Outdoor pool, pool umbrellas, pool loungers
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Reviews of Rabbit Mansion Patong Hotel

3 out of 5
Rabbit Mansion Patong Hotel
140/11 Nanai Road, Patong, Phuket

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 23 reviews" "
Rating 8 - Good. 10 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Zina

Liked: Cleanliness
Disliked: Staff & service, amenities
Good
Stayed 2 nights in Jan 2024
Response from ่ on 14 Feb 2024
thank you very much

10/10 Excellent

phil, uk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a great little hotel great staff good scooter hire food was good near some good bars but far away from the madness of patong
Stayed 20 nights in Jan 2020

8/10 Good

Avijit

Travelled with family
Liked: Cleanliness, staff & service
Good
There are good pluses and bad minuses. Wifi was poor throughout in my room so we had to be in pool area to get wifi. The bathroom separator curtain doesn’t exist. Bathtub is scrapped from the bottom. Hot water doesn’t reach bathtub but outside bathtub on floor it reaches. So floor gets wet and due to slope issues water stays stuck in places. Basin is too small. On the plus side. Rooms are great. Neat clean. Balcony was great. Food in their restaurant is good and cheap. Their scooter hire is cheap. Pool is very good. Staff are super excellent cooperative and always trying to help. So really mixed bag. Location is not beach but surrounded by eateries bars massage parlours etc. We chose family room and it’s adequate for 5 adults to sleep comfortably. The king bed can easily fit 3 adults.
Stayed 1 night in Dec 2019
Response from Pat on 8 Jan 2020
Thank you for your review and comment.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019
Response from Pat on 5 Nov 2019
Thank you for your review us. We hope you will be comfortable and helpful while staying at our hotel. We hope to see you next time when you come to Phuket. Thank you

10/10 Excellent

Anil Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay
The lady owner was so kind and lovely. Yes , She is very professional about her business. Very cooperative and strict too. everyone can stay with family , children or couple too .Rooms are so big and much much comfortable. And one special edition. I love the cats of owners . they come freely in our room and so cute 😍😍😍 one weird notice was stick in bathroom. please remove them. 😁😁😁
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2018
Response from Pat on 2 Mar 2019
Thank you for you review.

8/10 Good

LARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Pat on 12 Aug 2018
Thank you for your review. Hope to see you next time.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value in nanai Rd
Decent good value hotel, the local area has quality coffee and food , facilities all worked well, would stay again!
Stayed 3 nights in May 2018
Response from Pat on 28 May 2018
Thank you for your review. Hope to see agian

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 24 nights in Dec 2017
Response from Pat on 20 Jan 2018
Thank you

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my husband stayed here for 11 nights and had a wonderful stay, no complaints
Stayed 5 nights in Dec 2017
Response from Pat on 18 Jan 2018
Thank you very much for your review. Hope to see you next time.

10/10 Excellent

greg, bc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and clean
Great hotel with good sized pool, staff was very helpful, location within walking distance of everything from markets to beach. very clean and safe. Good value.
Stayed 6 nights in Dec 2017
Response from Pat on 24 Dec 2017
Thank you for your reviewed. Hope to see you next time.

10/10 Excellent

shikin, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and friendly staff. Swimming pool is well maintained. Its a jovial holiday for my family.
Stayed 7 nights in Dec 2017
Response from Pat on 20 Dec 2017
Thank you very much for your review. Hope to see you again.

10/10 Excellent

Stefan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Magnus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig och hjälpsam personal. Trivdes bra här.
Stayed 6 nights in Dec 2022

10/10 Excellent

Udo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2019

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities, room comfort
Preis- Leistungsverhältnis stimmt
Es ist nicht mehr das neueste Hotel, aber die Familie die das Hotel führt, war sehr angenehm und immer freundlich mit uns.
Response from Pat on 19 May 2018
Thank you for your review. Hope to see you next time.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Kiva pieni hotelli. Uima-allas olisi saanut olla pidempään auki. Meni jo 18 kiinni.
Stayed 13 nights in Feb 2018
Response from Pat on 10 Mar 2018
Thank you for your review.

8/10 Good

fabio

Liked: Cleanliness, staff & service, room comfort
Phuket che disordine
Strategico sulla nanay road ,piscina non grande ma mantenuta bene.caffe espresso Ottimo ma caro struttura vecchiarella ma pulita e con comodo parcgeggio x motorini.2 tv nella nostra camera molto grande(203). Nel complesso un 4star. Fabio Roma
Stayed 1 night in Feb 2018
Response from Pat on 2 Mar 2018
Thank you for your review. Hope to see you next time.

2/10 Terrible

morjiane, bruxelles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patron nous a jeté dehors
En arrivant à l’hotel, nous avons remarqué qu’il y avaient énormément de scooters a l’entree et beaucoup de bruit. Chambre : pas top. La climatisation ne fonctionne pas bien (avec 35°C c’est juste horrible pour dormir). Il y a une forte odeur d’egouts. Les murs sont fins comme du papier, on y entend tout ce que les voisins font. Paiement : nous avons du payer des frais supplémentaires au patron en plus du paiement via expédia. (360 Bath) Personnel : le patron est audieux. Au début de notre séjour, nous avons vu une famille avec 4 enfants (de moins de 6 ans) se faire jeter de l’hotel sous un soleil brûlant de 34°C. Nous ne connaissions pas la raison mais nous nous sommes dit qu’ils avaient surement fait quelque chose de mal. A notre dernier jour, nous avons rendu la clé de la chambre a midi et le taxi venait nous prendre entre 16 et 17h. A 16h le patron nous a expulsé de l’hotel Car nous n’etions plus des « clients », quand mon mari a voulu lui parler le patron a sorti une hache (oui une hache!!) et a pris son tuyeai d’arrosage en nous jetant de l’eau pour que nous partions de l’entrée de l’hotel. Les clients étaient choqués, ce n’est pas la première fois, et nous nous sommes senti humiliés (nous avons pris 14 nuits dans cet hôtel, un minimum de respect!) Situation : La plage est a 40min a pied, avec la chaleur c’est très désagréable surtout que la Nanai road est pleine de grandes montées. Bref : pire expérience de toute ma vie. A éviter.
Stayed 9 nights in Feb 2018
Response from Pat on 25 Feb 2018
So sorry for inconvenience. But we would like to know, You review us hotel "we noticed that there were a lot of scooters at the entrance and a lot of noise. Room: not great. The air conditioning does not work well (with 35 ° C it's just awful to sleep). There is a strong smell of sewers. The walls are thin like paper, you can hear everything the neighbors do". Why you come back to stay with us hotel again in 2nd time. Do you know all motorbike that you see who rent it? French guest from outside. Us hotel rule check in time after 14.00 O'clock and check out time before 12.00 O'clock. That mean guest can not use all facility of hotel except lobby or restaurant you can sit for waiting taxi. But we allow to use swimming pool for free until 16.00 O'clock. You think it's fair for other guest who can not use the pool after check out or hotel or hotel have expense for clean towel or pool after you use. I have guest check out time 12.00 O'clock and taxi come to pick up them 17.00 O'clock. They waiting at lobby and restaurant. And some guest pay extra for late check out. The guest have child 6 year old that you mention why we throw out of us hotel because they don't want to pay money extra for his family who stay another hotel and want to use swimming pool. We did not throw out them. But we move them to another hotel that we find it for them. You did not know the real story why you written on your review. I do not know what happened after I told you to go up from the pool. But i apologize for you bad experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Gut und günstig....
schöner Aufenthalt. etwas lebhaft .....aber alles in unmittelbarer Nähe.
Stayed 20 nights in Jan 2018
Response from Pat on 2 Feb 2018
Thank you for your reviewed. Hope to see you next time.

8/10 Good

Werner, Rumburk, Tschechien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel an der Nanai Road
Das Hotel war ganz gemütlich sehr grosses Zimmer schöner Swimming Pool, leckere Speißen im hoteleigenen Restaurant, freundliche Mitarbeiter
Stayed 27 nights in Dec 2017
Response from Pat on 25 Jan 2018
Thank you for your review. Hope to see you next time.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
2km entfernt,mototbike;
Premurzimmer hat mir nicht gefallen.mußte ausweichen auf Luxuszimmer nr 207 aufpreis 120 Baht pro Nacht.
Stayed 7 nights in Nov 2017
Response from Pat on 24 Dec 2017
Thank you for your reviewed. Hope to see you next time.