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"Very very enjoy this place - the family suite room we had was excellent and it felt like we were living in a palace. The staff was good helping us get cars and being attentive whenever we came to the lobby but they didn’t tell us about some of the perks like the night cruise and hanfu clothing which was a shame. We found out when we were checking out and walked past a sign."

"We got there around noon time， the staff was very friendly and found a room and let us check in. The room is clean and quiet。 There is a bus stop just outside the hotel， we used it to take buses to some famouse tourist destinations。And subway is only close to。"

"Clean and modern hotel, we stayed in one with a garden and that was a lovely addition. The reception staff were also especially helpful, want to give them a big thanks :) "

"Good location. Grand room, big bed and big desk for me to work on my laptop. Excellent service from front office, 承恩 made me felt most welcome right from the start at check-in counter. "

"Nice hotel with nice service "

"I arrived very early in the am 8:30, they offered me to check in right away after my long journey. Staffs were very professional and friendly, Penny and Rosemary helped me the most for everything I asked. Beautiful property with be best view "

"excellent location next to Suzhou center"

"A wonderful place clean rooms and friendly staff."

"Thank you! It’s my second time staying here and I really appreciate your service and comfort! See you again !"