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"Great location, not too far from Haram. 24 hours shuttle service is very convenient. Excellent breakfast choices…"

"Reception staff was very professional and helpful however cleaning crew and other staff members were rude all the time. For every request there was an excuse that can’t be done or need approval from management. Rooms are small and CANNOT accommodate more than 3 people, my reservation was 4 people and it was a mess. There are only 5 parking spots indoor and very limited parking outside on the road in the Sun. Overall I would say if you can’t find a better option then go for it.."

"This is my 5th time staying at Fairmont Clock Tower Hotel. The staff and quality of service is elite! They always make sure my stay is pleasant and my needs are accomodated. I would like to mention that there is one employee that always goes above and beyond for my family to make sure we enjoy our trip. Thank you to Riyaz Hussain for always making us feel like we are home in Mecca."

"Hotel was very clean and staff was very nice and professional and breakfast was great,I definitely recommend this hotel."

"Very good place"

"I had"

"The room was great. However, major complain is that the shower has no curtain or door. Therefore, anytime you shower, the water spills everywhere in the bathroom, making it very messy. They really need to install glass doors or something for the shower. The hotel has a direct personal elevator to the Haraam, which makes it very convenient and useful. This was our second stay at this hotel, and I would stay here again for the how close the Haraam access is, and how clean the overall hotel was."