3 Stars Hotels in Otsuki

"I booked two twin rooms. One room was lovely with a beautiful view over the lake. The other room was like being in a closet! It had one tiny window and was old and tired and was situated at the back of the hotel. I complained but was told the hotel was fully booked. Although when I offered to pay more suddenly a room became available! Disappointing! "

"Good location "

"Amazing staff, clean rooms, excellent food, and beautiful views of Lake Kawaguchi and Mt. Fuji"

"The staff were fantastic. Kind and helpful. The location was also great "

"Air conditioning is centralized. Room is warmer than I wanted. Front desk advised me to crack open the window. The location is great. Just remember to pick a room that has the Mt. Fuji view when making reservation"

"SMOKING ROOM ASSIGNED IN THIS DAY AND AGE???? Small letters "smoking room" past my reading but WHO IN THE WORLD SELLS SMOKING ROOMS ????? FRONT DESK showed no emotions , empathy. Pathetic behaviour , not like most of Japanese people."