Exterior

Reviews of Hot Springs Medical and Spa Hotel

4 out of 5
Hot Springs Medical and Spa Hotel
1901 23, 43rd Vtora St, Razlog, Blagoevgrad

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 2 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

10/10

Cleanliness

8.0/10

Staff & service

10/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but focused on young facilities ra
This is a great, almost brand new, hotel with good spa facilities. It sits in spectacular location with great views of the mountains. Staff were friendly and helpful. The food was good in quality and variety. The only negative is that the hotel name implies a focus on medical spa facilities, hence we expected a quiet spa-like environment. This is not the case - it's a family focused hotel with a lot of children running around and creating noise. Also, there was no enforcement of any rules around the children, we had very young children in the gym, diving into the pool and in the spa area. This detracted from the experience for us.
Stayed 4 nights in Aug 2019

8/10 Good

ALEKSANRA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful place
Everything was wonderful, except the rude receptionist who wrongly accused me of not having paid, after we had already left the hotel.
Stayed 2 nights in Aug 2019

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with thermal waters
Excellent Hotel with thermal pools and great spa. I have also enjoyed their package of 4 procedures per day of different types of treatment for my shoulders. Food for breakfast and dinner was unbelievably good! And there is 4 times a day shuttle to Bansko skiing area and back.
Stayed 5 nights in Mar 2019

10/10 Excellent

Mickael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019