Reception
Check availability

Reviews of Hotel Sarah Nui

Hotel Sarah Nui
Bp 4354 Fare Tony, Papeete, Windward Islands

Reviews

7.2

Good

Rating 10 - Excellent. 247 out of 1000 reviews" "
Rating 8 - Good. 330 out of 1000 reviews" "
Rating 6 - Okay. 240 out of 1000 reviews" "
Rating 4 - Poor. 115 out of 1000 reviews" "
Rating 2 - Terrible. 68 out of 1000 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin, Flemington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful extra large room
Stayed 1 night in May 2024

10/10 Excellent

Severina, Kailua Kona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very courteous. Called for taxi upon request at checkout.
Stayed 1 night in May 2024

10/10 Excellent

Cindy, Bailey Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in May 2024

4/10 Poor

Dara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff was not helpful & very unorganized.
Stayed 1 night in May 2024

6/10 Okay

Rosamund

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is old,shabby and in need of upgrading. We regretted staying there. When we booked there was a guest laundry. When we got there it was no longer available. The room was spacious but in need of renovation. Old mismatched furniture. No bedside lights. No overhead light. Not a pleasant place to stay.
Stayed 3 nights in May 2024

2/10 Terrible

Mark Andrew

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Miroslaw

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible. The worst hotel I have ever stayed at (and I travel a lot). Ran down and dirty rooms, bug on the bed when we first entered the room. The entire hotel did not have water one evening just when I needed to take a shower and they had to call someone to fix it. Traffic and scooters very noisy at night. On top of that, the locals partied from midnight till 4 am each night with loud music and screaming. Did not close my eyes for a bit. I booked this hotel based on the positive reviews and I am very surprised where the positive feedback comes from. Should have paid the money and stayed at the Intercontinental.
Stayed 2 nights in May 2024

8/10 Good

Gautam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely property to stay if you are there for a day or so in Tahiti. Not extravagent at all but the staff was lovely and the accomodation does the job for short stays. Food options are limited but walking for about 10 min takes you to areas where there are good places to eat
Stayed 1 night in Apr 2024

4/10 Poor

Adam

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Bar with food about a 10 minute walk away.
Stayed 1 night in Apr 2024

8/10 Good

Gary

Travelled with family
Liked: Staff & service
Centrally located for all of our needs....
Stayed 2 nights in Apr 2024

10/10 Excellent

Barbara

Travelled with partner
Good location and only used room for 3 1/2 hours and checked out
Stayed 1 night in Apr 2024

6/10 Okay

Dagmar

Travelled with partner
Liked: Cleanliness, staff & service
Sketchy area, did not feel safe, very noisy, no water pressure for shower, mediocre room, our breakfast was included however I asked for a second croissant and was told there were no more- however the next guests had croissants on their plates (seems like the croissants were rationed). Positive point - parking was free.
Stayed 2 nights in Apr 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Good property for one night stay
Stayed 2 nights in Apr 2024

6/10 Okay

Razawa

Stayed 2 nights in Apr 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay for a short stay due to leaving early hours of the morning. Would stay again , very nice
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were in bad shape, they were clean but the floor boards sank as you walked on them. There was peeling paint in the bathroom and the bed was rickety. There was no wifi in the room at all. However your employees were amazing!
Stayed 2 nights in Apr 2024

6/10 Okay

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
Takes a little time to fill out paperwork
Stayed 2 nights in Apr 2024

6/10 Okay

Anthony

Travelled with partner
Disliked: Amenities
You must have realistic expectations. The room was clean. It’s an old property in an industrial part of town. Lots of street traffic and it’s loud. All night long. We only had to stay one night before our connection then we were gone. You can do anything for one night.
Stayed 1 night in Apr 2024

4/10 Poor

Estelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good things : the sheets were clean and the AC was working. But the beddings were stained. There were stains also on the walls and the furniture was in bad shape. The electric kettle was dirty and the glasses too... Not worth the price at all!
Stayed 1 night in Apr 2024

10/10 Excellent

Caitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, close to walk to the market and shops. Friendly staff and clean room.
Stayed 1 night in Apr 2024

4/10 Poor

Jason

Travelled with family
Disliked: Amenities
Too old
Stayed 2 nights in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Sandy, Kirkland

Stayed 1 night in Apr 2024

6/10 Okay

elena

Liked: Staff & service
Disliked: Cleanliness
The hotel needs some maintenance and could definitely use more thorough cleaning in between guests
Stayed 1 night in Apr 2024

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service
Good for one night stay to catch cruise. The cruise terminal is not close to hotel. Not walking distance , need taxi to get there. Check in was fast and efficient.
Stayed 1 night in Apr 2024

8/10 Good

Douglas

Travelled with partner
Liked: Staff & service, amenities
Very convenient location and good value. Spacious room but floors were dirty. Nice lobby. Some street noise from loud scooters.
Stayed 2 nights in Apr 2024

10/10 Excellent

Renee

Stayed 1 night in Mar 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Iryna

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Gerry, Healdsburg

Disliked: Property conditions & facilities
This is a pretty rundown building with very little amenities and very little comfort. I am sorry to say that as the people were very nice.
Stayed 1 night in Mar 2024

10/10 Excellent

YONGWEI, LYNNWOOD

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
10 mins from airport
Stayed 1 night in Mar 2024

6/10 Okay

Kerri

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for town and the ferry port.
Stayed 2 nights in Mar 2024

6/10 Okay

Victor

The area is not so nice, but the more nice parts of Papeete are walkable(10 minutes). It is ok
Stayed 6 nights in Mar 2024
Response from The front desk on 17 Mar 2024
Thank you for taking the time to leave your comments and rate our establishment.We appreciate it.

10/10 Excellent

Jolin

Stayed 1 night in Mar 2024

8/10 Good

Arne

Stayed 1 night in Mar 2024

4/10 Poor

Robert, Sutton

Stayed 1 night in Feb 2024
Response from The front desk on 18 Mar 2024
Ia Ora na,Thank you for taking the time to review our establishment.We appreciate that.We are sorry that your stay with us did not meet your expectations.

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable enough for a quick stop over and convenient to walk to the market and ferry terminal. I would have appreciated more shelving and hooks in the bathroom, especially in the shower for toiletries. After we figured out the A/C, the temp was comfortable for sleeping. Not fancy but felt safe and a decent price.
Stayed 2 nights in Feb 2024
Response from The front desk on 17 Mar 2024
We thank you for taking the time to rate and leave your comments about our establishment.We appreciate it.We take a good note about your remarks and we will do the necessary about it.Thank you and have a nice day.

4/10 Poor

kirk

Stayed 2 nights in Feb 2024

10/10 Excellent

Bo

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from The front desk on 17 Mar 2024
Thank you for taking the time to rate our establishment.We appreciate it.Have a nice day and take care.

6/10 Okay

Kathryn

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Just say no
Sadly, this place could stand to have great improvements, from amenities (there are none) to decor, smell, and comfort. Come on people, at over $100/night, you can do better than this.
Stayed 1 night in Feb 2024
Response from The front desk on 17 Mar 2024
We tank you for taking your time to leave your comments and rate our establishment.We appreciate it.Rest assured that we will share your comments with our supervisor.Have a nice day and take care.

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot rooms old worn out. Front desk was kind
Stayed 1 night in Feb 2024
Response from Farrah The Reception on 20 Feb 2024
Dear guest, we thank you for taking the time to rate and leave your comments about our establishment.We take a good note about it and we will do the necessary.

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tahiti pre-cruise stay
Good hotel for the price...2 night pre-cruise stay...worked perfect for us...close to the Papeete Market(a must do)...would stay again...front desk very helpful.
Stayed 2 nights in Feb 2024
Response from Operation Manager on 20 Feb 2024
Thank you for taking the time to rate our establishment.We appreciate that.Rest assured that we will share your comment with our manager.

6/10 Okay

LINDA

Liked: Staff & service
pas top top
Hotel très vétuste, qui mériterait d'être rénové. la chambre n'est pas super propre, les murs sont sales, la fenêtre ne fermait pas. le prix est cher par rapport a l'hôtel. Je recommande que pour une seule nuit pour dépannage. pour un plus long séjour a éviter.
Stayed 2 nights in Feb 2024
Response from Operation Manager on 20 Feb 2024
Cher client, nous vous remercions d'avoir pris le temps de laisser vos commentaires à la suite de votre séjour dans notre hôtel. Nous prenons bonne note de vos remarques et ne manquerons de faire le nécessaire.

6/10 Okay

Steven

Stayed 5 nights in Feb 2024
Response from The front desk on 17 Mar 2024
We thank you for taking the time to rate our establishment.We appreciate it.Have a nice day and take care.

6/10 Okay

Rosalyn

Liked: Cleanliness, staff & service, room comfort
Ok for 1-2 nights.
We arrived late in PPT so stayed for 1 night. The first room on 3rd floor was small and AC didn’t work. We were moved to 1st floor, bigger and nicer room with AC. The hotel is older, tired looking, clean and ok for 1 night. Staff was helpful. Bottles of water and hot water pot in room. No food available.
Stayed 1 night in Feb 2024
Response from Operation Manager on 20 Feb 2024
Dear guest, thank you for taking the time to leave your comments following your stay at our hotel. We take good note of your remarks and will not fail to do the necessary.

4/10 Poor

Charles

Travelled with partner
Ok for 1night no electricity at 1st & AC didn’t work. Friendly staff.
Stayed 1 night in Feb 2024
Response from Operation Manager on 20 Feb 2024
Thank you for taking the time to rate our establishment.We appreciate that.

6/10 Okay

Verified traveller

Liked: Room comfort
Economical short stay
Close to cruise ship terminal, 10 min. walk to downtown area with food and other shops. We used it for a day stay and the air conditioning, shower and bed worked great for a rest before late airplane trip. Front desk made taxi reservations and even got us in an hour earlier. They spoke enough English to understand our needs.
Stayed 1 night in Feb 2024
Response from Operation Manager on 20 Feb 2024
Thank you for taking the time to rate our establishment.We appreciate that.Rest assured that we will share your comment with our manager.