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Reviews of Naiyang Park Resort

4 out of 5
Naiyang Park Resort
34/5 Moo 1, Tambon Sakoo, Amphur Thalang, Sa Khu, Phuket

Reviews

8.8

Excellent

Rating 10 - Excellent. 202 out of 349 reviews" "
Rating 8 - Good. 104 out of 349 reviews" "
Rating 6 - Okay. 29 out of 349 reviews" "
Rating 4 - Poor. 8 out of 349 reviews" "
Rating 2 - Terrible. 6 out of 349 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó por estar rodeado de área verde, en frente de la playa, el personal muy amable. Mi estadía fue muy placentera y las habitaciones muy cómodas y limpias.
Stayed 2 nights in May 2024
Response from Leila on 23 May 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that. Hope to see you soon. Best regards, Leila L.

10/10 Excellent

Landa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a quiet and safe place right across from the beach to unwind before leaving Phuket , this is it . Very green and staffs are super friendly .
Stayed 4 nights in May 2024
Response from Leila on 23 May 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that. Hope to see you soon. Best regards, Leila L.

10/10 Excellent

Mike

Liked: Staff & service, property conditions & facilities
This is the second time staying at this resort. The rooms are very large, comfortable, quiet and set among nice landscaping and property. Right across from the beach, and on-site restaurant. I definitely will come back again.
Stayed 1 night in Apr 2024
Response from Leila on 23 Apr 2024
Thank you for leaving a review. We’re so glad you were able to visit us at Naiyangpark resort and Spa. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property has been upgraded very well. It still needs areas of improvement such as the decking but its a beautiful hotel. Outside the hotel contains far too much rubbish and wouldnt take much to make ngaiyang a much prettier area. The rubbish near the road to town is shocking and brings down the rating, its just a depressing walk to nearby shops.
Stayed 14 nights in Apr 2024
Response from Leila on 3 May 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that. Hope to see you soon. Best regards, Leila L.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the beach and airport. Aircon didn’t work well though. Good airport shuttle. Good value.
Stayed 1 night in Apr 2024
Response from Leila on 23 Apr 2024
Thank you so much for sharing your great experience with us. We pride ourselves on Naiyangpark Resort and delivering a fantastic customer experience. Thank you for choosing our resort,

10/10 Excellent

Joni

Stayed 3 nights in Apr 2024
Response from Leila on 3 May 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that. Hope to see you soon. Best regards, Leila L.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Very large and comfortable rooms with excellent staff. It has breakfast buffet and restaurant on site. Really nice pool area, wonderful property and gardens.
Stayed 2 nights in Apr 2024
Response from Leila on 9 Apr 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that. Hope to see you soon. Best Regards,\ Leila L.

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet and peaceful
Stayed 3 nights in Mar 2024
Response from leila on 3 Apr 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that. Hope to see you soon. Best Regards, Leila L.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in Mar 2024
Response from leila on 23 Mar 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that. Hope to see you soon. Best Regards, Leila L.

6/10 Okay

Vilma

Travelled with family
Liked: Cleanliness, staff & service
While in the spa having a massage, there’s blaring music just outside that began midway through my massage, also on my last day there’s no water in the resort. I came from long day of island hoping and desperately needed a shower, but no water. I made do with bottle to wash all the bare necessities.
Stayed 5 nights in Feb 2024
Response from Leila on 9 Apr 2024
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience. Best Regards, Leila

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
was on my own and felt very safe
Stayed 1 night in Feb 2024
Response from Leila on 22 Feb 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best Regards, Leila

10/10 Excellent

Isabel

Stayed 1 night in Jan 2024
Response from leila on 23 Mar 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that. Hope to see you soon. Best Regards, Leila L.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely and staff very helpful.
Stayed 1 night in Feb 2024
Response from leila on 17 Feb 2024
Dear Robert,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Best Regards,Leila L.

10/10 Excellent

Robert W Von

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious room and the property was very tropical and peaceful.
Stayed 3 nights in Jan 2024
Response from leila on 30 Jan 2024
Dear Robert,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2024
Response from leila on 15 Jan 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. looking forward to having you again as a guest in our hotel. Best Regards, Leila L.

10/10 Excellent

Kevin, Monument

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Phuket airport yet has a secluded resort feel. Steps to the beach. Great restaurant selection and market within walking distance. They provide a convenient shuttle to the airport too.
Stayed 2 nights in Jan 2024
Response from leila on 15 Jan 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. looking forward to having you again as a guest in our hotel. Best Regards, Leila L.

2/10 Terrible

Vaishali

Travelled with partner
Liked: Property conditions & facilities
The staff were extremely rude and abrupt. On leaving they summoned us like criminals about slippers that were never present in the room. I was most disappointed with the treatment and let it be know how upset they made us feel. Never I. My life have I been accused of stealing let alone a pair of hotel slippers which are reused no less!
Stayed 2 nights in Jan 2024

10/10 Excellent

Anna

Stayed 6 nights in Dec 2023
Response from leila on 8 Jan 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 Terrible

Conor

Stayed 3 nights in Nov 2023

10/10 Excellent

Kiran

Stayed 3 nights in Nov 2023
Response from leila on 15 Jan 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. looking forward to having you again as a guest in our hotel. Best Regards, Leila L.

10/10 Excellent

Victoria

Stayed 1 night in Nov 2023
Response from Leila on 24 Nov 2023
Thank you for sharing a review of your recent experience. Our team here at Naiyangpark Resort and Spa is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best Regards,Leila L.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Leila on 7 Nov 2023
Dear a Valued Guest, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Naiyangpark Resort. We hope you’ll visit us again soon. Best Regards,Leila

10/10 Excellent

Brenda

Stayed 1 night in Nov 2023
Response from Leila on 5 Nov 2023
Thank you so much for sharing your great experience with us. We pride ourselves on Naiyangpark Resort and delivering a fantastic customer experience. Thank you for choosing Naiyangpark Resort we look forward to seeing you again soon!Sincerely,

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice place but customer service….
Definitely the service wasn’t up to the Thai standards, but not even to the acceptable levels, especially upon checking out. The arrival was quite ok. Nothing special to say. We got a very far away room, with no view. We stayed one night so it was ok. The room was overall good, it had everything we needed. The resort itself was very nice, full of green and trees. We had the first issue during the evening: after we went to sleep we heard a strong sound. We couldn’t locate it at first, so we called the reception at 23:15 to explain the problem and basically she didn’t care. I thought someone was coming to check but as 10 minutes passed, I called again. And told her that this time we managed to locate the source of the sound which was the smoke detector (probably low on batteries). She asked me 2 times if we smoked (I never smoked and this wasn’t a good question to ask as the sound was clearly not after a smoke detection). Anteater this time a guy came and with w ladder removed the smoke detector. All this process took around 40 minutes. The only person who apologized for the inconvenience was the guy with the ladder. The breakfast was ok, passable but nothing special. But a special note goes to the lady of the check out who didn’t smile once, didn’t ask us how we stayed but most surprising she didn’t even say “goodbye”. The good thing was the free pick up for the airport and the guy who brought us there was very nice. Suggestion: improve the customer service at the reception.
Stayed 1 night in Oct 2023
Response from Leila on 31 Oct 2023
Dear a Valued Guest,The Naiyang Park Resort team is happy to hear you had such a wonderful experience! We’re so glad you enjoyed with us. we really appreciate it and we’re sorry to hear you didn’t enjoy your experience with us. We take customer feedback to heart and would love to learn more about your experience so we can improve our services. we really appreciate it and we hope to serve with you again soon!Best Regards,Leila L.

8/10 Good

evi

Stayed 4 nights in Oct 2023
Response from Leila on 26 Oct 2023
Dear a Valued Guest . Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Alison, Apache Junction

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and yet still feels secluded
Response from Leila on 24 Oct 2023
Dear Alison, hank you so much for sharing your great experience with us. We pride ourselves on Naiyangpark Resort and delivering a fantastic customer experience. Thank you for choosing Naiyangpark Resort, I want to look into this so that we can improve your experience next time and we look forward to seeing you again soon!

10/10 Excellent

HAOYU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you want to enjoy Phuket and avoid the Phuket traffic at the same time. Super friendly and helpful staff.
Stayed 2 nights in Oct 2023
Response from Leila on 9 Oct 2023
Dear HAOYU,The Naiyang Park Resort team is happy to hear you had such a wonderful experience! We’re so glad you enjoyed with us. we really appreciate it and we hope to serve with you again soon!Best Regards,Leila

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was verry helpful.
Stayed 2 nights in Aug 2023
Response from Leila on 2 Oct 2023
Dear Matthew,Thank you for your review and for choosing our Resort. We are Very happy that you enjoyed your stay and we are looking forward to having you again as a guest in our resort.

10/10 Excellent

Moris, Raanana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm hospitality
Stayed 1 night in Sep 2023
Response from Leila on 2 Oct 2023
Dear MorisThe Naiyang Park Resort team is happy to hear you had such a wonderful experience! We’re so glad you enjoyed with us. we really appreciate it and we hope to serve with you again soon!Front Team

6/10 Okay

Amber

Travelled with partner
Disliked: Amenities
Mediocre. Airport shuttle stops at 7:00pm / 19:00. Made it a bit inconvenient. Breakfast was below par. Room was nice. Big shower. Ac worked. Stingy with water.
Stayed 1 night in Sep 2023
Response from Leila on 2 Oct 2023
Dear Amber,The Naiyang Park Resort team is happy to hear you had such a wonderful experience! We’re so glad you enjoyed with us. we really appreciate it and we hope to serve with you again soon!Hope to see you againFront Team

10/10 Excellent

Iiliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is beautiful and right in front of the ocean is very safe and quiet, the staff was very friendly. 💯 recommended. there are many restaurant and stores very close within 5 minutes walk. Definitely will stay here again.
Stayed 6 nights in Sep 2023
Response from Leila on 2 Oct 2023
Dear LiliamThanks for the excellent feedback! We appreciate your business and hope to serve with you again soon.”Front Team

6/10 Okay

Artin

Stayed 4 nights in Aug 2023
Response from Leila on 3 Oct 2023
Dear Arti,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Best Regards,Leila

10/10 Excellent

David, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the set up and the size of the rooms and the quality of the room.
Stayed 4 nights in Aug 2023
Response from Leila on 2 Oct 2023
Dear DavidThanks for the excellent feedback! We appreciate your business and hope to serve with you again soon.”Front Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2023
Response from Leila on 2 Oct 2023
Dear David The Naiyang Park Resort team is happy to hear you had such a wonderful experience! We’re so glad you enjoyed with us. we really appreciate it and we hope to serve with you again soon!Front Team

8/10 Good

Judith

Stayed 1 night in Aug 2023
Response from Leila on 3 Oct 2023
Dear Judith,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Have a nice day.

10/10 Excellent

Andrii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good.
Stayed 3 nights in Jul 2023
Response from Leila on 11 Oct 2023
The Naiyang Park Resort team is happy to hear you had such a wonderful experience! We’re so glad you enjoyed with us. we really appreciate it and we hope to serve with you again soon!

8/10 Good

Anna Carin

Stayed 4 nights in Jul 2023

10/10 Excellent

Donald

Stayed 9 nights in Jul 2023

8/10 Good

Michelle

Stayed 2 nights in Jul 2023

4/10 Poor

Daniella

Disliked: Cleanliness
To be honest I was disappointed with the resort having stayed at another a few metres up last time. Location not good as over looking a dirty park, room was dirty, mirror dirty in bathroom, shampoo lid from previous people in shower. I wouldn’t stay there again. Although service in restaurant was lovely, as was the sea breeze.
Stayed 1 night in Jul 2023

10/10 Excellent

Timothy, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful resort—2 minutes walk to beautiful quiet beach, 10 minutes walk to beach with lounge chairs and umbrellas. Free airport shuttle, nice breakfast, lovely pool with lots of lounging chairs with shade or sunny options, nice fitness center too.
Stayed 1 night in Jul 2023

10/10 Excellent

Paige E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing. I couldnt have asked for better service. The only issue were the mosquitos that somehow made their way into the bathroom and multiplied during our trip.
Stayed 9 nights in Jun 2023

8/10 Good

David

Stayed 2 nights in Jul 2023

10/10 Excellent

Timothy, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely resort just a minute walk from a lovely beach and inside the National Park. Pool and fitness area well maintained, lots of chairs for sitting by the pool with sunny or shady options. Very quiet and just a five minute walk to the restaurant/small shopping area. We would definitely stay here again. Also free shuttle service to airport.
Stayed 4 nights in Jul 2023

4/10 Poor

Neil

Mediocre
The swimming pool was under repair during all of our stay with no previous warning. The breakfast was very average. The room was fairly clean depending on individual standards. The food in the restaurant was bad!! The check out lady was rude. She asked our room number then said, "wait there for 5 minutes" in an unpleasant manner. The pool towels are excellent quality!!!!
Stayed 5 nights in Jun 2023

10/10 Excellent

Marci

Stayed 4 nights in Jun 2023

10/10 Excellent

Luke

Stayed 1 night in Jun 2023

6/10 Okay

Andrew

Stayed 2 nights in May 2023

10/10 Excellent

Michael, DELRAY BEACH

Liked: Cleanliness, staff & service, property conditions & facilities
It's spaciouse rooms & bathrooms, as well as the close location to the Nai Yang Park & ocean beach.
Stayed 5 nights in May 2023

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We found the property to be excellent. It was quiet, lovely welcome, friendly staff. The rooms are well equipped and beds very comfy. The shower could have been more powerful but not a big concern. The pool area was great with plenty of sunbeds and shade. The food and the bar were excellent. Walking distance to numerous beachfront restaurants was great also. The sunset right in front of the restaurants was something. We will be back for sure.
Stayed 7 nights in May 2023