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Reviews of Royalty Suites

Royalty Suites
Eliezer Peri 13, Tel Aviv

Reviews

6.6
Rating 10 - Excellent. 28 out of 148 reviews" "
Rating 8 - Good. 53 out of 148 reviews" "
Rating 6 - Okay. 30 out of 148 reviews" "
Rating 4 - Poor. 12 out of 148 reviews" "
Rating 2 - Terrible. 25 out of 148 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, right on the beach. Clean room and reasonable price
Stayed 1 night in Dec 2019
Response from Monique | Royalty Suites Hotel Reception on 5 Jan 2020
Dear Guest, Thank you for taking the time to write us a great review, and we are truly happy to hear that you enjoyed our stay with us! Hoping we can host you again in the near future.

6/10 Okay

Raphael

Liked: Room comfort
Stayed 1 night in Dec 2019
Response from reception team on 2 Jan 2020
Dear guest Thank you for taking the time to share your experience during your recent stay at Royalty Hotel in Tel Aviv. We appreciate your wonderful review and we're happy to hear that you enjoyed your stay at our hotel. We will be happy to see you again in the near future. Best regards, Tania

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royalty Suits
Nice place to stay, recommend it.
Stayed 3 nights in Nov 2019
Response from reception team on 2 Jan 2020
Dear guest, Thank you for taking the time to share your experience during your recent stay at Royalty Hotel in Tel Aviv. We appreciate your wonderful review and we're happy to hear that you enjoyed your stay at our hotel. We will be happy to see you again in the near future. Best regards, Tania

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, entrance very dirty and balcony very dirty as well as the bathroom
Stayed 1 night in Nov 2019
Response from Chi | Hotel Receptionist on 26 Dec 2019
On behalf of all the staff at Royalty Suites Hotel, We are very sorry to hear that we could not meet your expectations. Although we never wish to have unsatisfied guests we greatly appreciate your feedback. We are very sorry to read that you were not pleased with our hotel. We will take your review into serious consideration and make improvements. Thank you for taking the time to write to us. Best regards, Royalty Suites

10/10 Excellent

Don, Akron Ohio

Business traveller
Liked: Cleanliness, amenities
Basic accommodations in great location. Not fancy
Stayed 4 nights in Nov 2019
Response from Chi | Hotel Receptionist on 26 Dec 2019
Dear Don, Thank you for taking the time to share your experience during your recent stay at Royalty Suites Hotel in Tel Aviv. We appreciate your wonderful review and we're happy to hear that you enjoyed your stay at our hotel. We will be happy to see you again in the near future. Best regards, Royalty Suites

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Chi | Hotel Receptionist on 26 Dec 2019
Thank you for taking the time to share your experience during your recent stay at Royalty Suites Hotel in Tel Aviv. We appreciate your wonderful review and we're happy to hear that you enjoyed your stay at our hotel. We will be happy to see you again in the near future. Best regards, Royalty Suites

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Chi | Hotel Receptionist on 26 Dec 2019
Thank you for taking the time to share your experience during your recent stay at Royalty Suites Hotel in Tel Aviv. We appreciate your wonderful review and we're happy to hear that you enjoyed your stay at our hotel. We will be happy to see you again in the near future. Best regards, Royalty Suites

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Our first first visit to Israel
Hotel does not have the most Appealing view. The white male receptionist was excellent he was great! outside window would not lock and we could hear all the traffic passing by but was secured with burglar bars.. Our children complain about the small beds that were too hard. there was dead roach in our restroom other than that the rooms were clean. we loved the big pillows. the coffee machine was constantly inopperable at the front desk :-( Hotel was in great location Centralized to most locations and beach. Overall, this stay is excellent when compared to the price. Room was very affordable compared to most hotels within the same area.
Stayed 1 night in Aug 2019
Response from reception team on 2 Jan 2020
Dear guest, We would like to thank you for choosing to stay with us at Baywatch/Royalty. We are happy to hear you were pleased with our location. However, we are very sorry to hear we didn't meet your expectations regarding the accomodations.We consider your review as a serious matter and will take the necessary steps to make improvements. We appreciate that you took the time to leave us a review and we will seek to implement a solution to the issue you encountered as soon as we can. We hope that you will consider staying with us again in the future. Best regards, Tania

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2019
Response from reception team on 2 Jan 2020
Dear guest, Thank you for taking the time to share your experience during your recent stay at Royalty Hotel in Tel Aviv. We appreciate your wonderful review and we're happy to hear that you enjoyed your stay at our hotel. We will be happy to see you again in the near future. Best regards, Tania

8/10 Good

Verified traveller

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Great location. Stairs might cause issues if you have a lot of luggage
Stayed 1 night in Jun 2019
Response from royaltysuites on 7 Jun 2019
Thank you for your message and thank you for staying with us. We are glad you enjoyed your stay. We understand the stairs might cause issues when our guests have a lot of luggages, that's why we encourage them to contact us at their arrival! Your satisfaction is our priority ! Next time do not hesitate to contact us for any needs. Best regards The Royalty Suites team !

8/10 Good

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
We stayed two nights. Great location close to most famous beaches, nice room and facilities. Thank you
Stayed 2 nights in May 2019
Response from theroyaltysuites on 7 Jun 2019
DearAndres, Thank you for your message and thank you for staying with us! We are more than happy to know you enjoyed your stay. Your satisfaction and comfort is our priority ! Hoping to see you again soon, Best regards, The Royalty Suites

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean rooms and really comfy beds and bedding.
Stayed 16 nights in May 2019
Response from Tania, reception desk on 30 Jun 2019
Dear guest, Thank you for your message and thank you for staying with us! We are more than happy to know you enjoyed your stay. Your satisfaction and comfort is our priority ! Hoping to see you again soon, Best regards, The Royalty Suites

8/10 Good

Ashling

Liked: Cleanliness, staff & service, room comfort
Really great value for an amazing view
I was on a business trip and as it was Eurovision week this was one of the cheaper places to stay however it was on a great location and I had a terrace and sea view which was just amazing! The only downside was it felt like more of a holiday apartment and I had neighbours next to me who were on a party holiday (great for them) but as I needed a hood night sleep it wasn’t too great for me but overall very satisfied.
Stayed 2 nights in May 2019
Response from Tania on 30 Jun 2019
Dear guest, Thank you for your message and thank you for staying with us! We are more than happy to know you enjoyed your stay. Your satisfaction and comfort is our priority ! Hoping to see you again soon, Best regards, The Royalty Suites-BAYWATCH HOTEL

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great staff
Had an issue in the beginning but was resolved immediately, great friendly staff and location is great for the beach and also lots of cafes etc around.
Stayed 3 nights in Mar 2019
Response from reception team on 2 Jan 2020
Dear guest, Thank you for taking the time to share your experience during your recent stay at Royalty Hotel in Tel Aviv. We appreciate your wonderful review and we're happy to hear that you enjoyed your stay at our hotel. We will be happy to see you again in the near future. Best regards, Tania

8/10 Good

Verified traveller

Liked: Staff & service
Check in open 24hr and they left me check out late. Overall good experience at solid price. Room could have been a little cleaner and you could hear the cars from the street a little bit but overall spacious, comfortable bed, and reliable wifi. I would stay here again.
Stayed 1 night in Mar 2019
Response from reception team on 2 Jan 2020
Dear guest, Thank you for taking the time to share your experience during your recent stay at Royalty Hotel in Tel Aviv. We appreciate your wonderful review and we're happy to hear that you enjoyed your stay at our hotel. We will be happy to see you again in the near future. Best regards, Tania

6/10 Okay

Doru

Liked: Cleanliness
Disliked: Property conditions & facilities
Place is strage located, under/near a highway, entrance is ugly. The room is OK, but pseudo-balcony is in fact a passing area.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay.. Owners couldn't have been more obliging and helpful .. Will definitely come again
Stayed 1 night in Feb 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tel Aviv
Can’t beat the location and price.
Stayed 1 night in Jan 2019
Response from Roylty TLV on 6 Feb 2019
thanks

8/10 Good

Samantha

Good location, not too difficult to find. It was clean and bed was comfy. Staff are friendly but sometimes hard to find. On check out there was no one about. It’s a good place for a couple of nights, not a long stay. There were things broken in the room, light in the bathroom, not all bulbs working in the whole room, parts of the shower.
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Have nothing to offer, not so clean eather, i do not recomend it
Stayed 5 nights in Nov 2018

4/10 Poor

Alp

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Helpful staff. Location is a bit tricky to find hidden between floors but very close to beach. Not a good fit if you're traveling for business.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Super location for the beach and nightlife.wonderfully friendly staff.
Stayed 4 nights in Oct 2018

10/10 Excellent

Sidney

Great little hidden gem boutia
I arrived in Tel Aviv the night before a planned tour and needed a single night. I found this hotel a complete surprise. Clean, great location and friendly staff. Definitely a hidden gem.
Stayed 1 night in Aug 2018
Response from alex on 26 Sep 2018
Thank You Sidney, Hope to See you Soon

2/10 Terrible

Mitch, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible. Do not stay here.
This place is one of those shocking places you hear about. Very dirty, disorganized, and not unpleasant. I would not recommend this to anyone even though the location is quite good (close to the beach but still located under an overpass).
Stayed 1 night in Jun 2018

6/10 Okay

Gheorghe

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2018

4/10 Poor

Yair

Disliked: Staff & service, room comfort
we come for romantic evening. the hotel locate in god area but it isn't so clean and comfortable. not so clean and smell bad

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Close to beach
Room was clean spacious and comfortable. Bathroom clean. Towels and bathroom accessories provided.
Stayed 2 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the accsess to the hotel was very dirty & unsafe
we had a very bad odor coming from the bathroom & the hallway, the carpet in the hallway was very dirty & ripped , the public had acsses to our balcony behind the door & people were siting in our porch , at late night hours people were yelling behind our room from outside, , , sometimes was No one at the front desk,
Stayed 11 nights in Nov 2017

8/10 Good

Aaron, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The second floor entrance is the only downfall. I had to carry bags up a flight of stairs because there is no lift.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good enough rooms for the price
This is hard to find even many taxi drivers dont know location. Its tucked into a parking facility between two very expensive hotels. But the staff is good its clean and you have almost private patio overlooking the sea
Stayed 6 nights in Sep 2017

2/10 Terrible

ginny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
do not stay here
very bad all around. not worth a penny
Stayed 2 nights in Jul 2017

2/10 Terrible

Pablo, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
This listing is complete misleading. The room we got has NOTHING to do with the pictures, it was a totally improvised room located outside the actual residence, on a parking garage of a STRIP CLUB. Our door got URINATED daily and after complaining, the girl on the front desk did nothing. I checked in at 4AM so had no choice to leave. I would never stay here again, but if I have to I would pay no more than $25/night. You might get lucky and get one of the actual rooms, and they looked fine, but if you get mine you better bring earplugs, disinfectant and tolerance for the feeling of being screwed. Bad for Expedia allowing this on their website. Pictures below.
Stayed 3 nights in Jun 2017

6/10 Okay

Steve

Liked: Staff & service
Disliked: Property conditions & facilities
Great Beach Location
Hotel is right on the Tel Aviv Beach promenade. Needs a major renovation. OK if one just needs a place to sleep.
Stayed 2 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Terrible experience, staff not friendly at all and room is not what we expected

2/10 Terrible

Elvi, london

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away!
Awful hotel under the bridge! Not clean, smells of dirty linen. Stay away!

6/10 Okay

Vasilis

Liked: Room comfort
Best price for this location
Great access to the beach

2/10 Terrible

Zella, New Orleans & Houston USA

Disliked: Staff & service, property conditions & facilities, room comfort
Amerian's not welcomed!
Once the owner of the hotel saw my passport he made a statement that Amercian's are problems. I was more than willing to move to another hotel, however, he was more than willing to take my money. The next day I checked out and moved to the hotel next door. The room did not have a direct view of the beach as stated, and the tub and bathroom sink were in the main room with very little privacy. The beach for swimming is approximately two city blocks of walking to reach the beach where you can go swimming.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, got a complimentary upgrade :)
Great staff, great rooms! Amazing location. The location is perfect and the value of the room is a must. I reccomend it highly.

2/10 Terrible

Sirilak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel!

8/10 Good

Lionel, Reading , England

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Comfort with a view
Entrance to hotel hard to find on foot 2 days Great beach Walked to Jaffa, interesting walking tour

6/10 Okay

Verified traveller

ok for a night
too short stay just couple hours to rate it properly

6/10 Okay

Jacob, Santa Monica

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good but strange
Good value for the location. It's close to all the big hotels on the beach but it's a strange setup. I got a room with an ocean view but I wouldn't spend the extra money because you are in a strange location and you can't really see the ocean since it's blocked by a pool and bars on your windows. Overall its a good value for the location but it's strange.

8/10 Good

Josh, Jerusalem

Liked: Cleanliness, property conditions & facilities, room comfort
Great value
Stay was great for the price they had great service but there WiFi sucked
Response from Royalty suites Hotel on 13 Feb 2016
We were very pleased to welcome you at the hotel and glad that you enjoyed it. sorry for the wifi problem . its ok now ,there was a local problem. we will be happy to host you again

8/10 Good

cristian, bussolengo

Liked: Cleanliness, property conditions & facilities, room comfort
Tel Aviv for everyone
The hotel is in front of the beach and the renovated rooms are really nice
Response from Royalty suites Hotel on 12 Sep 2015
We appreciate your review..and hope to see in the future as our guests.. Best regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
The rooms are not as advertised. They are dark, have almost no windows, and have an awful smell. Overall the building is depressing. The hotel staff is unprofessional. (Unfortunately, it is hard to add more details with this system.)
Response from Alex on 20 Dec 2015
we appriciate your review

6/10 Okay

Verified traveller

Liked: Room comfort
Nice hotel close to the beach shady entrance
Once that we got pass the shady entrance, on a mezzanine by the marina hotel, we were please with the room and the hotel over all.
Response from royalty suites on 30 Jun 2015
We appreciate your review and very happy you were pleased from your room. we want to let you know that we are working to renew the entrance, but it takes time cause it is not our private area and it is very hard to make things changed. Hope to see you one of our future guests..

2/10 Terrible

Mina, Sofia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID THIS HOTEL AT ANY COST!
Surprised NOT TO RECEIVE a conformation and arrived at the hotel around 11 am and told,that it is too early to check in and that we should come after 3:pm!My wife asked if she can at least see the room and the answer was "You cannot see the room! You have seen the photos on the booking site"! So, we were asked to leave. IMMEDIATELY, after about ONE MINUTE we were charged 100% of the money by the hotel! Without a reservation, without checking in, without seeing our IDs! Got back demanding explanation and were arrogantly told, that this is their policy?! My wife got upset and asked for a refund and agreed to pay any form of cancellation but was denied with "It is too late". My wife started crying and the argument continued to the level that we were DENIED STAY at the hotel and told to LEAVE immediately and NEVER COME AGAIN! The Receptionist called someone and said, that she will consider us as a "NO SHOW" in order to keep our money! We had nothing else to do but call the POLICE (which I regret I didn't do) and were forced to leave the hotel with my wife having a very severe nervous breakdown! We called the booking customer care phone number TWICE for help and both times were put on hold for over 20 minutes, resulting in heavy roaming charges and never got ANYTHING back as a call or e-mail. Oops, we actually did got FINALLY a conformation at 1:43 pm.. after we were KICKED out from the hotel! They wanted to COVER themselves! We left in horror and found a new hotel.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
rooms are not good as shown in picture. very noisy rooms (close to high way). spend a little more dollares and enjoy your stay
Response from royaltysuites@gmail.com on 27 Jul 2015
We appreciate you comment and after we read it we have checked our pictures and we are glad to write you that all pictures are matched to the reality..perhaps there was misunderstanding with your booking. hope we find you well and wish you all best