forward to see you soon.Kind regards,The Divani Caravel Team

Dear deniz,Thank you for taking the time to share your experience with us. We respect and listen to all opinions. The room you stayed in has two single beds. however, we are sorry that you were not satisfied with the bed. All the staff are present to listen to your issue and give you an alternative during your stay. I wish you had shared your concerns with us. We hope to make your next stay the best possible.Kind regards,The Divani Caravel Team

Dear Dorothea, We would like to thank you for choosing our property for your recent visit here in Athens. It is so kind from you sharing your wonderful words with all of us. We appreciate for your time and we do hope to welcome you soon for your next stay. Till then smille and stay safe. Kind regards, The Divani Caravel Team

Dear Nick,Thank you for your excellent rating. We look forward to welcoming you back in the future.The Divani Caravel Team

Dear Peter,We feel sorry to see that we did not manage to meet your expectations.

Dear Ber,thank you for your communication and for your time. Your valuable feedback will be evaluated accordingly. It would be helpful for us to have information on how you dealt with the odors you mention as we have not had any customer complaints to the contrary. Thanks again for your time and we look forward to a future booking.Kind regards,The Divani Caravel Team

Dear Timo,Thank you very much for your 5* rating. We are very happy that you are satisfied from your stay and we are looking forward to welcoming you back in the future.Sincerely,The Divani Caravel Guests Relations Team.