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"Excellent, as usual..."

"Spectacular views of river. Large rooms. Luxurious accommodation. Great service. Awesome breakfast."

"Everything about our stay was delightful. Staff were extremely helpful and polite. Our room was perfect, as was the view. We will definitely be returning."

"They have a VIP desk for Expedia customers and then personally take you to your room."

"Very good, apart from being put in a room directly beneath their bar/club on floor 32 which played loud music till 0100. They were able to move us the next day to a nicer room albeit 16 floors lower down. Service was great and place was well kept. "

"Our stay was very comfortable. "

"I stayed here one night both coming into and leaving Thailand. It is a beautiful hotel and staff are terrific. Check in was so smooth and easy. Only a 10-15 minute walk to check in or from customs - all indoors and there are food places and phone/sim card places along the walk. Rooms are really nice and the pool area is very elegant. This is a perfect place to stay when transiting through BKK. "

"Great staff, very helpful and polite. Comfortable bed and surprisingly quiet despite its proximity to the airport and main road. Restaurant at the front on the main road had a great menu and very reasonably priced."

"Shangri la was as luxurious and comfortable as we expected it to be, and more! Did not expect the mini bar items to be complimentary for the first time, that was a nice surprise. The staff were super accommodating to all of our requests. The pool is a nice escape from the hustle and bustle of busy Bangkok. The buffet had so many options and multiple cuisines, but maybe the food could be kept a little warmer. All other top hotels around have a dedicated ferry service for their guests to cross the river, so Shangrila should possibly look in to doing the same; especially a direct ferry to IconSiam would be very convenient and useful to guests."