Seasonal outdoor pool

Reviews of Ramada by Wyndham Whitehall/Allentown

3 out of 5
Ramada by Wyndham Whitehall/Allentown
1500 Macarthur Road, Whitehall, PA

Reviews

8.0

Very good

Rating 10 - Excellent. 329 out of 687 reviews" "
Rating 8 - Good. 165 out of 687 reviews" "
Rating 6 - Okay. 95 out of 687 reviews" "
Rating 4 - Poor. 49 out of 687 reviews" "
Rating 2 - Terrible. 49 out of 687 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dharshini

Travelled with family
Liked: Amenities, property conditions & facilities
It was clean and quiet
Stayed 1 night in May 2024

10/10 Excellent

Maheshwarnath

Disliked: Property conditions & facilities
Customer service at front desk
Stayed 1 night in May 2024

10/10 Excellent

Xiaoqing

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Hotel Management on 20 May 2024
Dear Xiaoqing,Thank you so much for your glowing five-star review! We're thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service and exceed our customers' expectations, so it's incredibly rewarding to know that we hit the mark with you. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again in the future!

2/10 Terrible

Rabbiya

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed at this place for two nights, i had to go out for work related stuff and staff removed all my belongings to storage, lost few items of mine.
Stayed 1 night in May 2024
Response from Hotel Management on 20 May 2024
Dear Rabbiya,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and distress caused by the removal of your belongings and the subsequent loss of some items. This is not reflective of the standards we aim to uphold however you had the room occupied after departure time, check out is at noon. It seems that we didn't have a valid phone number on file to contact you.Our guests' comfort and security are our top priorities, and we deeply regret that we fell short during your stay. We are currently investigating this incident to understand what went wrong and to prevent such issues from occurring in the future.To make this right, please contact us directly at [your contact information] with details of the items that were lost and any other information you can provide. We will do everything in our power to locate your belongings and compensate you for the inconvenience caused.Your feedback is invaluable to us as it helps us improve our services. We hope to have the opportunity to restore your faith in Ramada By Wyndham and provide you with a much better experience in the future.Thank you for bringing this to our attention, and we apologize once again for the trouble you experienced.

6/10 Okay

Lovelys

Stayed 1 night in May 2024
Response from front desk on 17 May 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Gretchen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from front desk on 17 May 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

JeanNadeau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good experience. Be careful parking your car at this hotel. My boyfriends vehicle was damaged right in the front of building.
Stayed 1 night in Mar 2024
Response from front desk on 14 May 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

steve

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from front desk on 8 May 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Alexandria

Stayed 3 nights in Apr 2024
Response from Hotel Management on 20 May 2024
Alexandria,Thank you for your review and for sharing your thoughts with us. We appreciate your feedback and understand that there's room for improvement. If you have any specific suggestions or details on what we could do better, we'd love to hear from you. Your input is crucial in helping us enhance our services and provide a better experience for all our customers. Thank you again for your time and for giving us the opportunity to improve.

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and amazing staff!
Stayed 1 night in Apr 2024
Response from front desk on 29 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Charles, Plymouth

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom hot water took 15 minutes or more to become warm enough to shower. The property is buried in a low area immediately adjacent to a highway and has a constant drone of traffic. The breakfast was better than average, and the staff was great.
Stayed 4 nights in Apr 2024
Response from front desk on 29 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Yuri, Lexington

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a regular hotel with breakfast. No surprises, everything as it should be. I would stay there again.
Stayed 1 night in Apr 2024
Response from front desk on 23 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Dennis Earl

Travelled with family
Liked: Cleanliness, amenities
We arrived for a reserved room. Apparently the property is undergoing renovation. We were given a room (142) that has not been renovated. Its HVAC is an ancient Amana cooler/heater. When running a few feet from your bed it sounds like a cement mixer. We called the desk and they said we couldn't change rooms until speaking with the manager the next day. Ruined sleep that night. Changed room next morning. Then things were fine. Make sure you get a renovated room with the Hotpoint HVAC.
Stayed 3 nights in Apr 2024
Response from front desk on 22 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
Check in was great Kona was a gem nice friendly and very knowledgeable about her property and explained everything
Stayed 1 night in Apr 2024
Response from front desk on 22 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your day enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet hair all over the floor. Dirty, paint peeling from the bathroom ceiling. Police pounding at aprox 4am on a hotel room door. No one informed us pet rooms are different sides.....
Stayed 4 nights in Apr 2024
Response from front desk on 22 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel, excellent service
Stayed 1 night in Apr 2024
Response from front desk on 16 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and extremely helpful staff. Great price as well. Will use again!!
Stayed 1 night in Apr 2024
Response from front desk on 16 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good.
Stayed 1 night in Apr 2024
Response from front desk on 15 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Haider

Travelled with family
Liked: Cleanliness
Below what I would expect from Ramada. The 2 bedroom suite is poorly designed with no sitting area. Sound barriers were poor as we could hear guests from across the hall.
Stayed 1 night in Apr 2024
Response from front desk on 15 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2024
Response from front desk on 15 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Loves everything
Stayed 1 night in Apr 2024
Response from lexi on 14 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jomarie

Stayed 1 night in Apr 2024
Response from lexi on 14 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from front desk on 12 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Catherine

Disliked: Cleanliness
I found hair on the bed and some of thingsis was dirty
Stayed 1 night in Apr 2024
Response from front desk on 12 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Solange

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Very clean
Stayed 1 night in Mar 2024
Response from front desk on 6 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Patrick

Travelled with family, Business traveller, Travelled with pets
Disliked: Property conditions & facilities
Property was not up to par
Response from front desk on 1 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Vance

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great hotel! Had a great time at the 1500 bar as well.
Stayed 3 nights in Mar 2024
Response from front desk on 1 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from front desk on 1 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from front desk on 1 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kenya the night clerk was awesome. She took the time to check to see what the roll-in shower had for seating.
Stayed 3 nights in Mar 2024
Response from front desk on 29 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Mar 2024
Response from Hotel Management on 25 Mar 2024
Dear Rigoberto, Thank you so much for your glowing review and for awarding us a perfect 5 out of 5 rating! We are absolutely thrilled to hear that you had such a fantastic experience with us.Your support and recommendation are greatly appreciated. It was a pleasure to have you with us, and we look forward to welcoming you back for another wonderful visit. If there's anything else we can do to make your next stay even more memorable, please don't hesitate to reach out.Warm regards,

10/10 Excellent

Joseph, Allentown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Dear Joseph,Thank you so much for taking the time to share your experience with us and for awarding us a perfect 5 out of 5 rating! We're absolutely thrilled to hear that you had such a wonderful time at our property.We're grateful for the opportunity to have been a part of your experience, and we can't wait to welcome you back for another memorable visit. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

8/10 Good

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Dear Elsie,Thank you so much for taking the time to leave us a review and for rating your experience with us! We're thrilled to hear that you enjoyed your visit to our property.We appreciate your support and patronage. If there's anything else we can do to enhance your experience even further, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 Excellent

Eunice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the entry way to the property(from the street)
Stayed 2 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Dear Eunice,Thank you for taking the time to share your feedback. We truly value all feedback, as it helps us identify areas for improvement and strive to better serve our customers.We're genuinely sorry to hear about your dissatisfaction with the entryway to our property. We understand how important first impressions are, and we're committed to ensuring that every aspect of our property reflects the high standards we aim to uphold.Your comments have been shared with our team, and we will carefully review them to identify ways we can enhance the entrance experience for all our visitors. If there are specific aspects you believe need attention, please don't hesitate to reach out to us directly so that we can address them promptly.Once again, we appreciate your feedback and the opportunity it provides for us to improve. We hope to have the chance to welcome you back in the future and provide you with an experience that exceeds your expectations.Warm regards,Hotel ManagementRamada By Wyndham Allentown

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location. Easy to relax. Rooms clean and smelled fresh.
Stayed 1 night in Mar 2024
Response from front desk on 17 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place and great and friendly staff.
Stayed 2 nights in Mar 2024
Response from front desk on 17 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Carl

Liked: Amenities
I love this hotel . Very affordable with breakfast included. The front desk staff are very friendly.
Stayed 2 nights in Mar 2024
Response from front desk on 17 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from front desk on 17 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Khylil

Stayed 1 night in Mar 2024
Response from front desk on 2 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you didnt enjoy your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Heather

Travelled with partner
Liked: Staff & service, property conditions & facilities
Close to the garden show I attended and reasonably priced.
Stayed 1 night in Mar 2024
Response from front desk on 17 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Georgia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is across the street from the mall. It was an ease parking and checking in. The room was newly renovated, so it felt ‘light and airy’. The room was clean.
Stayed 1 night in Mar 2024
Response from front desk on 11 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Soumaya

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Smells like piss everywhere. VERY limited towels and soaps and the phone didn’t work to call front desk , when trying to call , was hung up on each time.
Stayed 1 night in Mar 2024
Response from front desk on 11 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not enjoy your stay . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Love the service
Stayed 1 night in Mar 2024
Response from front desk on 8 Mar 2024
Thank you for taking the time to leave us a review. We look forward to seeing you again!

4/10 Poor

Lissette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not updated 2 stars at most. Bathroom was dirty and bed was uncomfortable. Staff came in to “clean room” bed was not made only towels were replaced. Guest service was not very helpful. Location convenient. Will not stay here again
Stayed 3 nights in Mar 2024
Response from front desk on 5 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that about your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Bernard, Frederick

Stayed 1 night in Mar 2024
Response from Hotel Management on 25 Mar 2024
Dear Bernard,Thank you for taking the time to share your feedback with us. We appreciate your honest review and are grateful for the opportunity to address your concerns.We're glad to hear that you enjoyed your overall experience with us. However, we also want to express our sincere apologies for any aspects of your visit that may not have met your expectations.We would love the opportunity to make things right and ensure that your next visit exceeds your expectations. If you would be willing to provide more details or suggestions on how we can improve, please feel free to reach out to us directly.Thank you once again for your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back and demonstrate our commitment to providing exceptional experiences for all our guests.

2/10 Terrible

KAREN

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I did not rent a nightclub but a room to have a nice night’s sleep, which did not happen, we drove the last leg of our trip over tired and exhausted. The karaoke went on until we complained at 1:40 am. The staff was rude in the morning when my husband and I complained. The breakfast was lukewarm. Eggs sausage? Not a great location. Road to the hotel was dark and in bad need of replacing. We are very disappointed and asked for a refund but the woman at the desk only said she was sorry and gave me the manager’s card. When I call on Monday, I am sure I will get the run around and no refund. Please do not list them on your site again. They are not in business to ensure a good night’s sleep and rest for their clientele. They would rather have a nightclub. I would like a refund.
Stayed 1 night in Mar 2024
Response from front desk on 5 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that about your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Elio, Miami

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Building, furniture, toilettries, commun areas all together need an urgen renovation
Stayed 1 night in Feb 2024
Response from front desk on 5 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that about your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Ivonne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean , friendly
Stayed 1 night in Feb 2024
Response from ramada front desk on 25 Feb 2024
Thanks for taking the time to leave us a review.

8/10 Good

Angelia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seeing a little wear and tear but clean.
Stayed 1 night in Feb 2024
Response from ramada front desk on 23 Feb 2024
Thank you for taking the time out of your day to leave us a review.

8/10 Good

Feng Yi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the area around property is spacious. I didn’t have to worry about parking, there was plenty n matter what time we came back to the hotel.
Stayed 2 nights in Feb 2024
Response from ramada front desk on 19 Feb 2024
Thanks for the taking out time to write a review. We are so glad you enjoyed your stay!