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CERVO Mountain Resort

5.0 star property
Luxurious slopeside hotel with a full-service spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for CERVO Mountain Resort

Room (Alpinist Roof Suite) | Terrace/patio
Exterior
Room (Alpinist L) | Minibar, in-room safe, individually furnished, desk
Restaurant
Room (Huntsman Lodge) | Bathroom | Shower, designer toiletries, hair dryer, dressing gowns

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room (Huntsman Spa Suite)

Room (Huntsman Spa Suite) | Minibar, in-room safe, individually furnished, desk

Room (Huntsman Spa Suite)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Designer toiletries
Private bathroom
Hairdryer
  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof Junior Suite)

Room (Alpinist Roof Junior Suite) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist Roof Junior Suite)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Designer toiletries
Private bathroom
Hairdryer
  • 49 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof Suite)

Room (Alpinist Roof Suite) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist Roof Suite)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Designer toiletries
Private bathroom
Hairdryer
  • 82 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Spa Suite)

Room (Alpinist Spa Suite) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist Spa Suite)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Designer toiletries
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Huntsman Lodge)

Room (Huntsman Lodge) | Minibar, in-room safe, individually furnished, desk

Room (Huntsman Lodge)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Designer toiletries
Private bathroom
Hairdryer
  • 240 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Huntsman S)

Room (Huntsman S) | Minibar, in-room safe, individually furnished, desk

Room (Huntsman S)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Designer toiletries
Private bathroom
Hairdryer
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof L)

Room (Alpinist Roof L) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist Roof L)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Designer toiletries
Private bathroom
Hairdryer
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist L)

Room (Alpinist L) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist L)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Designer toiletries
Private bathroom
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist M)

Room (Alpinist M) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist M)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Designer toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist S)

Room (Alpinist S) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist S)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Designer toiletries
Private bathroom
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Mont Cervin Palace
Pool
Hot tub
Breakfast included
Spa
9.6 out of 10, Exceptional, (167)
Mont Cervin Palace

About the area

Map
Riedweg 156, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt - Furi - 9 min walk
  • Zermatt Visitor Center - 9 min walk
  • Zermatt-Furi Gondola - 17 min walk
  • Sunnegga Ski Resort - 18 min walk

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Golden India - ‬8 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬6 min walk
  • ‪Harry`s Ski Bar - ‬6 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬9 min walk
  • ‪Zer Mama Bistro - ‬4 min walk

About this property

CERVO Mountain Resort

Luxury boutique hotel near Zermatt-Furi Gondola
Located close to Matterhorn Glacier Ride and Klein Matterhorn Cable Car, CERVO Mountain Resort provides free full breakfast, a terrace and shopping on-site. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, a ski shuttle and ski passes. Indulge in a sports massage, a body treatment and aromatherapy at Mountain Ashram Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free train station pick-up, bike hire and a water dispenser
  • A front desk safe, concierge services and free newspapers
  • A lift, a gift shop and luggage storage
Room features
All 54 individually furnished rooms feature thoughtful touches such as air conditioning and dressing gowns, as well as amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Balconies, fridges and tablet computers

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 6 buildings
  • Banquet hall
  • Built in 2008
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels
  • IPod dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 24 April and 26 June.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 150 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

CERVO Mountain Boutique
CERVO Mountain Boutique Resort
CERVO Mountain Boutique Resort Zermatt
CERVO Mountain Boutique Zermatt
CERVO Mountain Resort
Mountain Boutique
CERVO Mountain Resort Hotel
CERVO Mountain Resort Zermatt
CERVO Mountain Boutique Resort
CERVO Mountain Resort Hotel Zermatt

Frequently asked questions

Does CERVO Mountain Resort have a pool?

Yes, this property has an outdoor pool.

Is CERVO Mountain Resort pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking at CERVO Mountain Resort?

There is free parking nearby.

What time is check-in at CERVO Mountain Resort?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at CERVO Mountain Resort?

Checkout is at 11:00 AM.

Does CERVO Mountain Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is CERVO Mountain Resort located?

Offering ski-in/ski-out access, this hotel in Zermatt is in the mountains, 0.9 mi (1.4 km) from Zermatt-Furi Gondola and close to winter activities, such as cross-country skiing and skiing lessons. Zermatt Gornergratbahn Station is 9 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 9 minutes.

CERVO Mountain Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 115 out of 128 reviews" "
Rating 8 - Good. 9 out of 128 reviews" "
Rating 6 - Okay. 2 out of 128 reviews" "
Rating 4 - Poor. 1 out of 128 reviews" "
Rating 2 - Terrible. 1 out of 128 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, wonderful amenities and location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional in every way.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher Johann

Stayed 3 nights in Jul 2024

2/10 Terrible

ghassan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

simone

Stayed 2 nights in Aug 2023

10/10 Excellent

Charles

Stayed 1 night in Sep 2022

10/10 Excellent

Charles

Stayed 1 night in Sep 2022

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 2 nights in Sep 2022

10/10 Excellent

Mansour

Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Ever
Best staff, culture and friendliness. Food was so good, no matter which restaurant. We will be coming back!!!
Stayed 4 nights in Apr 2022

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really ski in/out. Fabulous property. Ridiculously expensive.
Stayed 6 nights in Jan 2022

6/10 Okay

Omar, Los Angeles

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property Is beautiful and very pleasant to stay at, however they may be short staffed or overworked, as the service was not up to the standard of the room rate. Our food was late, sometimes cold.
Stayed 2 nights in Sep 2021

10/10 Excellent

Soud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic - perfect mountain hote
We absolutely Loved every element of the hotel. The food And drink especially was amazing
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service in a great location. Maybe a bit ‘young’ for some people’s taste but we loved it.
Stayed 6 nights in Dec 2020

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

4/10 Poor

Sven

Disliked: Cleanliness, room comfort
Cervo had a high rating on many platforms but we were very disapointed in which condition we found this place. The hotel was not ready for our arrival, e.g. construction work was on going, ski room was not opened yet, dust everywhere incl.our room, from 5 restaurants/bars on the webpage only 1-2 opened, room cleaning only by request and not even properly done, restaurants reservations were mixed up several times. Despite nice design, beautiful spa area, nice food and good selection of wines, the place seemed poorly run and we felt that the hotel did not meet the 5* standard.
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nicely decorated, delicious breakfast, friendly staff!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home comfort with plenty of amenities and goodies!
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
View was outstanding, good breakfast, helpful staff
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chalet is pretty new and in very good condition. It’s high up on the hill, so it has a good view.
Stayed 1 night in Aug 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CERVO is the best of Zermatt
This was our first trip to Zermatt. From the moment we walked in we felt special. Our room had a perfect view of the Matterhorn and could not have been more comfortable. From the daily stocking of Swiss beer in the fridge to the heated floors in the bathroom everything was perfect. Our meal at Puro was the best of our trip - the food and service were legendary. The location is wonderful with access by elevator and tunnel just outside of the center of town. Do yourself a favor and stay here!!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and service. Arrived very late and they made us food after the restaurant was closed. Opened wine for us. Quickly checked us in. I would never stay anywhere else
Stayed 4 nights in Jul 2019