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Reviews of Silks Place Tainan

4.5 out of 5
Silks Place Tainan
No 1 Heyi Rd, West Central Dist, Tainan

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 1001 reviews" "
Rating 8 - Good. 203 out of 1001 reviews" "
Rating 6 - Okay. 34 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a lot of small details that truly impressed me. I like its traditional decorations all over the hotel, which are true representation of the Taiwanese culture and atmosphere in Tainan. This is probably one of the most memorable hotels I ever stayed.
Stayed 2 nights in May 2024
Response from - Marketing and Communications Manager on 15 May 2024
Thank you for choosing Silks Place Tainan during your recent trip and providing us with valuable feedback about your stay. Reviews like these will keep our staff motivated to continue working hard and to make improvements where they are needed. We hope that your visit left you well rested and well taken care of, and we look forward to your return.

8/10 Good

Chao, Costa Mesa

Liked: Cleanliness, staff & service, amenities
Hallway on second floor is too dim with lack of lighting and carpet smell musty. Same as our floor on 14th floor. I would recommend change it to tiles in order to avoid the musty smell.
Stayed 2 nights in Apr 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 19 Apr 2024
Thank you for choosing Silks Place Tainan during your recent trip and providing us with valuable feedback about your stay.Your comments are being passed on to the relevant departments so that we can better understand what the issue was, and then ensure that it is promptly corrected.Once again, thank you. We look forward to welcoming you back on future visits!

10/10 Excellent

Chich

Stayed 2 nights in Apr 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 8 May 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Barry

Stayed 4 nights in Apr 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 8 May 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to all eating place.
Stayed 1 night in Mar 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 27 Mar 2024
Thank you so much for your generous compliments and your kind review!We hope that your visit left you well rested and well taken care of, and we look forward to your return.

4/10 Poor

Paul

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 25 Mar 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Fushing

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 15 Mar 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Hedy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 13 Mar 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room for my brother and mother to stay in while we were in Taiwan. They thoroughly enjoyed their stay. The room was spacious, clean and very relaxing, plus the location was convenient. Overall another enjoyable stay at Silk Place Tainan. This is why we keep coming back to stay in your hotel. Thank you again!
Stayed 2 nights in Mar 2024
Response from - Marketing and Communications Manager on 10 Mar 2024
Thank you for choosing Silks Place Tainan during your recent trip and providing us with valuable feedback about your stay. Reviews like these will keep our staff motivated to continue working hard and to make improvements where they are needed. Thank you again, and we hope that we will have another opportunity to be your hotel of choice when visiting Tainan.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th or 5th stay at Silk place Tainan, and the service here is beyond excellent. Thank you again.
Stayed 3 nights in Mar 2024
Response from - Marketing and Communications Manager on 5 Mar 2024
Thank you so much for your generous compliments and your kind review! Reviews like these will keep our staff motivated to continue working hard and to make improvements where they are needed. Once again, we are sincerely grateful, and we hope that you will honor us by continuing to make Silks Place your hotel of choice here in Tainan.

10/10 Excellent

YUEH FENG

Stayed 2 nights in Feb 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 1 Mar 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Ye-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel service was excellent. Staff is English friendly and very helpful.
Stayed 1 night in Feb 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 21 Feb 2024
Thank you for choosing Silks Place Tainan during your recent trip and providing us with valuable feedback about your stay. We are pleased to hear that you had a wonderful stay with us and enjoyed all of the amenities that we have to offer. We wish you safe travels and hope to have the opportunity to welcome you back to Tainan soon!

8/10 Good

Chun Chia

Stayed 1 night in Feb 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 21 Feb 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

8/10 Good

LI-CHUN

Stayed 1 night in Feb 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 21 Feb 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

8/10 Good

Wei Ming

Stayed 2 nights in Feb 2024

10/10 Excellent

Chia wei

Stayed 1 night in Feb 2024

10/10 Excellent

YI HSIEN

Stayed 1 night in Feb 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 15 Feb 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

YI-SHUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新年入住三晚
房間整潔乾淨、隔音好、房間大、地點新光三越旁好逛好買好吃、停車位子多
Stayed 3 nights in Feb 2024

10/10 Excellent

Bei Chuan

Stayed 3 nights in Feb 2024

8/10 Good

Jun Fui

Stayed 2 nights in Feb 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 6 Feb 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

8/10 Good

Li jung

Stayed 1 night in Jan 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 2 Feb 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

FANG CHING

Stayed 1 night in Jan 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 1 Feb 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

6/10 Okay

adam

Stayed 2 nights in Jan 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 21 Mar 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

8/10 Good

Gibson

Stayed 1 night in Jan 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 1 Feb 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

KENJI

Stayed 2 nights in Jan 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 10 Jan 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Brian

Stayed 2 nights in Jan 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 1 Feb 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

SENG LAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 10 Jan 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

8/10 Good

Paul

Stayed 3 nights in Jan 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 1 Feb 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Pei Yi

Stayed 2 nights in Jan 2024
Response from - Marketing and Communications Manager 行銷公關部經理 on 1 Feb 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

CHAN

Stayed 1 night in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 3 Jan 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

LUNG CHUAN

Stayed 1 night in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 3 Jan 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

2/10 Terrible

chin wah

Stayed 1 night in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 3 Jan 2024
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

6/10 Okay

Wan Min

Stayed 2 nights in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 29 Dec 2023
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Jie sin

Stayed 2 nights in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 28 Dec 2023
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 27 Dec 2023
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

SAKURAI

Stayed 2 nights in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 27 Dec 2023
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Fang-Ling

Stayed 2 nights in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 27 Dec 2023
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Kuan Long

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 22 Dec 2023
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Shing-Chi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 21 Dec 2023
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Yi Chen

Stayed 1 night in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 20 Dec 2023
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

heng wei

Stayed 1 night in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 20 Dec 2023
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

jui ying

Stayed 2 nights in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 20 Dec 2023
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 13 Dec 2023
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

8/10 Good

Chienchun

Stayed 1 night in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 13 Dec 2023
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Yumiko

Stayed 2 nights in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 13 Dec 2023
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Chia Wei

Stayed 3 nights in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 13 Dec 2023
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

8/10 Good

FangRu

Stayed 1 night in Dec 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 7 Dec 2023
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！

10/10 Excellent

Yock Suan

Liked: Cleanliness, staff & service, property conditions & facilities
We booked the Junior Family Queen room for family of four and it was big, clean and comfortable. It is relatively easy to get to the tourist attractions and dining places (by foot and uber) from the hotel.
Stayed 3 nights in Nov 2023
Response from - Marketing and Communications Manager on 30 Nov 2023
We are humbled that you chose Silks Place as your home in Tainan and happy that your visit was a pleasant one. It is a true delight to hear that you enjoyed all that the hotel has to offer, including the room, breakfast, amenities, and, most importantly, the service from our dedicated team. Once again, thank you. We look forward to welcoming you back on future visits!

10/10 Excellent

Weiting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from - Marketing and Communications Manager 行銷公關部經理 on 20 Dec 2023
Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋，更衷心期盼您的再次蒞臨，謝謝！