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Reviews of Microtel Inn & Suites by Wyndham Winchester

2.5 out of 5
Microtel Inn & Suites by Wyndham Winchester
150 Faraday Plaza, Winchester, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 503 out of 781 reviews" "
Rating 8 - Good. 171 out of 781 reviews" "
Rating 6 - Okay. 60 out of 781 reviews" "
Rating 4 - Poor. 33 out of 781 reviews" "
Rating 2 - Terrible. 14 out of 781 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maggie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Water pressure in shower could be a better. A little more attention to cleaning the bathrooms.
Stayed 1 night in May 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy thanks to Jake, my room is one of the nicest rooms I've ever had with a Wyndham hotel. Only think missing is a coffee pot in the room
Stayed 1 night in May 2024
Response from Sarah Holliday on 24 May 2024
Thank you for your kind words. Our friendly staff strives for each guest to feel welcomed and at home, and we are delighted that you enjoyed a speedy check in, comfortable rooms, and high standards of cleanliness. We appreciate your suggestions, and we look forward to welcoming you back to the Microtel Inn & Suites Winchester whenever you are next in the area.

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our needs for an overnight stay. Front desk very welcoming. Fan in bathroom quite loud and could hear another fan in another room. If it had continued I would have notified front desk but slept great.
Stayed 1 night in May 2024
Response from Sarah Holliday on 23 May 2024
Thank you for taking the time to leave a review. Our friendly staff strives for each guest to feel welcomed ant at home, and your comments are a confirmation of our efforts. We appreciate your feedback on ways to improve for our future guests, and we look forward to hosting you again at the Microtel Inn & Suites Winchester whenever you are next in the area.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sarah Holliday on 23 May 2024
It was a pleasure having you as our guest at the Microtel Inn & Suites Winchester, and we are delighted to see that you enjoyed your experience. We hope to see you again soon!

10/10 Excellent

Garett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
close ness to area attractions
Stayed 6 nights in May 2024
Response from Sarah Holliday on 23 May 2024
Thank you for taking the time to leave a review. We are delighted that you enjoyed our convenient location, and we look forward to hosting you at the Microtel Inn & Suites Winchester again soon.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
seems to be a newer property
Stayed 1 night in May 2024
Response from Sarah Holliday on 23 May 2024
Thank you for taking the time to leave a review. We are delighted that you enjoyed your visit, and we look forward to welcoming you back to the Microtel Inn & Suites Winchester whenever you are next in the area.

6/10 Okay

MARK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Newish and clean. Coffee not hot.
Stayed 1 night in May 2024
Response from Sarah Holliday on 23 May 2024
Thank you for being our guest and reviewing your stay. Our friendly staff strives for each guest to feel welcomed and we are delighted that you enjoyed our high standards of cleanliness and new facilities. We apologize for the inconveniences you experienced. We hope you continue to choose us and demonstrate our commitment to your comfort.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent stay I area at night is a little sketchy
Stayed 1 night in May 2024
Response from Sarah Holliday on 16 May 2024
Thank you for taking the time to leave a review. The safety and comfort of our guests is our highest priority, and your comments are a confirmation of our efforts. We look forward to welcoming you back for another excellent stay at the Microtel Inn & Suites Winchester.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here many times. Always a pleasure
Stayed 1 night in May 2024
Response from Sarah Holliday on 16 May 2024
Thank you for being our guest and reviewing your stay. Nothing makes us happier than welcoming back a returning guest for another fantastic visit. We hope you continue to choose the Microtel Inn & Suites Winchester whenever you are in the area.

8/10 Good

marie

Liked: Cleanliness, staff & service, property conditions & facilities
Minimalist, but clean and neat and updated. good for travelers staying a short time or workers staying to work.
Stayed 1 night in May 2024

10/10 Excellent

Charlotte

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable mattresses, extremely clean bathroom and beautiful modern shower! Highly recommend
Stayed 1 night in May 2024
Response from Sarah Holliday on 15 May 2024
Thank you for being our guest and reviewing your stay. We are delighted that you enjoyed our comfortable beds, high standards of cleanliness, and well appointed rooms. We look forward to welcoming you back to the Microtel Inn & Suites Winchester again soon.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel
Stayed 2 nights in May 2024
Response from Sarah Holliday on 13 May 2024
Thank you for your kind words. We are delighted that you enjoyed your visit in all aspects, and we look forward to welcoming you back to the Microtel Inn & Suites Winchester again soon.

10/10 Excellent

Aysegul

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in May 2024
Response from Sarah Holliday on 13 May 2024
It was a pleasure having you as our guest at the Microtel Inn & Suites Winchester, and we are delighted to see that you enjoyed your experience. We hope to see you again soon!

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and comfortable. Easy access to the highway and Shenandoah.
Stayed 1 night in Feb 2024
Response from Sarah Holliday on 13 May 2024
Thank you for your kind words. We are delighted that you enjoyed our high standards of cleanliness, comfortable rooms, and convenient location. We look forward to welcoming you back to the Microtel Inn & Suites Winchester again soon.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sarah Holliday on 13 May 2024
It was a pleasure having you as our guest at the Microtel Inn & Suites Winchester, and we are delighted to see that you enjoyed your experience. We hope to see you again soon!

10/10 Excellent

Joel

Stayed 4 nights in Apr 2024
Response from Sarah Holliday on 24 May 2024
It was a pleasure having you as our guest at the Microtel Inn & Suites Winchester, and we are delighted to see that you enjoyed your experience. We hope to see you again soon!

10/10 Excellent

Janine

Stayed 1 night in Apr 2024
Response from Sarah Holliday on 24 May 2024
Thank you for being our guest Microtel Inn & Suites Winchester, and thank you for rating your stay. We are delighted you enjoyed a 5-star experience and hope to welcome you back again soon.

10/10 Excellent

Lucille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You ear the person on the other room and there tv Noisy room 322
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 6 May 2024
Thank you for being our guest. We are delighted that you enjoyed your visit, and we appreciate your feedback for the benefit of our future guests. We hope you host you at the Microtel Inn & Suites Winchester agains soon.

6/10 Okay

Nic

Travelled with family
Liked: Staff & service, amenities
Front desk staff were nice, breakfast was okay, nothing crazy amazing. The main lobby looked very fresh and new, but the rest of the hotel did not get the new updates. We had an adjoining room and we could hear the people next door to us like they were in the same room as us, this was not great after a long day of driving. The AC unit, although had a continuous fan option, did not work continuously and was loud every time it turned on. The bathroom fan was used as white noise, but there was an inconsistent rattle. The rooms and beds themselves were good though, comfy. Lots of food options close by, and parking was easy. Would stay again, but not in that specific room.
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 6 May 2024
Thank you for being our guest and reviewing your stay. Our friendly staff want each of our guests to feel welcomed and at home, and we are delighted that you enjoyed our great service, complimentary breakfast, and high standards of cleanliness. We appreciate your feedback, and we look forward to welcoming you back soon.

10/10 Excellent

Gail

Travelled with family
This property is brand new…very modern…great breakfast in a bright & clean space
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 6 May 2024
Thank you for taking the time to leave a review. Our friendly staff strive for each guest to have a stay that exceeds their expectations, and your comments are the seal of approval on our efforts. We look forward to welcoming you back to the Microtel Inn & Suites Winchester whenever you are next in the area.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the friendliest and most helpful staff I have ever come in contact with!!! If there are any issues they are always quick to correct problem and make things right. I can always expect a super clean room and easy check in and check out. I won't stay at any other hotel, since I've found the Microtel Inn & Suites in Winchester, VA!!
Stayed 2 nights in Apr 2024
Response from Sarah Holliday on 30 Apr 2024
Thank you for taking the time to sharing your experience. Our friendly staff strives for each guest to have a stay that exceeds their expectations, and your comments are the seal of approval on our efforts. We are thrilled that our high standards of cleanliness and friendly service have won your loyalty. We look forward to hosting you at the Microtel Inn & Suites Winchester whenever you are next in the area.

8/10 Good

Lap-Yang, Morgantown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Coffee and snack in the lobby at all times. Room is clean and bigger than other Microtel I had been in.
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 30 Apr 2024
Thank you for taking the time to leave a review. Our friendly staff strives for each guest to feel welcomed and at home, and we are delighted that you enjoyed our high standards of cleanliness, spacious rooms, and welcoming amenities in our lobby. We hope you continue to choose the Microtel Inn & Suites Winchester whenever you are next in the area.

8/10 Good

Lara

Stayed 1 night in Apr 2024
Response from Sarah Holliday on 24 May 2024
Thank you for taking the time to rate your experience. We appreciate your feedback and hope to be of service again soon.

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s fairly new facility. Nice. Breakfast could have been a little better, but overall ok.
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 30 Apr 2024
Thank you for being our guest. Our friendly staff strives for each guest to feel welcomed, and we are delighted that you enjoyed our nice hotel and service. We hope you continue to choose the Microtel Inn & Suites Winchester whenever you are next in the area.

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here multiple times and never complained once. Very helpful staff, relaxing environment. Good experience every time
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 30 Apr 2024
Thank you for being our guest and reviewing your stay. We are delighted that you enjoyed our friendly service and quiet atmosphere. We look forward to continuing to hosting you at the Microtel Inn & Suites Winchester whenever you are in the area.

8/10 Good

Vikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pillows hard as rocks.
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 30 Apr 2024
Thank you for your review. We apologize that our pillows were not to your liking, and we hope we have another opportunity to demonstrate our commitment to your comfort.

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service
Perfect
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 30 Apr 2024
Thank you for your kind words. We are delighted that you found your stay to be perfect, and we look forward to hosting you again at the Microtel Inn & Suites Winchester again soon.

10/10 Excellent

Cynthia

Travelled with family
Great hotel! Staff is excellent and rooms are clean.
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 30 Apr 2024
Thank you for your kind words about our hotel and staff. We are delighted that our high standards of cleanliness, friendly service, and great hotel made your visit enjoyable. We look forward to hosting you again at the Microtel Inn & Suites Winchester soon.

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 30 Apr 2024
Thank you for being our guest at the Microtel Inn & Suites Winchester and for taking the time to rate your experience. We hope to see you again soon and hope your next stay is even more pleasant than the last.

4/10 Poor

Genise

Travelled with partner
Disliked: Amenities, property conditions & facilities
Pros: Fairly new hotel.....Sheetz and a restaurant within walking distance, large hotel..Manager Mystic Aronhalt was cordial yet effective. Cons: plenty of cons. First, I paid for a handicapped room. You know with bars in the bathroom near the toilet and inside the shower. NOT A TUB WITH NO BARS!! The tub would NOT drain. Imagine shower water up to my knees!! UGH!! 2. I asked for the Fourth Floor, however, I was given 221! Which was quiet, Thank God! 3. Not all of the room lights worked. The left side didn't work at all! 4. No Closets 5. Noisy neighbors on BOTH sides!
Stayed 1 night in Apr 2024

10/10 Excellent

Ginette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very modern. Great bedroom and shower.
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 30 Apr 2024
Thank you for your kind words. We are delighted that you enjoyed our comfortable bed and shower, and we look forward to welcoming you back to the Microtel Inn & Suites Winchester whenever you are next in the area.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 30 Apr 2024
It was a pleasure having you as our guest at the Microtel Inn & Suites Winchester, and we are delighted to see that you enjoyed your experience. We hope to see you again soon!

6/10 Okay

JOANNE

Liked: Cleanliness, staff & service, property conditions & facilities
You could hear everything…every toilet flush and bathroom vents from other rooms.
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 30 Apr 2024
While it is very challenging to hear that a guest's stay fell below our typical high standards for the hotel, feedback from our guests is invaluable in helping us to ensure that future guests do not encounter the same concerns. Our goal is that every guest enjoys their stay in all aspects and we apologize that this was not your experience.

10/10 Excellent

ANDRE, SALABERRY de VALLEYFIELD

Stayed 1 night in Apr 2024
Response from Sarah Holliday on 24 May 2024
Thank you for taking the time to rate your experience. We are pleased you enjoyed your stay and hope to welcome you back again soon!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stopping place. Very neat and clean.
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 22 Apr 2024
Thank you for being our guest and reviewing your stay. We are delighted that you enjoyed our high standards of cleanliness and found us to be a great place for a stop over. We look forward to welcoming you back to the Microtel Inn & Suites Winchester whenever you are next in the area.

10/10 Excellent

Maravillas Olivares

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful new hotel. The breakfast was awesome.
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 22 Apr 2024
Thank you for your kind words about your recent stay, and we look forward to welcoming you back to the Microtel Inn & Suites Winchester whenever you are next in the area

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 30 Apr 2024
Thank you for being our guest at the Microtel Inn & Suites Winchester, and thank you for rating your stay. We are delighted you enjoyed a 5-star experience and hope to welcome you back again soon.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was good and clean but not soundproofing.
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 22 Apr 2024
Thank you for your kind words. We are delighted that you enjoyed our comfortable room and high standards of cleanliness, and we apologize for any noise that disturbed your visit. We hope you continue to choose the Microtel Inn & Suites Winchester whenever you are in the area.

10/10 Excellent

Meresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable. Newly remodeled. Clean and quiet. Very pleased with our stay
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 30 Apr 2024
Thank you for being our guest and reviewing your stay. Our friendly staff strives for each guest to feel welcomed and at home, and we are delighted that you enjoyed our comfortable beds, high standards of cleanliness, and quiet atmosphere. We hope you continue to choose the Microtel Inn & Suites Winchester whenever you are in the area.

6/10 Okay

Hannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was beautiful and the check in and check out were smooth. However, after checking in. And departing for evening plans there was an issue upon returning, a small usb type charger was not where it was left. Although the desk clerk advised no one had entered the room in our absense and he reviewed the tapes and saw no issues. His overall care for the situation was less than stellar. This could have been a safety issue and while there was no issues after. The usb charger was never recovered and that is still quite concerning as no evidence of another occupant or visitor in the room was found or presented. Other than that. Stellar hotel.
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 17 Apr 2024
Thank you for being our guest and reviewing your stay. Please be assured that we are following up on your concerns and reviewing our procedures with our staff. We are delighted that you enjoyed your visit otherwise, and we hope you give us another opportunity to demonstrate our commitment to your comfort. We look forward to welcoming you back to the Microtel Inn & Suites Winchester again soon.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, sharp European vibe. Excellent staff. The cleanest room we've ever stayed in on the road. Fabulous breakfast. Just a wonderful experience from beginning to end. So thankful to have taken a last minute chance on this Microtel.
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 17 Apr 2024
Thank you for taking the time to leave a review. Our friendly staff strives for each guest to have a stay that exceeds their expectations, and we value your feedback. We are thrilled that you enjoyed our stylish decor, high standards of cleanliness, and comfortable breakfast. We look forward to hosting you again soon at the Microtel Inn & Suites Winchester whenever you are next in the area.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfect for a weary traveler. Clean and comfortable.
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 17 Apr 2024
Thank you for your kind words about your recent stay. We are delighted that you enjoyed our high standards of cleanliness, comfortable bed, and convenient location. We look forward to hosting you at the Microtel Inn & Suites Winchester whenever you are next in the area.

8/10 Good

Pauline

Travelled with partner
Liked: Cleanliness, staff & service
It is a fairly new hotel and it has that new carpet smell. Very pleasing to the eye..colorful wallpaper and lobby. The rooms are very modern and roomy. Bathrooms are ADA compliant. The only issue we had is with the shower. It’s a walk in shower BUT we quickly found out that the floor is not pitched so the water flowed out the bathrm into the entry way and under the door to the adjoining room! We used the bath mats and towels to sop up the water. Apparently this was a construction error which the hotel knew about. A little warning when we checked in would have been nice. The other problem is with the shower head which is very nice but it’s mounted on the wall facing the shower curtain and too big to turn completely facing down which made the water spray straight at the curtain! I suggested a temporary fix with a pool noodle cut to fit snugly on the floor thus keeping the water in the shower. And save on extra towels to mop up the floor. Of course for a person using a wheelchair that solution would not work.
Stayed 3 nights in Apr 2024
Response from Sarah Holliday on 17 Apr 2024
Thank you for taking the time to leave your feedback. We are delighted that you enjoyed your visit, and we appreciate your feedback on our shower. We hope you choose us again and give us another opportunity to demonstrate our commitment to your comfort.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was smooth, staff was pleasant, room was clean.
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 14 Apr 2024
Thank you for being our guest and reviewing your stay. Our friendly staff strives for each guest to have a stay that exceeds their expectations, and we are delighted that you enjoyed our high standards of cleanliness, great service, and speedy check in. We look forward to welcoming you back to the Microtel Inn & Suites Winchester whenever you are next in the area.

4/10 Poor

Dennis, Summerfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 203 was fine with the exception of it's location, constant highway traffic noise, we sufferer through the night and left
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 12 Apr 2024
While it is never easy to receive less-than-complimentary feedback, we do welcome all feedback as it helps us to improve our hotel for future guests. We deeply apologize for the issues you experienced with traffic noise. We hope you give us another opportunity to demonstrate our commitment to your comfort.

8/10 Good

Roxanne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room, bed was comfortable but the bathroom was too small
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 12 Apr 2024
Thank you for taking the time to leave your feedback. We are delighted that you enjoyed our comfortable room and bed, and we look forward to hosting you at the Microtel Inn & Suites Winchester again soon.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 11 Apr 2024
It was a pleasure having you as our guest and we are delighted to see that you enjoyed your experience. We hope to see you again soon!

10/10 Excellent

Randy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and convenience and clean
Stayed 1 night in Apr 2024
Response from Sarah Holliday on 11 Apr 2024
Thank you for being our guest and sharing your experience. We appreciate your kinds words, and we are delighted that you found our convenient location and high standards of cleanliness to be of great value. We look forward to hosting you at the Microtel Inn & Suites Winchester.