Lobby
Check availability

Reviews of Pensión Kursaal

2 out of 5
Pensión Kursaal
c/ Peña y Goñi n2 - 1, San Sebastián, Gipuzkoa

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 114 reviews" "
Rating 8 - Good. 34 out of 114 reviews" "
Rating 6 - Okay. 9 out of 114 reviews" "
Rating 4 - Poor. 2 out of 114 reviews" "
Rating 2 - Terrible. 1 out of 114 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the bridge to old town and local area very good. Hotel and room great.
Stayed 4 nights in May 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

NANETTE, Columbia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very comfortable rooms. It is in old building but very modern rooms. Will stay there again anytime I am in San Sebastián. Thanks you.
Stayed 2 nights in Apr 2024

2/10 Terrible

Steven

Stayed 1 night in Sep 2023

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with super location
Very nice rooms, comfortable and great location
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful room.
Stayed 3 nights in May 2023

8/10 Good

Hector

Stayed 4 nights in Oct 2022

8/10 Good

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location ~10 min walk to Old Town. There is an elevator from ground floor to reception (1st floor). Reception staff very friendly and helpful. There is a kettle and coffee machine at reception. Unfortunately I had the room next to reception, and being a light sleeper, did wake up when reception opened. Instead of curtains, they have metal shutters (don't hesitate to ask reception how to open/close shutters). Room was spacious and clean. I would stay here again.
Stayed 3 nights in Aug 2022

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, central to old town
Stayed 1 night in Jul 2022

8/10 Good

Irvin, Ottawa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
location in old city near conference centre is perfect. WIFI was not reliable
Stayed 3 nights in Jun 2022

10/10 Excellent

Fouad

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pensión was a perfect stay we will definitely will be staying at location again .
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this Hotel. It was by lots of good places to eat, a great gelato place, and its as close to the beat! The room was clean and tidy when I got back every day. The staff was very friendly, every single one I talked to knew knew English which made my stay much better. They were very helpful with everything!
Stayed 2 nights in Oct 2019

10/10 Excellent

HIROAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. We thoroughly enjoyed our stay and would recommend this hotel to others.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean space that is in an ideal location!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
The location of the pension is very good, close to the beach and the city centre. If you’re driving the hotel has an excellent setup with large parking garage across the street - for €15/day, which is added to your hotel bill, you get in and out privileges at the garage. This is a pension, not a hotel so please note that reception is only open till 9:30. Speaking of reception, the staff is amazing!! When I asked if I could have a small container of milk for my fridge, Martha at the desk offered to give me a kettle and brought a tray with various teas to my room. Martha is truly a gem! In addition, the pension offers services like parasols, beach mats and beach towels on loan; with no deposit required! Rooms are typical size for a European city, cleanliness is good and a good sized wardrobe. Electric rolling shutters are great to block out noise and provide blackout for sleeping. Pension Kursál is a true gem in beautiful San Sebastián.
Stayed 4 nights in Jul 2019

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a great spot!
Marta was incredible!!! Great spot close to both beaches and pintxos. Room was very clean and comfortable.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness
This property is all about location. The room facilities were freshly renovated. Organization of the shower and toilet could have been better, but still very nice. Liked the free coffe pod machine availability. Staff were super friendly and helpful.
Stayed 10 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and entryway. Clean, simple rooms. Nice balconies and view.
Stayed 3 nights in Jul 2019

6/10 Okay

Eh.....

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are clean and nice. Staff excellent however the most important part the bed was awful worn out cheap foam mattress and my back still hurts. Also two twin beds together to make a queen. For that price at least a decent bed would be in order. And the air conditioning unit blows right on the bed. No good
Stayed 3 nights in Jun 2019

10/10 Excellent

CONCEPCION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff.
The receptionists were very friendly and accommodating. There was a problem with the sink and a repair man was sent immediately.
Stayed 3 nights in Jun 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Restaurants in the Area
The property is in a location we liked because it is a residential area, and the restaurants are very good filled up with local residents. The only thing we did not like is the lack of a parking close by. The parking was far from the hotel, very far and it was hard to get back and forth from the hotel to the parking.
Stayed 1 night in May 2019

10/10 Excellent

DESIREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Location
Everything about staying at Pensión Kursaal was wonderful. First, the location is PERFECT! Amazing restaurant a couple doors down and everything is within perfect walking distance. The room was small, as expected for Europe, but it has vaulted ceilings which make it feel bigger. We enjoyed the little balcony. The complimentary espresso machine was a nice touch. The staff was extremely friendly and helpful. We would stay here again and again : )
Stayed 3 nights in May 2019

10/10 Excellent

jocelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, by :-( elevator , no pkng.
It does have elevator, but after 6-8 steps... with heavy suitcases, it was not easy. Also, parking was public and far Away. Otherwise. For one night, it was okay.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for stay in San Sebastián
Great location; clean; small but well equipped room; friendly helpful staff Minor downsides: extra charge for checking after 10 pm; water temperature in shower varied a bit from moment to moment . I would definitely stay here again.
Stayed 3 nights in Apr 2019
Response from . on 22 Apr 2019
Thank you very much for your comments. We take note of the downsides and will try to improve it. We hope to see you again. Kind Regards,

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend in SAN Sebastián
The only problem with this hotel was the noise from the street despite the double glazing and the wooden shutter.
Stayed 2 nights in Apr 2019

10/10 Excellent

Marni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy option in San Sebastian A1
Excellent Service, very good location, walking distance to ta[as and Bars
Stayed 1 night in Dec 2018

8/10 Good

Janet, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Amenities like coffee machine in the lobby was good when it was there but one of the days of our stay it was not! Location was noisy - out on the street and in the hotel.
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top pick
Excellent Pensión in a great location. Very clean and modern with very friendly and helpful staff.
Stayed 3 nights in Aug 2018

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Jorge, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing small hotel
When location, convenience and great service collide plus an incredible price, this is something not easy to find in San Sebastián. We will be back.
Stayed 2 nights in Jun 2018

8/10 Good

Lee, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
A really nice Pension, the staff were so friendly and helpful very clean, nice comfortable room. Coffee in reception is freely available. Good location from the old town everything was in walking distance. Has some nice places to eat and drink in the nearby streets.
Stayed 3 nights in Jun 2018

10/10 Excellent

theevillanuevas, bay are ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel!
For the money, this hotel was the best hotel we stayed in on our trip to Europe. The front desk service was not available 24 hours but they do contact you to let you know this. San Sebastián/Donastia is a small city and the hotel is right in the middle of it all in this charming city. THe hotel had a historical vibe upon entering then turned modern when you walked into your room. It was a very quiete hotel that was extremely comfortable and homey. Front desk was very helpful and nice. Great hotel for the buck!
Stayed 3 nights in Jun 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Great location great staff. Thanks!
Stayed 3 nights in May 2018

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels more like a 3 star than a 2 star property
This clean, convenient and very reasonably priced pension was perfect for our stay in San Sebastian. Close to parking (which you get at a reduced rate through the hotel), easy to walk to the surfer beach, and some great tapas bars on the same street. The property is across the bridge from San Sebastian in the Gros section. Seemed very young and trendy. Warm, friendly, English speaking staff. Room was clean and pretty big. We had a problem keeping the a/c unit working in our room, but other than that, it was a great stay.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Very helpful staff. Room was small, but very clean. All of our needs were satisfied.
Stayed 1 night in May 2018

6/10 Okay

Juana

Liked: Cleanliness
The location is perfect, and the room is clean but extremely small. Close to everything.
Stayed 2 nights in May 2018

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
return visit
Nice clean and friendly. Second stay this year - glad to return.
Stayed 2 nights in Nov 2017
Response from reception on 5 Jan 2018
Thank you very much. We will be glad to see you again. All the best

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comforable room, nice staff, at the beach
Room is nice, comfortable, and clean. Neighborhood is great with restaurants, etc. At the beach. Very nice, attentive staff.
Stayed 5 nights in Oct 2017

8/10 Good

Pablo A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May use a Big sign with name of Hotel.
Stayed 3 nights in Oct 2017

6/10 Okay

Bríd, Dublin, Ireland

Liked: Cleanliness, staff & service
Ok hotel in excellent location in Gros. Expensive
Hotel conveniently located opposite Convention Centre and Zurriola Beach. The immediate area is buzzing with great Pintzos Bars and restaurants and is a short walk to the Old Town.
Stayed 5 nights in Sep 2017

8/10 Good

Danielle

Liked: Staff & service, property conditions & facilities
Easy to sleep in, just wish it wasn't 2 twins
Pros - intense light blocking shades, helpful front desk (though it is worth noting that is not 24 hours), easily walkable to good food Cons - we had two twins that were pushed together but no attempt was otherwise made to make it like one bed; our sheets (which were never washed/changed) were twin size and tucked in separately and tightly down the middle. The room couldn't be set up as two twins (Even with the beds pushed together I almost twisted an ankle, since there is a step down right at the bottom corner of the bed for the terrace door to open) so it seems like something they should fix and would make the room much more comfortable. Note this is not a standard hotel. It's all one one floor of a building with a small reception area. Walls may have been a little thin, but we still slept in every day thanks to those shades so noise didn't seem to be a problem. Rooms are right but comfortable.
Stayed 3 nights in Sep 2017

10/10 Excellent

Liam, Auckland NZ

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel close to the beach
Ok hotel close to the better of the two beaches in San Sebastian. In addition to this the area surrounding the hotel is abound with great eateries and boutique shops. The staff members were great and helped with printing of train tickets etc. The room is a bit small for the price that you pay but overall a good hotel.
Stayed 3 nights in Aug 2017

10/10 Excellent

theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Middle of it all
Good location
Stayed 1 night in Aug 2017