Superior Room with Window | In-room safe, laptop workspace, free WiFi
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Reviews of Lavender Hotel

3 out of 5
Lavender Hotel
168/142 Phang Mueang Sai Kor Rd, Patong, Phuket

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 29 reviews" "
Rating 8 - Good. 14 out of 29 reviews" "
Rating 6 - Okay. 7 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is helpful and friendly. The place was good to stay. The food around the area is best
Stayed 7 nights in Jun 2019
Response from Pat on 6 Jul 2019
Thank you for your kind feedback to us

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Not a bad place, but dorms need some love.
Not a bad place, but some irritations if you stay in the dorm. There is only one key, if the door is locked the staff knock until you open it....even if its 3am (yes this happened) rather than having another key cut?? They also take late night guests so having someone turn up at 2/3/4am and turning the light on was also common. The entire room needs a deep clean, they do a reasonable job, but under the beds/fans etc it's very dusty
Stayed 2 nights in Mar 2019

10/10 Excellent

Riaz, toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Staff and The Best Hotel
That's was the best hotel very clean and the stuff was very friendly close to the shopping mall restaurant and entertainment area and walking distance to the batong beach I highly recommend to any one
Stayed 3 nights in Sep 2017
Response from Manpreet on 19 Jan 2019
Thanks a lot for your feedback and for a lovely stay with us. Hope to see you again :-)

6/10 Okay

Andrew, Queensland, Australia.

Liked: Cleanliness, staff & service
Central location
We had a very enjoyable stay, it was all about location for us being our first time to Phuket. The staff were amazing, helpful without being pushy. Rooms clean and safe environment. Easy walk to beach,shopping, restaurants. Enjoyed the freedom and relaxed atmosphere. Lovely breakfast every morning was an excellent start to our day, with the freedom of sitting longer in lounge to gather our thoughts for the day ahead. Or simply waiting for our tour driver to arrive. No pool or garden, but we were not there to swim or spend our time reading around a pool. We like to get out and about the friendly staff helped us to secure the best possible tours. Without the inflated prices.
Stayed 7 nights in Aug 2017
Response from Manpreet on 16 Sep 2017
Thanks you so much for your words. We defiantly work on your suggestions. Hope to see you soon :-)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kevin, Seoul

Conviently Located
Convenient location. Gets you away from the busy area. Not too much commotion. Close to good breakfast, Thai food, money exchange, and scooter rental shops. Area is easy to navigate and learn key area locations from hotel. This place is great if all you're looking to do is hang your hat to rest and not expecting luxury treatment. On the other hand, the bathroom was tiny. Taking a shower results in getting the entire bathroom soaked with water. Almost no point in a floor mat (towel). Bed was a bit stiff and didn't have springs. However, I did get a sense of cleanliness when moving about and sleeping in the room/bed. Staff varied throughout my stay. All of which my interactions felt like I was being a burden with my questions. Perhaps it's simply the culture and/or attitudes that I'm not accustomed to? Though I shouldn't have to ask the questions. They should be more welcoming, orient me with the area with a map, and give me the basic run down of wants and needs. I won't be back simply because I prefer to jump around and try new places, but couldn't recommend this to a friend simply because I would feel comfortable sending a friend there into a lack of care or assiatance.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and clean hotel
Location perfect, awesome staff, clean rooms.
Response from General Manager on 13 Jan 2017
Dear Guest, Greetings from Lavender Hotel, Thanks a lot for your appreciated words for our property.. We assure you that next stay with us would be more comfortable and luxurious. Hope to see you soon :-) Best Regards, Lavender Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staff was very friendly

10/10 Excellent

Pranjal, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, pleasant stay... value for money...
I chose this hotel after reading most of the positive reviews on tripadvisor and found the same. Hotel was really nice near to main area in Patong. Me and my wife stayed in Superior Grand Deluxe Room. Room was big enough, neat and clean. Hotel staff was really nice, helpful. We hired bike from hotel itself to roam around. I would definitely recommend this hotel. Only problem was Wi-Fi but that is negligible, you can always access it in lobby. There is no swimming pool but its very near to beach so u don't need it even. So I am giving 5/5 rating to Lavender Hotel, would definitely stay here whenever visit phuket again.

6/10 Okay

Dominic, Calgary, AB, Canada

Value for Money
The facility is located at a modest location, about 45mins-1hr from the Airport. WiFi was accessible and decent from my 2nd story room. The overall room was simple but comfortable. Only issue was noise, as the walls were very thin and noises could be heard extremely easily.

6/10 Okay

Hallan, Sydney, NSW Australia

Liked: Cleanliness, room comfort
Good value and location
It's a very good value for money. The location is very central, close to pubs, restaurants, clubs and the beach. Staff was friendly and the 24h front desk is definitely a good service. I checked in at around 2am with no hassles. There are a lot of people around this area. The only recommendation is for them to dry towels properly, but I found that most simple hotels in thailand have this problem. The room window goes to a small, narrow alley with some rubbish. But I didn't find it annoying, as I was always out somewhere or with the air-conditioner on.

8/10 Good

Alison, Nuneaton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the money
Great budget hotel. Staff very helpful. Hotel is in a quiet location but there are plenty of cheap restaurants nearby. Beach is about 10 minute walk and nightlife the same.

8/10 Good

Damien, Paris

Liked: Cleanliness, staff & service
Hotel au très bon rapport qualité prix
En ré"servant cet hotel nous savions bien qu'il n'est pas le meilleur 3* de Patong mais on l'a choisi car il présentait un bon rapport qualité prix. Propre, pas excentré, Personnel professionel et acceuillant et très bon tarif. L'hotel nous servait de dortoir pour dormir et prendre uen douche
Stayed 16 nights in Mar 2018
Response from Pat on 22 Apr 2018
Thank you very much sir

6/10 Okay

claaro, HKI

Disliked: Staff & service, property conditions & facilities
The stuff were quite rude, there were 3 different girls working, just one was nice and smiling, the other two were so rude and angry all the time, I duno why? the safe box didn't work, and thy promised me to change the batteries of it, but nothing happened, so I couldn't use it at all, no TV or computer in the lobby, and the net is so bad in the lobby.
Stayed 6 nights in Oct 2017

8/10 Good

France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Thanks for your lovely stay with us:-)

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fuire ca sent les égouts et bruiyant
Odeur dégoûtante dans la chambre. On entent les voisins même ceux de l'hôtel a côté , le wifi est horrible Le matelas en cuire sans draps Balcon minuscule si vous en avez un dans votre chambre pourtant j'avais choisi la grandeluxe Avec balcon ...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ลาเวนเดอร์
มีโอกาศจะกลับไปพักใหม่สะอาดสะดวกสบาย บรรยากาศในห้องดีมากๆๆจนท บริการดี
Response from Manpreet (Hotel Management) on 19 Sep 2016
Dear Guest, Thanks for your valuable feedback , We assure you that next time you will feel more comfortable with our services. Hope to see you soon. Best Regards, Lavender Hotel.

8/10 Good

Hideyoshi, 札幌市

Liked: Cleanliness, property conditions & facilities
ある程度の自炊可能
良い点 空港のミニバスにラベンダーホテルの名前を告げると分かっていた １階フロアーの隅にキッチンがある。利用可能。 部屋にドライヤーがある。 エレベーターがある。 悪い点 安い部屋の窓の外は隣のホテルの部屋が目の前か廊下が景色となる。 改善点 部屋の照明が間接照明で暗いため、机での作業ができない。鏡も暗くて自分の顔がよく見えない。 トイレシャワールームに換気扇がなく、熱いお湯の湯気がこもる シャワーとトイレの間にはカーテンとかは無いのでビシャビシャになる 部屋は禁煙である Wi-fiは夕方から夜にかけての時間帯が特に繋がりが悪くなっていた

8/10 Good

rocco

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 13 Jan 2017
Dear Guest, Thanks for your appreciated words for our property.. Hope to see you next time... Best Regards, Lavender Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

julie, la ciotat

Liked: Cleanliness, staff & service
bon rapport qualité prix
Hôtel sympa wifi gratuit possibilité de louer un scooter directement à l'hôtel Chambre correct sauf la douche pas pratique;personnel agréable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christine, Stuttgart

Liked: Cleanliness, property conditions & facilities
sehr gepflegtes Hotel, grosse Zimmer, sehr sauber
gepflegtes Hotel, mit grossen Zimmern, zwar etwas weiter vom Zentrum gelegen, aber alles Strand und Bangla Road gut zu Fuss zu erreichen

6/10 Okay

Niclas, Stockholm

Liked: Staff & service
Good enough
I wasn't expecting much when I booked this hotel but just needed a stay over in Patong for a night. The hotel staff was friendly and the room was large and good enough but nothing more. The location is a bit off but it's walkable to Jungceylon and the beach but I would recommend renting a bike.

6/10 Okay

Rune, Kristiansand

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
OK
Nice staff. Not so nice room. We stayed in ground floor, and it felt like a cell. Pay some Bath more and get a room above. Cleaning is good, and it's quiet though not to far from Bangla. Walking distance or ca 70 Bhat riding the motorcycle "cab" :)

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
ダブルベットしかありません。
部屋のタイプを選ぶとき、ツインの部屋をリクエストしたが、このホテルはダブルしかないとのこと。つく前に電話した時も、着いた時もフロントの人は英語を話せませんでした。

10/10 Excellent

Stella, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for perfect stay in Patong
Welcomed by friendly staff and owner. The room was very nice, colourful and clean. I rented a scooter at the reception to travel around the island. Just next door restaurants and convenience stores, and a few minutes walk to the beach and commercial centre.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pulito e moderno, stanze bellissime
Hotel moderno, colorato con stanze spaziose e molto ben arredate. Staff molto cordiale, posizione ottima per girare in motorino o farsi due passi a piedi in questa bellissima isola. Veramente consigliato!