Dear Anisa:We thank you for the feedback. We always appreciate your comments. It helps us to improve going forward. With that said, I apologize the room was not cleaned upon request. There was obviously a breakdown in communication on our end. For this I am sorry. Kind Regards,Nicole W. Jeremy

Dear Bradley,We thank you for the review. I am so happy you found the room to be spacious and comfortable. We do hope you enjoyed your time in Amsterdam and we look forward to seeing you again in the future. Kind Regards,Nicole W. General Manager

Dear Bipinchandra:Thank you very much for the feedback. We are sorry that you found the room a bit small. Please know that we have several different room types. If you visit us again, I can suggest a Superior room. These rooms are larger with a bigger bathroom. We hope you enjoyed your stay nonetheless.Kind Regards,Nicole W. General Manager

Dear Milenko:Thank you for the feedback. The Lancaster Hotel participates in the Green Key program which means we take steps to limit our environmental footprint. We are happy to clean the room everyday if you prefer but we do this only if you opt in to the daily cleaning at check in. You should have been made aware of this by email and at check in. If you were not told-then I apologize for the miscommunication. We hope you enjoyed your stay nonetheless. Kind Regards,Nicole W. General Manager

Dear Mia:Thank you for the feedback. We hope you enjoyed your stay with us. I apologize you had trouble with hairdryer. If you stay with us again-we are always happy to give you another room if you are not happy. Thank you again.Kind Regards,Nicole W. General Manger

Dear Paul:Thank you for the review. We always appreciate your feedback. I am pleased to know you enjoyed the location of the hotel and the cleanliness and comfort of the room. I will pass these comments on to the rest of the team. We hope to see you again in the future.Kind Regards,Nicole W. General Manager

Dear Vivianna,Thank you so much for this amazing review! It is always good to hear that our guests have enjoyed their stay at The Lancaster Hotel and we appreciate the time you took for this survey. We hope to see you again soon. Nicole W- General Manager

Dear Luca,Thank you so much for taking your time and putting down a review for us.It is always good to hear that our guests have enjoyed their stay at The Lancaster Hotel and we appreciate the time you took for this survey. We hope to see you again soon. Lancaster Hotel Team

Dear Karl,Thank you so much for this amazing review! It is always good to hear that our guests have enjoyed their stay at The Lancaster Hotel and we appreciate the time you took for this survey. We hope to see you again soon. Lancaster Hotel Team

Dear Timothy,Thank you so much for sharing your experience with us. We are delighted to hear that you had a wonderful time and feel confident in recommending us to others. I will pass on your review to the entire team as a fantastic acknowledgment of their continuous efforts. Kind regards

Dear Kevin,Thank you for the feedback. I do hope you enjoyed your stay with us. I am sorry to hear that you found the room to be a bit small. If you visit us again in the future, please consider booking a Standard Double or Superior room. They are larger rooms with a bigger bathroom and shower. Thanks again!Kind Regards,Nicole W. General Manager

Dear Chris,Thank you very much for the lovely review. We are so pleased that you enjoyed your stay with us. We always try our best to provide the highest possible level of service. The team will be so pleased to know that we hit the mark!Kind Regards,Nicole W. General Manger

Dear myrabax,Thank you for the feedback. I am glad to hear that you found the hotel staff to be friendly and the room quiet. I understand that for some the bathroom and shower can be a bit small. If you decide to visit us again, I would suggest considering a larger room with a bigger bathroom like a Superior or Standard Double room. We hope to see you again in the future.Kind Regards,Nicole W. General Manager

Dear Conor,Thank you for the feedback. I am glad to hear that you found the hotel and the location great for you.We hope to see you again in the future.Kind Regards,Nicole W. General Manager

Dear Alexander,Thank you for staying with us at the Lancaster Hotel. We are so pleased you enjoyed your stay with us. I am happy to hear you liked the comfortable rooms and the good location. We hope to see you again soon!Kind Regards,Nicole W.General Manager

Dear Gabriel,Thank you for taking the time to rate us 4*.We hope to welcome you back in the near future.Kind regards,Jennifer LeidelmeijerRooms Division Manager

Dear Hannah,Thank you for taking the time to rate us a whopping 5*! Great to see you enjoyed your stay.We hope to welcome you back in the near future.Kind regards,Jennifer LeidelmeijerRooms Division Manager

Dear Mario,Thank you so much for this amazing review! It is always good to hear that our guests have enjoyed their stay at The Lancaster Hotel and we appreciate the time you took for this survey. Nicole W. General Manager

Dear James,Thank you so much for sharing your experience with us. We are delighted to hear that you had a wonderful time and feel confident in recommending us to others. I will pass on your review to the entire team as a fantastic acknowledgment of their continuous efforts. Kind regards ,Nicole W. General Manager

Dear Herman,Thank you for the feedback. I am happy to hear you enjoyed the breakfast and our friendly staff. We do have wheelchair access on street level. If you visit us again in the future please ask at reception and we can show you where this entrance is. Happy 2024!Kind Regards,Jeremy Front Office Supervisor

Dear Eduardo Josue,Thank you so much for sharing your experience with us. We are delighted to hear that you had a wonderful time and feel confident in recommending us to others. I will pass on your review to the entire team as a fantastic acknowledgment of their continuous efforts. Kind regards,Nicole W. General Manager

Dear Joe,We are so pleased you enjoyed your stay with us. We look forward to seeing again soon!Kind Regards,Jeremy Front Office Supervisor

Dear Samantha,Thank you so much for sharing your experience with us. We are delighted to hear that you had a wonderful time and feel confident in recommending us to others. I will pass on your review to the entire team as a fantastic acknowledgment of their continuous efforts.Kind regards,Nicole W. General Manager

Dear Jake,Thank you so much for this amazing review! It is always good to hear that our guests have enjoyed their stay at The Lancaster Hotel and we appreciate the time you took for this survey. We hope to see you again soon.

Dear Lynn,Thank you so much for sharing your experience with us. We are delighted to hear that you had a wonderful time and feel confident in recommending us to others. I will pass on your review to the entire team as a fantastic acknowledgment of their continuous efforts.We hope to have you staying with us again soonKind regards,Nicole W. General Manager

Dear Tabia,Thank you for the comments. We always appreciate feedback from our guests because it helps us to improve going forward. We will be renovating the hotel starting next month and all the rooms will be updated. We apologize the bar was closed. If you decide to visit us again-have a drink on the house!Kind Regards,JeremyFront Office Supervisor

Dear Phillip,Thank you for taking the time to rate us 5*! We hope to welcome you back in the near future.Kind regards,Jennifer LeidelmeijerRooms Division Manager