Outdoor pool, pool loungers
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Reviews of Centara Life Avenue Hotel Pattaya

4 out of 5
Centara Life Avenue Hotel Pattaya
198/30 Moo 9, Nongprue, Banglamung, Pattaya, Chonburi

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 174 reviews" "
Rating 8 - Good. 69 out of 174 reviews" "
Rating 6 - Okay. 28 out of 174 reviews" "
Rating 4 - Poor. 9 out of 174 reviews" "
Rating 2 - Terrible. 14 out of 174 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Apr 2024

8/10 Good

Yigit

Liked: Cleanliness, staff & service
Good size, excellent location, cheerful member of staff. The main door of my room was a bit harsh making too much noise when closing. Also there was a little leekage from the shower screen. No major issues. Happy to stay again.
Stayed 15 nights in Jan 2024
Response from The Management Team on 12 Feb 2024
Dear Yigit,Thank you for sharing your experience with us. We are pleased to hear that you found our hotel to be of a good size, in an excellent location, and that you encountered cheerful staff members during your stay. We apologize for the inconvenience caused by the noise from the main door and the slight leakage from the shower screen. Rest assured, we will address these issues promptly. We appreciate your understanding and look forward to welcoming you back for another enjoyable stay.With kind regards

10/10 Excellent

Jake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Dec 2023
Response from Patteera on 31 Jan 2024
Dear Mr. Jake,We are thrilled you found our hotel is one of a great place from your experiences. Your satisfaction is our priority. Looking forward to welcoming you again.With kind regards,The Management Team

6/10 Okay

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice surroundings like the pool. The condominium portion of the hotel is fine. Slightly shoddy build quality. Bathroom door doesn’t close but it’s a single room so it doesn’t matter. It’s difficult to find. Staff at the actual hotel location need to direct you to a side alleyway to get to the condo version of the hotel. Staff are helpful and friendly overall.
Stayed 1 night in Dec 2023
Response from Patteera on 31 Jan 2024
Dear Mr. Steven,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We take your comments seriously and will address the issues with the room's amenities and water temperature to ensure a more comfortable experience for future guests. We appreciate your comments and hope to have the opportunity to make it right for you in the future, and we hope to welcome you back for an improved experience.With kind regards,The Management

10/10 Excellent

Victor

Stayed 7 nights in Dec 2023
Response from Patteera on 31 Jan 2024
Dear Mr. Victor,We are thrilled you found our hotel is one of a great place from your experiences. Your satisfaction is our priority. Looking forward to welcoming you again.With kind regards,The Management Team

8/10 Good

Nellan

Stayed 2 nights in Dec 2023
Response from Patteera on 31 Jan 2024
Dear Mr. Nellan,We are thrilled you found our hotel is one of a great place from your experiences. Your satisfaction is our priority. Looking forward to welcoming you again.With kind regards,The Management Team

8/10 Good

Vahid

Stayed 2 nights in Dec 2023
Response from Patteera Aka on 14 Dec 2023
Dear Mr. VahidThank you very much for the good review you gave us, we are very happy to read this and we hope to see you next Pattaya trip. Best regards, The Management

8/10 Good

Jiratcha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Patteera Aka on 6 Nov 2023
Dear Khun Jiratcha, Thank you very much for the good review you gave us, we are very happy to read this and we hope to see you next Pattaya trip. Best regards, The Management

10/10 Excellent

ian, malaga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception were excellent from the first day and the cleaners were also amazing definitely go back.
Stayed 26 nights in Oct 2023
Response from Patteera Aka on 6 Nov 2023
Dear Mr. Ian, Thank you very much for the good review you gave us, we are very happy to read this and we hope to see you next Pattaya trip. Best regards, The Management

6/10 Okay

Rupert

Liked: Staff & service
Disliked: Property conditions & facilities
They have to replace the TV, Called to have safe fix, only worked for one day of a three day stay. Have to call maintenance to fix the shower. Overall a good stay.
Stayed 3 nights in Oct 2023
Response from Patteera Aka on 6 Nov 2023
Dear Mr. Rupert ,We appreciate your feedback. However we apologize for the inconveniences . That you experienced during your stay. Best Regards The Management.

4/10 Poor

W S FRANKLYN

Stayed 4 nights in Sep 2023
Response from Patteera Aka on 23 Oct 2023
Dear W S Franklyn, Thank you very much for the good review you gave us, we are very happy to read this and we hope to see you next Pattaya trip. Best regards, The Management

8/10 Good

Trevor Russell

Stayed 5 nights in Aug 2023
Response from Patteera Aka on 23 Oct 2023
Dear Trevor Russell, Thank you very much for the good review you gave us, we are very happy to read this and we hope to see you next Pattaya trip. Best regards, The Management

6/10 Okay

jacob

Travelled with partner
Liked: Cleanliness, amenities
Housekeeping very slow and unbelievable
Stayed 12 nights in Aug 2023

8/10 Good

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allmänt bra, gym lite för liten och trångt, wifi lite svag
Stayed 14 nights in Jul 2023

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The address was difficult to find because of this hotel's extremely close proximity to Centara Azure Hotel (I believe Google Maps even guides people to that location when they are searching for the address to Centra by Centara Avenue). Overall, Centra Hotel was nice; however, the hot tub next to the swimming pool did not work, and my bathroom sink had a small drip and/or leak that I could not locate (at the end of the day the towel on the bathroom floor would be wet from soaking up the water). When I first arrived, the TV's speakers were not working and the staff replaced the entire TV in less than 10 minutes. The hotel service was nice and the bed was very comfortable (it felt like a Sealy Posturepedic mattress).
Stayed 9 nights in Jun 2023

10/10 Excellent

STEPHEN

Stayed 21 nights in May 2023

4/10 Poor

Julien

Stayed 5 nights in Mar 2023
Response from Aor Phathranit on 12 Apr 2023
Dear Julien,Thank you for your feedback, we hope to see you next trip.Best regards,The Management

10/10 Excellent

Kevin

Stayed 21 nights in Feb 2023
Response from Aor Phathranit on 12 Apr 2023
Dear Kevin,Thank you for your sharing the best review for us, we are happy to see this and hope to serve your next time.Best regards,The Management

10/10 Excellent

Nisim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

8/10 Good

Kanshi

Stayed 2 nights in Jun 2022

6/10 Okay

Charin

Travelled with group
Liked: Staff & service
Locate way back into a sub-street, however the joining sister property is very generous to share entrances / a renovation on the infrastructure in the main street makes things really difficult to travelling around. This was in June so better check about this city’s constructions before you book a hotel in Pattaya
Stayed 2 nights in Jun 2022
Response from The Management on 22 Jun 2022
Dear Guest, Thank you very much staying with us. There is a road work from the Municipality, to maintain the drainage, and we have been told it will be ready by the end of June. Kindest regards. The Management

10/10 Excellent

Thomas E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, just not a 10!
My 1st time at this hotel and overall everything was good. It advertised Steamroom and Sauna, neither one was working. And the breakfast was served in a different location. Those were my only two drawbacks to this hotel. I will stay there again, the location was perfect.
Stayed 6 nights in May 2022
Response from The Management on 22 Jun 2022
Dear Guest, Thank you very much for staying with us. We are very happy to read that all your expectations was met and have noted the good comments on hotel location. The steam room and sauna was is currently being maintained and you are welcome to use the facilities next door, on our sister hotel Centara Azure, same place where you eat your breakfast. Sunny Thai Regards The Management

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and will stay again next time
Great stay here. Staff were friendly. Access to multiple pools was good. Room cleaned daily with 2 free water bottles. Comfy pillow top mattress. Location was excellent, close to bars and restaurants and pool venue. Would highly recommend and will be staying here again for a great price too.
Stayed 8 nights in Mar 2020
Response from Guest Relations Supervisor on 21 Mar 2020
Dear Valued Guest, Thank you very much for taken time to rate your recent stay. We are very appretiate and looking forward to welcome you back again Best regards,

6/10 Okay

Greg, Houston

The property is basic with nothing above average. The room is run by your room key, meaning nothing in the room is running when you leave...No AC, No mini fridge... Don't expect anything in your room to be cool when you return (especially your drinks in the mini fridge). The hot water seemed to be on vacation as well only returning on the last day of my stay. The room was clean and everything else worked as designed.
Stayed 6 nights in Jan 2020
Response from GRS on 13 Feb 2020
Dear Greg, Thank you very much for your feedback regarding recent stay at Centra by Centara Avenue Hotel Pattaya. We apologize that our service did not satisfy your expectations. Your message will be shared with entire team. Again, thank you for your feedback! Best regards, Guest Relations Supervisor

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location
Hotel was very central to everything and no problem at night with noise.
Stayed 5 nights in Nov 2019
Response from GRS on 13 Feb 2020
Dear Tom, thank you very much for taken time to share your feedback We’re so glad you had a good experience and looking forward to welcome you back again for another memorable stay Best regards, Guest Relations Supervisor

2/10 Terrible

CW

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s horrible. At the beginning my room the air con is not cool. Then I request to change the room. After I change my room, the room is no flush. That was 1am. I complaint to the front desk. They would not care . It’s super horrible. This hotel total ruin my vacation. I really can’t take rest after whole day in pattaya
Stayed 3 nights in Dec 2019

4/10 Poor

corey

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
clean up the pools
main pool now the water is green not blue. I see mobile filtration systems around. the spa on level 9 of centra hotel is not working
Stayed 2 nights in Aug 2019
Response from Guest Relations Supervisor on 9 Oct 2019
Dear Corey, Thank you very much for taking time to share your experience. Your feedback is very important to us and we are taking appropriate actions to address those issues you noted Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a convenient location and short walk to many restaurants, shops, stores, leisure and entertainment activities.The property has no restaurant or bar, guests must walk about 50 meters outside along shared pool area (with a condo complex) to its sister hotel the Centara Azure for dining/drinking options. My room has a DVD player mounted under the desk with metal mount having exposed sharp edges that can cut/scratch bare legs..
Stayed 3 nights in Jul 2019

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except a loud squeaking noise in the airconditioning unit in the morning
Stayed 1 night in May 2019
Response from Guest Relation Supervisor on 24 May 2019
Dear Marvin, Thank you very much for sharing your experience with us, your message will be shared with all concerned. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Clean and Nice Staff .only location hotel is not good.
Stayed 5 nights in Apr 2019
Response from Anna on 9 Apr 2019
Dear Valued Guest, Thank you so much for taking time to share you amazing review. It is very important to us. Looking forward to your return. Best regards, Guest Relations Supervisor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019
Response from Anna on 4 Apr 2019
Dear Anonymous, Thank you very much for choosing Centara Azure Hotel Pattaya and taking the valuable time to share such a pleasant review of your stay. We are happy to learn your staying with us was great and we are definitely looking forward to your return. Best regards, Guest Relations Supervisor

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice reasonably priced hotel. Recommended.
Very nice reasonably priced hotel. Recommended.
Stayed 4 nights in Mar 2019
Response from Anna P. on 27 Mar 2019
Dear Neil , Thank you for taking time to share your feedback. We are happy to hear you found Our Hotel very nice with reasonable price and you recommend us for travellers. We are looking forward to your return for another great experience. Best regards, Anna P. (Guest Relations Supervisor)

10/10 Excellent

Adir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Anna P. on 27 Mar 2019
Dear Adir, Thank for your time you've spent to share such a good review. We happy to get 10 of 10 is that mean you've enjoyed stay. We will share message to our staff they will be happy as we strive to provide the best service to each guest. Looking forward to welcome you again. Best regards, Anna P. (Guest Relations Supervisor)

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Anna P. on 20 Mar 2019
Dear Mr. Andrew, Thank you for an amazing feedback. he team were very pleased about your review and of course really happy that you enjoyed your stay. We all look forward to welcoming you back to our property in a near future so you can have another relaxing vacation. Best Regards, Anna P. (Guest Relation Supervisor)

6/10 Okay

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Bathroom let the hotel down..mould on the blinds and tiling..
Stayed 2 nights in Mar 2019
Response from Anna P. on 20 Mar 2019
Dear Keith, Thank you for your recent stay at our hotel and very appretiate spending time to share your feedback. We are sorry to hear that we have not been able to meet your expectations. Please kindly accept our sincerest apologies for all this inconveniences. Your comment is taken very serious and will address to all concern. We truly hope you will give us another apportunity to turn your experience around. With my best regards, Anna P. (Guest Relation Supervisor)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A nice hotel, pool not great, rooms are fair, if you want perfection, pay for a 5 star hotel!
Stayed 16 nights in Dec 2018
Response from Duangkamol K.(Ms) on 24 Feb 2019
Dear Value guest thank you for you review following your recent stay with us. We are sorry that pool not great. We look forward to welcoming yo back to our hotel in a near future. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, quiet area but within very close walking to Bars, Restaurants, etc Located between Soi Buakhao and Back Street. Sister Hotel next door has fantastic pool facilities and Restaurant.
Stayed 6 nights in Dec 2018
Response from Duangkamol K (Ms) on 24 Feb 2019
Dear value guest, thank you very much for taking the time to review our hotel on Expedai.com. It is great to read that you have enjoyed your time with us We also look forward to welcoming you back for a longer stay next time. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel swimming pool area small too little recliner room ok sauna good but need little fix hotel location is good near many places
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2018

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay *****
The presentation & cleanliness of the hotel & room were exceptional. The room is spacious with walk in bathroom & shower. There is a fridge provided which you can use for food & drinks. The bed is very comfortable and you can indicate if you want your room cleaned using the touch panel system. If there were a problem, it were dealt with efficiently and to a satisfactory standard. There were a problem with the electrics in my room but the hotel moved us to an upgraded room with balcony free of charge which were a fantastic resolution. All staff are friendly and are willing to help with good English language skills.
Stayed 9 nights in Nov 2018

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great stay at a very location friendly area,with plenty of food and drink places within walking distance.
Stayed 5 nights in Nov 2018

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2018

10/10 Excellent

eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location near Nightlife
Good hotel and good value for money. It has a pool although it's a bit dated with limited sun loungers. Also has gym, sauna & Jewish restaurant with prayer room if that's your thing. Would stay again user friendly for sure.
Stayed 11 nights in Aug 2018
Response from Duangkamol K on 10 Sep 2018
Dear Lain Thank you for being our guest and for your review on this Wonderful to read that you had a joyous stay and we hope to welcome you back in the near future for another relaxing time in Pattaya

8/10 Good

William

Liked: Staff & service, property conditions & facilities, room comfort
Beware of the Grumpy old condo user
This is a great hotel in a great location it has all a new condo sister hotel the only thing that let it down was the hotel pool it only had 4 Sun beds and were mostly taken up by the same condo guests on asking one well know old condo guest for a bed he got aggressive and I had to get manager he seemed to think that he had the priority on everything by the pool the umbrella the chairs the beds unfortunately the management did not resolve any matter with him so be aware if you go there you will encounter the rude arrogant old man the hotel pool should be for hotel guest only seeing as there are only 4 beds and the management should be there to enforce this
Stayed 8 nights in Aug 2018
Response from Duangkamol K. on 14 Sep 2018
Thank you for choosing Centra by Centara Avenue Hotel Pattaya and for taking the time to provide feedback about your experience at Centra by Centara Avenue Hotel Pattaya I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to informed the reception at condo and our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 Good

john, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and modern hotel
Overall had a good stay.Staff friendly,rooms clean with comfortable bed. Small swimming pool and gym in the roof. Only four sun loungers however you are able to use pool at sister hotel at the back of this one which has plenty. Would stay here again
Stayed 7 nights in Aug 2018
Response from Duangkamol K. on 25 Aug 2018
Dear Guest Thank you for taking the time to review our hotel. It is great to read that you have enjoyed the hotel as well as the the service provided by our team members. We are looking forward to welcoming you back to our property. Best regards

6/10 Okay

sam, uk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
nice and quiet hotel good location but not easy to find, staff are friendly but language issues, rooms and gym too small no view out bath towels were ridiculously old, I am sure the hotel can afford to buy new towels all and all its nice clean hotel.
Stayed 10 nights in May 2018

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2018
Response from Duangkamol K. on 9 Aug 2018
Thank you for taking the time to provide feedback about your experience at Centra by Centara Avenuw Hotel Pattaya

10/10 Excellent

Nawanat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel
Great night, good swimming pool
Stayed 1 night in Jun 2018
Response from Duangkamol K. on 7 Aug 2018
Dear Khun Nawanat, Thank you very much for choosing for your relaxing holiday and we really appreciate that you spent your time to share your experience during stay with us. Best Regards, Duangkamol K. Front Office Manager