2/10 แย่มาก
Christopher, Stockton
เดินทางกับครอบครัว
21 ธ.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Definitely wouldn’t stay here again. First time at a sonesta property and definitely the last. Hotel was extremely disappointing. As an Explorist with World of Hyatt who has stayed at multiple hotels, I’ve never been charged an “early check in fee”. I’ve also worked for a major hotel chain and never charged someone an early check in fee if rooms were available. This started off the stay to a bad start as well as $28 a day for parking is a bit ridiculous. Service was not great at all. The water pressure in the room was absolutely terrible. It was almost unusable. The room and floor felt very dirty. Light bulbs were all different colors. Noise could be heard from the street and hallway. When I advised the agent upon check out about the conditions of the room (the same one who checked us in), she had very poor service and just said you should have told us sooner and that was the end of the conversation. There’s much better hotels in the area that are much better than this hotel.
Christopher
เข้าพัก 1 คืน, ธันวาคม 2025
