Beautiful location on the water. Nice grounds in a historic fort. Walkable to city attractions if you’re in good health and don’t mind hills. Onsite restaurant was good.
Super location close to centre, and garden and pool are lovely. Staff super nice and friendly, and good value for money. But the hotel is tired, and the restaurant/bar service is poor. Not enough staff, not properly trained. Service slow due to lack of staff/training. This could be a €300 a night hotel but it needs some upgrading and more professional staff
As always, we like to stay straight in the castle - without compromises in regards to rooms, service and so on. All for a very reasonable price, still our favorite on the island!
É a segunda vez que me hospedo neste magnífico hotel, localizado dentro do Forte de São Sebastião, imponente fortaleza do século XVI, onde funciona também o excelente restaurante Castelinho, com pratos refinados da culinária portuguesa. Gosto tanto daqui que pretendo hospedar-me novamente na Pousada.
The old fort is very cool and the staff was amazing. Bar and restaurant were a good value.
Easy walk down to the harbor then up to the city.
My only issue with the property was the bed. Not the most comfortable mattress and on a cheap wooden frame that sticks out too far. Jammed my toe three separate time.
Nice location but some maintenace would be welcome. And it cannot be that at 17:00 the rooms are still not cleaned with the excuse (at that time) that the staff went for lunch (if check-in is at 15:00, we were expecting all rooms to be ready at that time). And if you have a 24/7 desk, then make sure someone is there and not having breakfast...
Diego
เข้าพัก 3 คืน, กรกฎาคม 2023
10/10 ดีเลิศ
Katreina, pepperell
เดินทางกับคู่รัก
1 ก.ค. 2023
ชื่นชอบ: ความสะอาด
This hotel was beautiful. The property was very clean. The rooms were great. The breakfast was a 10/10. The dinner was great. The hotel staff was friendly and super helpful as this was our first time to the island, they gave us tons of info of where to go to eat/shop/etc. I cannot wait to go back.