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Reviews of Sobralia Hotels Casino Resort & Spa

5 out of 5
Sobralia Hotels Casino Resort & Spa
Char Dham Road, Namchi, sikkim

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

PRAMOD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and clean. I did like that they had heaters due to the cold weather. Great views from hotel and great location.
Stayed 1 night in Feb 2019

6/10 Okay

Tobias

Liked: Cleanliness, staff & service
Unfortunately not a 5-star hotel
We traveled to Namchi with high expectations, especially since the hotel is listed as a 5-star hotel here on hotels.com. Unfortunately, these expectations could not be met at all! I just want to list a few things that were not very great: - Heating in the room is provided in the form of a stand-alone electric heater - Windows are not fully closing - Half the bathroom is under water after showering, due to insufficient shower curtain - Toilet paper is getting wet during showering, since it is literally mounted inside the shower - Outdoor pool water was green, not very inviting - The "gym" is a mess, you don't want to use the equipment in there - Buffet is good, but certainly not 5-star - Some of the towels had stains - WiFi temporarily broke down during our stay, "technical issues with the software" On the positive side: - If you don't end up staying during smog season with an air quality index of around 300 and absolutely zero clear views of any of the surrounding mountains, the view is probably great. You supposedly see the third highest mountain in the world, Kangchenjunga. - Service was very good - Location is great for sightseeing and hiking trips - Restaurant and bar prices are reasonable
Stayed 3 nights in Nov 2018

6/10 Okay

Abhijit

Liked: Property conditions & facilities, room comfort
Well maintained hotel , value for money ..
This hotel is good but not a 5 star property . There is value for money and food and rooms are good .
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SUNIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with Friendly Staff
Very enjoyable stay Staff very helpful and forthcoming to advise and provide alternatives.Location very good.