Dear Sheryl, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass der Selbst-Check-in nicht Ihren Erwartungen entsprach und es zu Wartezeiten kam. Wir werden prüfen, wie wir den Check-in-Prozess verbessern können, um mehr Privatsphäre zu gewährleisten. In Bezug auf die internationalen Steckdosen werden wir Ihr Anliegen prüfen und Möglichkeiten zur Verbesserung evaluieren. Es freut uns jedoch zu hören, dass Sie unsere Gepäckaufbewahrung und die hochwertigen Molton-Brown-Toilettenartikel geschätzt haben. Wir nehmen Ihr Feedback ernst und werden daran arbeiten, unseren Service weiter zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Freundliche GrüsseHotel Josef

Dear PaulThank you for taking the time to share your feedback. We're glad to hear that you found our hotel to be nice and that you had a positive experience with our self-check-in process. It's great to know that our bar staff was helpful during your stay.We apologize for any inconvenience caused by nearby construction. We understand that this can sometimes be disruptive, and we appreciate your understanding.If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.Kind regards

Dear TobyThank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at our hotel and found our location near Zurich HB and the city center convenient. It's fantastic to know that you appreciated the decor and that the room size was perfect for your needs as a solo traveler. Your satisfaction is our priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything specific you'd like us to improve upon or if you have any further comments, please feel free to share. We're always eager to enhance our guests' experiences.Kind regards

Dear Ming-HsuanThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon!Kind regards

Thank you for your great review. Kind regards, Hotel Josef team

Dear BogdanThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon!Kind regards

Dear Simone,Thank you for bringing these concerns to our attention, and we sincerely apologize for the challenges you experienced during your check-in and stay. We regret any inconvenience caused by the difficulty in contacting us, especially for international travelers. We understand the importance of a smooth check-in process and will address this issue promptly.Additionally, we apologize for the broken shower head, and we'll ensure that maintenance takes care of this immediately. Your feedback is valuable, and we'll use it to improve our services and communication channels.We truly appreciate your understanding, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

Dear KevinThank you for your wonderful review. Kind regards, Boutique Hotel Josef

Dear SlawomirWOW! Thank you very much for your wonderful review.We are looking forward for your next stay.Kind regards

Dear Guest,Thank you very much for your great review. We hope to see you again in the future!Kind Regards,Your Hotel Josef Team

Dear AllisonThank you very much for your wonderful review. We are looking forward for your next stay.Kind regards

Dear Wai Hing Wow! Thank you so much for your amazing review. We are looking forward for your next stay.Kind regards

Dear JoseThank you for taking the time to share your feedback, and we sincerely apologize for the inconveniences you experienced during your stay.We regret that the self-check-in process proved inconvenient, and we acknowledge the challenges you faced with the computer system's reliability. Your comments regarding the lack of sufficient personnel, the absence of a shower curtain, a clogged lavatory, the need to claim toilet paper at the desk, and a non-functional room phone are duly noted.Your feedback is invaluable, and we will thoroughly investigate each of these issues to implement necessary improvements. We understand the importance of a seamless and comfortable stay, and your comments will help us enhance our services and facilities.If there's anything else you'd like to share or if there are specific details that could contribute to an improved experience, please feel free to reach out to us directly.We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfactory stay in the future.Kind regards

Dear Kam Tow,We appologize for the lighting in the room. We will ensure that this problem will be fixed. We appreciate your great review regardless.Kind Regards,Your Hotel Josef Team

Dear Clay,We appreciate your feedback regarding your recent stay at our hotel. It's great to hear that you found our location convenient.We apologize for any inconveniences you experienced related to the room size, lighting, and self-check-in limitations. We'll consider your comments as we work to improve our facilities and services.Your feedback about the pillows and shower is noted, and we'll explore ways to enhance these aspects of our guest experience.We're glad to know that you appreciated the Molton Brown amenities. Your comment about the hallway carpet will also be taken into account for future updates.Thank you for your insights, and we hope to have the opportunity to serve you better in the future.Kind Regards,Your Hotel Josef Team

Dear Ian,We deeply appreciate your great review.Kind Regards,Your Hotel Josef Team

Dear Sarah,We're delighted to hear that you had a wonderful stay with your daughter at our hotel. It's great that you found the location near the train station and local attractions to be convenient, and we're glad to know that our staff was friendly and helpful.We're pleased that you enjoyed the room amenities, including the Nespresso machine, the very comfortable bed, and the effective soundproofing. Additionally, we're thrilled that you had the opportunity to use Netflix during your stay, making it even more enjoyable.Thank you for sharing your positive feedback, and we look forward to hosting you and your daughter again in the future.Kind Regards,Your Hotel Josef Team

Dear GarrettThank you for sharing your feedback regarding your recent stay. We're thrilled to hear that you found our location perfect and our staff very friendly. It's great to know that you had a wonderfully comfortable bed.We appreciate your suggestions about adding more lighting to the rooms, and we'll certainly consider this for future improvements. Additionally, your note about the ungrounded two-prong outlets is valuable information for future guests, and we'll work on making this clear in our room descriptions.Your comments help us enhance the guest experience, and we hope to have the opportunity to welcome you back on your next visit.Kind Regards,Your Hotel Josef Team

Dear Loon ShingThank you for taking the time to share your feedback with us. We genuinely value your input as it helps us improve our services. We apologize for the inconveniences you experienced during your stay.We understand that walking to the parent hotel for a bath towel at night made you feel unsafe, and we sincerely apologize for this inconvenience. We will work on improving our towel distribution process to ensure that our guests have easy access to all necessary amenities without leaving the hotel.Regarding the issue of the bathroom getting wet after showers, we'll also look into ways to address this to enhance our guests' overall comfort.Your feedback is valuable to us, and we appreciate your honesty. We hope that you will consider giving us another chance in the future, and we'll do our best to make your stay more enjoyable. Please feel free to reach out if you have any further comments or concerns.Kind regards Hotel Josef

Dear MarizThank you for sharing your experience at our hotel! We appreciate your feedback.We understand that the self-check-in system might not be everyone's preference, but we're glad to hear that it didn't pose any issues for you. We apologize for any confusion you experienced when trying to access the luggage room. We'll work on making this process more intuitive for future guests. If you have any more feedback or suggestions, please don't hesitate to let us know. We look forward to welcoming you back in the future!Kind regards Hotel Josef

Dear Paul,Thank you very much for your great review. We hope to see you again in the future!Kind Regards,Your Hotel Josef Team

Dear Hsiao-ShihThank you for your review.We apologize for any inconvenience you experienced during your stay with us. We appreciate your feedback and understand that the lack of clear instructions and issues during check-in and check-out can be frustrating.Our goal is to provide the best possible service to our guests, and your feedback helps us improve. We will address the signage and instruction issues to make future stays more seamless.We're pleased to hear that the waiter at our downstairs restaurant was able to assist you. Please know that we're here to help and ensure your stay is comfortable. If you have any further comments or suggestions, please don't hesitate to share them with us. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for choosing our hotel.

Dear Guest,We apologize for the inconveniences during your stay. We are actively working to improve check-in, lighting, and room conditions. We appreciate your feedback and hope to provide a better experience next time. Thank you for choosing us.Kind Regards,Your Hotel Josef Team

Dear Guest,Thank you for your positive review! We're delighted to hear that you enjoyed our hotel's convenient location, well-appointed room, and bathroom with a walk-in shower. We appreciate your recommendation and look forward to welcoming you back for another comfortable stay in the future.Kind Regards,Your Hotel Josef Team

Dear Guest,Thank you for your feedback. While our hotel's location is convenient, we apologize for the small room size and its need for some maintenance. We'll address these issues and consider pricing adjustments to provide better value for our guests. Your input is appreciated, and we hope to welcome you back for an improved stay.Kind Regards, Your Hotel Josef Team

Dear AmyThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards

Dear Victor,Thank you for sharing your experience and providing a heads-up for future guests. It's helpful to know that this is a self-check-in property with an automated screen in the adjacent cafe. Cleanliness and functionality are essential, and it's great to hear that you found it easy to access the train station from this location with just a short walk. Your input will certainly assist others in planning their stay. If you have any further insights or recommendations, please feel free to share.Kind Regards,Your Hotel Josef Team

Dear JoshThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards

Dear Siby Thank you very much for sharing your review with us, We would kindly ask to inform us via email what you did not like about you stay with us. We hope you can give us another chance. Kind regards

Dear JesusThank you very much for your excellent review. We are looking forward for your next stay with us. Kind regards

Dear AshleyThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards

Dear BrianThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Kind regards

Dear Faith Thank you very much for your review. We are happy to hear that you had a pleasant stay with us. Regarding the broken shower, we have fixed it. We are looking forward for your next stay with us. Kind regards

Dear Bea Krizza,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear MyronThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Kind regards

Dear Ben,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Dear Brendan,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

Dear Phithoun ,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Dear Daniel,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

Dear Peter,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Dear Winston,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

Dear Daniel,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Dear Cesar,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

Dear Sandy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Shantha M,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that you had a pleasant stay and enjoyed our hotel's perfect location near the main station. It's great to know that you found the room quiet enough for a good night's sleep and that the deluxe room with its balcony provided an enjoyable experience, including the lovely breeze.We apologize if you found the check-in process to be less than intuitive, especially with the option for selecting British nationality. We appreciate your feedback and will review our check-in system to make it more user-friendly and inclusive for all guests.We're pleased that you appreciated the amenities in the room, such as the coffee machine, pods, and the option to make hot water for tea. It's also great to hear that you found the bathroom to be really nice.We apologize for any inconvenience caused by the limited space for baggage in the room. We understand the importance of having enough storage space, and we will take your comments into consideration as we evaluate and improve our room layouts.We apologize for the presence of blonde hairs in the shower tray. We strive to provide a clean and comfortable environment for our guests, and we will address this issue with our housekeeping team to ensure such oversights are avoided in the future.Your feedback is valuable to us, and we appreciate you choosing our hotel. We hope to have the opportunity to welcome you back in the future, providing you with an improved and even more enjoyable stay. If there's anything else we can assist you with, please feel free to reach out to us directly.Kind regards

Liebe Christie,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

Lieber Aidan,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

Dear Faris,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,