Fridge, microwave, oven, stovetop

Reviews of Broadway Plaza, Trademark Collection by Wyndham

3 out of 5
Broadway Plaza, Trademark Collection by Wyndham
15 1st Street Southeast, Rochester, MN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 91 out of 135 reviews" "
Rating 8 - Good. 35 out of 135 reviews" "
Rating 6 - Okay. 6 out of 135 reviews" "
Rating 4 - Poor. 2 out of 135 reviews" "
Rating 2 - Terrible. 1 out of 135 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was convenient. We had a 2 bedroom 2 bath suite that was very spacious and clean. Plenty of storage if one was to stay for an extended time. Both Mayo and Civic Center were accessible via the sky way. I'll definitely being tell others about Broadway Plaza.
Stayed 2 nights in Mar 2024
Response from General Manager on 31 Mar 2024
Dear Brenda,We're thrilled to hear about your positive experience at Broadway Plaza! Your satisfaction with our convenient parking, spacious and clean suite, and the accessibility to nearby attractions is wonderful. It's also great that you found our facilities ideal for an extended stay. Thank you for planning to share your experience with others. We eagerly look forward to welcoming you back for another visit!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, room comfort
Great for Mayo visit!
We stayed at Broadway Plaza for a Mayo Clinic workup for my son. Our stay was in the winter. So, the hotel’s connection to the Skyway that leads to Mayo was essential. There were days when my son and I were too tired to push him the teo blocks in a wheelchair to Mayo made is wish that the hotel had shuttle service. But, we managed. The concierge met my son when the Airport Shuttle arrived and brought the wheelchair out to the shuttle and helped him get in the wheelchair. The concierge staff was very knowledgeable about local restaurants and delivery services. It would have been helpful if the hotel had free breakfast. But, there is no restaurant service within the hotel. There is a large fully equipped kitchen. So we were able to get Walmart groceries and cook in the kitchen.
Stayed 13 nights in Jan 2024
Response from General Manager on 5 Feb 2024
Dear Karen,Thank you for choosing to stay at Broadway Plaza. We are delighted to know that the connection to the Skyway was helpful for you, especially during the winter season. We're also happy to hear that our concierge team was courteous and knowledgeable, making sure that you were comfortable from the moment you arrived. Your feedback on the need for a shuttle service is appreciated, and we will take it into account to enhance the guest experience. Our aim is to provide our guests with a comfortable and convenient experience, and we look forward to welcoming you back whenever you need a place to stay.

4/10 Poor

rose mary

Business traveller
Disliked: Cleanliness, room comfort
Stayed 9 nights in Dec 2023

10/10 Excellent

Marlaina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our apartment/room was wonderful and it made my trip to the Mayo Clinic a much more pleasant experience. I would definitely recommend Broadway Plaza to anyone traveling to Rochester.
Stayed 6 nights in Oct 2023
Response from General Manager on 14 Oct 2023
Dear Marlaina,Thank you for your glowing review! It's great to hear that our apartment-like room could make your trip to the Mayo Clinic more comfortable. Your five-star review means the world to us, and we're thrilled you'd choose Broadway Plaza for future stays.

6/10 Okay

Graciela

Travelled with family, Business traveller
Liked: Cleanliness
Great location! Property amenities need better maintenance
Stayed 5 nights in Jul 2023
Response from General Manager on 6 Aug 2023
Dear Graciela,Although our amazing location impressed you, we're sorry to hear that the upkeep of our facilities did not. Rest assured, our team will look into your comments further and take swift action, as we are always looking to improve. Thank you, and we cannot wait to host you again soon.

10/10 Excellent

Luz

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Landon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
2 blocks from Mayo Clinic. Safe at night. No outdoor patio or sitting area.
Stayed 6 nights in May 2023
Response from General Manager on 4 Jun 2023
Dear Landon,We were happy to provide you with convenient, safe accommodations, and we appreciate your suggestion for additional amenities. The next time you're in the area, please come see us again at Broadway Plaza!

6/10 Okay

Daniel

The main issues: room had very little sound proofing. You could hear phone conversations in the rooms next door, sneezing, coughing, moving a chair, people in the hall, as well as any street noise (and I was on the 14th floor). Some nights this meant motorcycles or ambulances waking me up after midnight. Thankfully I didn't have bad neighbors, but if you get one, you'll be in for a bad time. The other issue: a lot of things were either breaking or just needed to be refreshed. The mattress had a massive sinking spot on the right side, presumably where everyone tried to sleep. The thermometer looked like it was from the 80s and was impossible to set to a consistent temperature. I found myself having to manually adjust it every half hour just to keep it at a comfortable temperature. One day, it broke altogether and got hot in the room. One of the electrical outlets wasn't working, then another stopped working, then one of my keycards stopped working. Everything else was good though. It was a nice amount of space. The wall next to the toilet was covered in something that clearly sprayed up and hadn't been cleaned. At first I thought it was urine. I'm still not sure. Either way, it should be cleaned...
Stayed 13 nights in May 2023
Response from General Manager on 23 May 2023
Dear Daniel,Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your stay. Your feedback is invaluable as we strive to improve our facilities and services. Please know that we take these matters seriously and are actively addressing them to provide a better experience for our guests. We appreciate your patience and understanding. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities
Great place! Great location!
Stayed 5 nights in May 2023
Response from General Manager on 16 May 2023
Dear Fernando, Thanks for choosing to stay at Broadway Plaza. We appreciate you drawing attention to our fantastic location. Come back and see us again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2023

10/10 Excellent

Ibrahim

Liked: Cleanliness, property conditions & facilities
Near Mayo Clinic,
Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Mayo Clinic trip
I have stayed at this property numerous times while visiting the Mayo Clinic and have always been very pleased with the accommodations. I love having a fully stocked kitchen which, along with the spaciousness of it makes it feel more like a home. It is very convenient to the Mayo Clinic,restaurants and local shopping.
Stayed 3 nights in Feb 2023
Response from General Manager on 8 Mar 2023
We're proud to include you among our returning guests. It's great to know that our in-room kitchens and convenient location keep you coming back to see us. We look forward to hosting you at Broadway Plaza!

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious and affordable given the room needs we had for this trip. Would definitely book again when in Rochester.
Response from General Manager on 18 Jan 2023
Dear Scott,We're so happy to hear that our clean, spacious accommodations impressed you during your visit to Broadway Plaza. It would be an honor to host you again the next time you come to the area, so please, hurry back.

10/10 Excellent

azfar

Liked: Amenities, property conditions & facilities
Very spacious 2 bedrooms with 2.5 bathrooms separate living room and dining room
Stayed 7 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Mayo follow-up stay.
This was my third stay here and I have never been disappointed. When you are coming to the Mayo Clinic it’s like a home away from home. It is wonderful to have a kitchen to prepare your own meals but my favorite part is the closeness to the Mayo Clinic, shopping & nice restaurants. I wish the parking was included but having covered parking so close is worth the expense. The staff is very friendly and helpful. The woman in charge of cleaning my room even remembered me from my last visit! I plan to stay here again should I need to return.
Stayed 3 nights in Jul 2022

8/10 Good

Paul

Stayed 6 nights in Aug 2022

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, room comfort
A Good Housing Option When Visiting Mayo
This is an excellent choice if you are in Rochester for medical care at Mayo Clinic. The apartment was spacious, and well appointed, and relatively new. Previously, the tradeoff between staying in an apartment and staying in a hotel is the availability of on site restaurants. However, in the age of Doordash and Instacart, we were able to order from a variety of local restaurants and to have grocery delivered. In fact, having a full kitchen is an advantage over a hotel room. The apartment building is also on the skyway system, within easy walking distance to Mayo.
Stayed 4 nights in Mar 2022
Response from General Manager on 18 Apr 2022
Dear Alex, We're so happy to hear you enjoyed your time with us at Broadway Plaza and that our spacious accommodations impressed you. It would be a pleasure to host you again, so hurry back!

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2022

8/10 Good

Renae

Liked: Cleanliness
Very clean….some problems regulating heat and they responded quickly. Needs new appliances….starting to show their age! Staff very nice and helpful.
Stayed 20 nights in Jan 2022
Response from General Manager on 8 Feb 2022
Dear Renae, We're delighted to hear that our attentive team members helped make your experience at Broadway Plaza that much better! We'll be sure to make a note of your comments on the appliances and keep it in mind as we continue to make changes. Thank you, and we hope you'll visit us again soon!

10/10 Excellent

Howard

Liked: Cleanliness, room comfort
Very nice. comfortable, convenient, reasonable
Very convenient, connected to the clinics, mall, and and restaurants via skyway, staff all very kind and accommodating. comfortable room with fully equipped kitchen and washer dryer, was very nice. They even included laundry soap. We stayed in a 1 br suite, the executive for a week, and a regular for a week and both were extremely comfortable
Stayed 7 nights in Jan 2022
Response from General Manager on 1 Feb 2022
Dear Howard, What a pleasure for us to receive the five-star rating of your recent stay with us at Broadway Plaza. We're glad you enjoyed your visit with us. Our guests will always find clean and comfortable accommodations, a convenient location, and amazing service from our staff when spending time with us. Please consider allowing us to host you again when you return to our area.

8/10 Good

wilson

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our living space was large, comfortable.
Stayed 5 nights in Nov 2021
Response from General Manager on 15 Nov 2021
Dear Wilson, It's always a pleasure hearing from our guests. We're glad our spacious accommodations were to your liking, and we look forward to seeing you again the next time you're in town.

10/10 Excellent

miriam sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious with lots of amenities, comfortable bed
Stayed 2 nights in Sep 2021
Response from General Manager on 29 Sep 2021
Dear Miriam, Thank you for staying with us at Broadway Plaza. We are very appreciative of your kind review, and our team is delighted you loved our clean and spacious accommodations! Next time you are in town, count on us for a comfortable night's sleep!

8/10 Good

Jose R

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the apartment living. It was so nice to fix breakfast or lunch without needing to order out from a restaurant. Especially on weekends when driving out options are more limited in Rochester. As the Medcity, many of the small shops are closed on the weekends. So, french toast made fresh in the apartment was perfect! The washer dryer was so handy. After three weeks, I had very little laundry to do when I got home. The friendly and helpful staff were a big part of our enjoyable stay.
Stayed 17 nights in May 2021
Response from General Manager on 16 Jun 2021
We are so pleased to hear how much you enjoyed your recent stay with us at Broadway Plaza Rochester. It always delights us when our guests enjoy our spacious accommodations and washer and dryer. We are honored to have provided you with helpful and friendly service that made your stay so enjoyable. Looking forward to your next visit!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Excellent option for Mayo Patients
We were there for several appointments at Mayo, and this place is very close to Mayo. And it's great having space to relax. Stayed here many times. The one thing that seemed to be needed was a nice Spring Cleaning on the furniture and kitchen floor. Housekeeping does a great job, just a deep dive might be due.
Stayed 12 nights in May 2021
Response from General Manager on 3 Jun 2021
We appreciate you sharing! We loved having you as a guest and being such a convenient option for your appointments. We will be sure to pass along your suggestions to our housekeeping staff. We trust you had a relaxing stay, and thank you in advance for choosing us again for your next visit.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to Mayo . There is no restaurant or coffee etc , but there is a full kitchen . We didn’t have a rental car so we had to take Uber to get to a grocery store for coffee and water bottles , bagels for breakfast . We didnt cook and there are many food options within walking distance . There is a washer/dryer combo which was nice to come home with clean clothes . There is a skyway from the hotel to the Mayo which was very convenient . It was also nice to have a separate room with sofa and Tv. There is no tv in the bedroom . Their are two bathrooms one has the shower and tub but it is just a basic bathroom , shower isn’t a rain shower and It isn’t a walk in type . A small tub with a shower and curtain. My only negative was that she Room was too hot . I’m hot natured and it would never go below 68.5 , which is perfect for most but if I’m paying that price , I don’t think someone else should tell me how cool the room should be . It’s a shame because the bed was so comfortable . I didn’t sleep more than a couple of hours at a time because it was hot . We did call and ask for someone to check if t which they did , but it didn’t Change the temp . It also turned off one night and we woke up burning up , my husband flipped the breaker so it came back on . To pay that much and not be able to sleep comfortably was an issue for me . We didn’t use the pool or sauna . There aren’t any amenities , no maid service , no access to light snacks or anything . That was ok for us
Stayed 4 nights in May 2021
Response from General Manager on 27 May 2021
It was a pleasure to host you while you were in town to visit Mayo Clinic. We're glad you appreciated our convenient location, and we hope your overall stay was comfortable. However, please accept our apologies for any inconvenience caused by the issue with your A/C. We'll look into the unit to ensure everything is functioning properly so future trips will be exceptional. Nonetheless, we hope your family is well, and you had safe travels home. If you're ever back in the area, please return to our property.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful suite of rooms, excellent management attention to our needs
Stayed 4 nights in May 2021
Response from General Manager on 24 May 2021
It was such a privilege to welcome you to Broadway Plaza Rochester, and we're grateful for your excellent review. We're delighted you appreciated our beautiful accommodations and phenomenal team, and we hope you'll return to stay with us again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We loved our 1 bed/2 bath apartment for my Mayo Clinic visit. It was wonderful to have our own space to relax after long days at Mayo. Concierge accepted my Target delivery before we arrived so we had everything for the week. And Chester’s (across the street) was on the 10 minute Skyway walk back to the apartment from Mayo so we could stop for our end of day meal. Literally 5 minute walk to all the best restaurants.
Stayed 11 nights in Apr 2021
Response from General Manager on 10 May 2021
It was a pleasure hosting you at Broadway Plaza Rochester! We were happy to accept your delivery prior to arrival, and we're glad our location was ideal for your needs. The next time you're looking for relaxing accommodations in the area, please come see us again.

10/10 Excellent

Tim H.

Liked: Cleanliness
Perfect
The location is excellent, property was Clean and well maintained and the staff was very helpful and friendly
Stayed 3 nights in Apr 2021

10/10 Excellent

Allison E.

Liked: Cleanliness
Mayo Clinic
Huge apartment with 2 bedrooms and 3 bathrooms. It was clean, comfortable and well maintained. A perfect location and very convenient for appointments at the Mayo Clinic by using the skywalk from the apartment building. Thanks!
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Extended visit to Mayo Clinic
I came to Rochester for an extended stay for a condition treated at the Mayo Clinic. I chose this place because it was close to the Clinic and it had everything I needed (kitchen, in room laundry, convenience) and I wasn’t disappointed. The 1 bedroom apt was perfect for my needs and the staff was very friendly and helpful. In addition to meeting my needs the building was very quiet, so quiet that most of the time I couldn’t tell if I had any neighbors. There was some street noise, mainly emergency vehicles, but not enough to bother me. The parking was not cheap but on par with most downtown accommodations and it was nice to be able to park close and in a covered space. I only had 2 minor issues with the accommodations. The in room laundry was a combined washer/dryer so you could only do 1 load at a time and each load took forever. Being only 1 person, tho, I didn’t have much laundry so I planned accordingly. The pool area was somewhat dated, particularly the steam room (which I could not get to work and it didn’t appear to have been used in some time as the steam head was rusty looking) and sauna (which took 15-20 mins before it even started to heat up). I only used the pool area the one time & didn’t use the fitness area at all because of Covid concerns. (I was able to get plenty of exercise walking to & from the Clinic each day.) I will definitely stay here again if I need to come back.
Stayed 14 nights in Nov 2020
Response from General Manager on 4 Dec 2020
We're happy to hear that our accommodations were just perfect for your extended stay and that you were comfortable while staying with us. Your high rating is greatly appreciated, and we are looking into the few issues you encountered so we can ensure a better stay the next time you're in town. We look forward to seeing you again at Broadway Plaza Rochester!

10/10 Excellent

Floyd

Business traveller
Liked: Cleanliness, room comfort
Stayed 8 nights in Oct 2020

10/10 Excellent

Cari D.

Liked: Cleanliness
Will Stay Again!!
The property was great and made our stay at Mayo so much easier.
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2020

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, room comfort
Stephanie G.
We we’re visiting the Mayo Clinic and the location of this property could not be anymore convenient. We felt like we were as close to feeling at home as could be possible. It was comforting to return each day to our suite a s the kind people who ran the desk.
Stayed 3 nights in Oct 2020
Response from General Manager on 21 Oct 2020
Dear Stephanie, Thank you for your recent stay with us at Broadway Plaza Rochester; it was a pleasure to welcome you. We're thrilled to hear that we were able to deliver such an enjoyable and comforting experience and that you appreciated the friendly service our front desk team provided. It's also great to know that you welcomed our convenient location close to the Mayo Clinic. Thank you so much for taking the time to share your kind comments, and we hope to have the opportunity to welcome you back should you be back in the area.

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2020

10/10 Excellent

Chris K.

Liked: Cleanliness
Mayo
Wry nice convenient location and helpful staff. Would stay there always
Stayed 7 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to Mayo clinic and a home like atmosphere
Stayed 8 nights in May 2020
Response from General Manager on 5 Jun 2020
At Broadway Plaza Rochester, you will arrive as a guest but certainly leave as family, and it warms our hearts to know that you felt right at home with us. Count on us anytime for comfort and convenience!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Was expecting a breakfast buffet and shuttle service to Mayo and airport.
Stayed 4 nights in Feb 2020
Response from General Manager on 3 Mar 2020
Thank you for taking a few moments to post a review. Your positive rating suggests that overall you had a pleasant stay. We're very sorry that we were unable to offer a breakfast buffet and shuttle. We're grateful for your business and hope you'll visit us again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying at broadway plaza for many years, once a year for medical checkups. Comfortable and best location.
Stayed 7 nights in Feb 2020
Response from General Manager on 19 Feb 2020
Thank you for being a loyal patron for many years and for recently joining us at Broadway Plaza Rochester. It's gratifying to know that you found our location to be exceptional. We look forward to delivering another full-value experience when your travels bring you back our way.

8/10 Good

Randy

Travelled with group
Liked: Cleanliness
Very spacious but needed some updates and TV in one room didn’t work
Stayed 3 nights in Jan 2020
Response from General Manager on 10 Feb 2020
Dear Randy, Although you had a pleasant stay and enjoyed our spacious rooms, it is saddening to know that you had an issue with one of your TVs. Had we known about this, we would have asked one of our maintenance team members to look at it and provide an immediate fix. We welcome the opportunity to share an even better stay during your next visit to the area.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Service was EXCELLENT. Elevator was broken down. Kind of dated-especially for the PRICE. very very convenient to MAYO clinic, which was ideal.
Stayed 1 night in Jan 2020
Response from General Manager on 22 Jan 2020
We at Broadway Plaza Rochester are delighted to hear that our staff were able to leave an excellent impression during your recent stay, and our proximity to the MAYO Clinic proved to be useful for your travel needs. Know that the respective teams will be informed of your comments for the benefit of future guests. It would be a great pleasure to serve you again and be given a chance to exceed your recent experience.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rented the 2 bed suite it was spacious, clean and comfortable. Very easy access via elevator to parking garage and skyways to Mayo. We really didn’t need our car, nor have to go outside for a week long stay
Stayed 8 nights in Jan 2020
Response from General Manager on 16 Jan 2020
It was our pleasure to host you for your week-long vacation here in Rochester! We're glad to know you enjoyed our spacious, comfortable rooms and convenient access to the skyway. Take care and join us again when you can!

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broadway Plaza-Mayo Clinic
Excellent choice while visiting the Mayo Clinic. Staff goes out of their way to help
Stayed 6 nights in Oct 2019

10/10 Excellent

Lilian, Chicago IL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants nearby, accommodating staff- know where to stay every time I come back!
Stayed 1 night in Sep 2019

10/10 Excellent

kadunkadunk, Kansas City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was yuuuge! Price per square foot is the best in town. Walking distance to Mayo. There is a pool and fitness center.
Stayed 7 nights in Sep 2019