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Ahau Tulum

3.5 star property
Beachfront hotel with relaxing spa services

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Ahau Tulum

Sun deck
Exterior
Junior Suite Oceanfront Top level | Minibar, in-room safe, individually decorated, individually furnished
Living area
Junior Suite Garden view Beach level | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

8.6 out of 10

Excellent

Popular amenities

8.6 out of 10
Guests loved the amenities.
  • On private beach
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
The price is ฿8,111
฿9,922 total
includes taxes & fees
30 Sept - 1 Oct

Room options

Available filters for rooms
Showing 3 of 12 rooms

View all photos for Junior Suite Garden view Beach level

Junior Suite Garden view Beach level | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Garden view Beach level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Blackout curtains
Private bathroom
  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Oceanfront Top level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Renovated in 2021
Blackout curtains
Private bathroom
Rainfall showerhead
  • 3 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room

Signature Double Room | View from room

Signature Double Room

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Renovated in 2021
Blackout curtains
Private bathroom
  • 3 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Suite, 1 King Bed, Beach View, Oceanfront | In-room safe, blackout curtains, rollaway beds, free WiFi
Alaya Tulum
Spa
Pet-friendly
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (359)
The price is ฿3,853
฿4,771 total
includes taxes & fees
25 Sept - 26 Sept
Alaya Tulum

About the area

Map
Carr. Tulum a Boca Paila Km. 7.5, Tulum, QROO, 77760

What's nearby

  • Ven a la Luz Sculpture - 1 min walk
  • Tulum Beach - 1 min walk
  • Tulum National Park - 5 min drive
  • Tulum Mayan Ruins - 15 min drive
  • Playa Paraiso - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 104 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬4 min walk
  • ‪Checkpoint Ciao - ‬1 min walk
  • ‪Hartwood - ‬4 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬2 min walk
  • ‪Arca - ‬5 min walk

About this property

Ahau Tulum

Eco-certified hotel revitalised in 2021 and located near Ven a la Luz Sculpture
Located close to Tulum Beach, Ahau Tulum provides a beach bar, a terrace and an art gallery on-site. This hotel is a great place to bask in the sun with a private beach, beachfront dining and beach massages. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Yoga classes are offered at the health club; other things to do include windsurfing and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities, such as designer shops on-site and a garden.
Additional perks include:
  • An outdoor pool with sunloungers
  • Local cuisine breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A beach club on-site, access to a nearby health club and tour/ticket information
  • Water sports equipment, a porter/bellboy and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Furnished balconies or patios, wardrobes/cupboards and LED light bulbs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 9:30 PM at scheduled times and on request
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 11:00 AM for a fee: USD 25 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Ahau Beach Club
  • Ahau Restaurant
  • Raw Love

Things to do

  • Art gallery
  • Beach club
  • Bicycle rentals
  • Designer stores
  • Health club
  • Outdoor pool
  • Paddleboard
  • Surf lessons
  • Surfing/bodyboarding
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately USD 25 for adults and from USD 12 for children
  • Airport shuttle fee: USD 10000 per person (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ahau Tulum Hotel
Ahau Hotel
Ahau Tulum
Ahau
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Property
Ahau Property
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Hotel
Ahau Tulum Tulum
Ahau Tulum Hotel Tulum

Frequently asked questions

Does Ahau Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ahau Tulum?

As of 20 Sep 2024, prices found for a 1-night stay for 2 adults at Ahau Tulum on 30 Sep 2024 start from ฿8,110.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ahau Tulum pet-friendly?

Yes, dogs are allowed at this property.

What time is check-in at Ahau Tulum?

Check-in start time: 3:00 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Ahau Tulum?

Checkout is at noon.

Does Ahau Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-9:30 PM on request. A fee of USD 10000 per person applies.

Where is Ahau Tulum located?

Nestled on the beach, this Zona Hotelera hotel is just steps away from Ven a la Luz Sculpture and Tulum Beach. Sian Ka'an Biosphere Reserve and Tulum National Park are also within 3 mi (5 km).

Ahau Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 118 out of 197 reviews" "
Rating 8 - Good. 40 out of 197 reviews" "
Rating 6 - Okay. 15 out of 197 reviews" "
Rating 4 - Poor. 13 out of 197 reviews" "
Rating 2 - Terrible. 11 out of 197 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts ive stayed in. I would definitely return again in the future
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great, highly recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

Marcelle

Travelled with family
Liked: Property conditions & facilities
Great place to stay in Tulum if you want to be near Bagatelle and Ilios, Bombonniere, etc. Ahau is close enough to these places you can walk to, but far enough for you not to hear the loud music all night. Truly great!
Stayed 2 nights in Sep 2024

8/10 Good

zaida

Travelled with family and small children
The some staff is rude
Stayed 1 night in Aug 2024

10/10 Excellent

Xavier Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with partner
It’s a nice property but we never got room key message till after 430pm. Hotel is nice. Bed is comfortable. I would have given it 5/5 but if you want to sleep forget it, loud boom boom music till 3am. Even with plugs in you can hear it. Nearly checked out at 2am as I was going crazy. Did report it. Butt same thing next night. It’s a good Instagram place but shocking if you want sleep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and everything was wonderful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Junior and Leddy were especially awesome and helped us with everything and anything we needed.
Stayed 6 nights in Jul 2024

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here would deff stay here again
Stayed 5 nights in Jun 2024

2/10 Terrible

Yousma Devi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so disappointed about the service. Upon arrival the staff said do you want a welcome drink as he forgot to asked when we reached the office. There was no warmth at all! Air conditioning kept going off and had to keep msgning them to put it on! After cleaning our room there was no fresh towel given to us. On the 4th of july a hurricane was expected. We are pressured to check out at 11am then it came to 10 30 am when they check out was at 12! The staff was sitting in our patio and outside our door being so noisy and disrespectful. On the 3rd of july they said they will send a complimentary bottle of wine which never came for my Husband's birthday celebration. Worst is my card was charged without my consent as they were in a rush to leave! This is unacceptable! STAFF has to be trained to be more respectful and noisy! Food quality isn't Great! On the 3rd morning, staff was making so much noise on top of our villa cleaning up. Very disappointing!
Stayed 2 nights in Jul 2024

4/10 Poor

William

Disliked: Staff & service, amenities, property conditions & facilities
TERRIBLE STAFF, incompetent and misleading staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Fe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and middle of the everything
Stayed 4 nights in Apr 2024

6/10 Okay

Veronica

Travelled with partner
Liked: Staff & service
The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.
Stayed 5 nights in Jun 2024

10/10 Excellent

Analin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful looking at beach
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Stayed 2 nights in Jun 2024

10/10 Excellent

ROMMY

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, great service!
Stayed 3 nights in May 2024

8/10 Good

Kassidy

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe, the ocean view from our room. The staff was lovely Highly recommend
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
This property is beautiful, the views are breathtaking. We went for our honeymoon. We had our first night there though in a room where the AC stopped working. Along with it being too hot to fall asleep and the loud club music till 1:30am, This made for a terrible day to follow. The staff and manager were kind and accommodating when we had issues and did refund part of our stay and apologized. But our time was short there and we wished we had chose another place in Tulum. This is not a place for people who aren’t wanting to party all night or light sleepers.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the right blend of rustic and convenience. Great staff.
Stayed 6 nights in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

anuj

Stayed 1 night in Feb 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a beautiful beach view. The staff was extremely friendly and welcoming.
Stayed 1 night in Feb 2024