โรงแรมใกล้เอซีอี-การดูแลสัตว์ในอียิปต์, ลักซอร์

"So much was wrong. They failed to pick us up from the airport. We were there for 3 days and 2. The first room smelled (the covers, bedding, and rug). The toilet couldn’t flush properly. The in-room phone didn’t work. They didn’t answer the WhatsApp number. So, every time there was an issue we had to send our kid to the main building to speed with the receptionist. They came to fix it twice. It did not remain fixed. I had a hard time sleeping. We were moved to another room it was decent. It...

"I enjoyed my stay in Luxor, Egypt at Sonestra Hotel. Staff at the hotel always approached with kindness and helpfulness. Thank you so much for making my stay enjoyable."

"Rooms are outdated and very worn and old. The washrooms are quite filthy. Staff is not particularly trained well to greet and handle customers. It is by no way shape or form a 5 star hotel by how it operates, it reminds me more of a two or three star."

"The hotel was very clean and well kept , no complaints there , room was kept clean and the staff were helpful I know it's the summer time so not many guests but I did not appreciate the guy who showed me where to sit in the restaurant stand there and watch me eat, I was the only person in the restaurant so it was very intimidating"

"El lugar es un poco rústico, pero es genial, esta en el borde del rio Nilo lo que lo hace más especial. Las habitaciones son aseadas grandes. El desayuno super. El.personal es muy atento. Tiene piscina lo que hace agradable tu regreso al hotel despues de un dia de turismo."

"Todo bien"

"The staff were very friendly, the property was clean and the room service was amazing. The only thing I would comment on is the pool needed a little bit more cleaning but with how hot it is we did not care. This one minor blip didn’t ruin anything for us and we would highly recommend. It’s in good walking distance to places as well."

"The room was clean and the service was great, however the shower was not optimal and the laundry service was substandard. In addition, the 'pool' did not exist. "

"The resort was awesomely maintained and kept beautiful, the pools were very nice. The staff was extremely friendly and helpful towards our stay, the room service is also good."

"The Matrees was so bad that I could not sleep "

"I highly recommend this hotel. Its location is excellent. Overall, the service was very good. The terrace is a lovely oasis. Everything is within walking distance. The room was clean and had everything you need. Overall, a great experience. I'm grateful to Hanna, who works in the restaurant, for hes attentiveness and excellent service, which made my trip easier and more enjoyable. The food was fantastic, and breakfast was on time. Highly recommended."

"Room was clean and comfortable. Food was delicious. Breakfast was provided with many many options. Bathrooms are updated with shower gel and shampoo!"

"Great staff"

"There was a minor problem with the plumbing in the bathroom so they changed my room straight away without any argument or delay. Breakfast was better than I expected. I would go there again."

"Le dejo una estrella por que para empezar no me recogieron , mi transporte se retrasó llegué a la 4am y me dijeron que a las 12 es el check out le dije que solo quería descansar una horas estaba muy cansada, la cama estaba bastante incómoda ese colchón estaba como esponja , el baño sucio y no nos dieron ni una sola toalla y faltando 2 min para las 12 nos dijeron que tenemos que irnos los empleados estaban afuera esperando en la puerta fue horrible esa experiencia por esa razón no lo recomiendo...