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Reviews of La Quinta Inn & Suites by Wyndham LAX

2.5 out of 5
La Quinta Inn & Suites by Wyndham LAX
5249 W Century Blvd, Los Angeles, CA

Reviews

7.4

Good

Rating 10 - Excellent. 1435 out of 3906 reviews" "
Rating 8 - Good. 1014 out of 3906 reviews" "
Rating 6 - Okay. 615 out of 3906 reviews" "
Rating 4 - Poor. 366 out of 3906 reviews" "
Rating 2 - Terrible. 476 out of 3906 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Lupe

Travelled with family
Disliked: Cleanliness
Bathrooms need to be throughly cleaned.
Stayed 1 night in May 2024

2/10 Terrible

Kyle R

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in and our was simple and easy. Parking was good. However, elevators were shaking, damaged and electrical wires showing. Continental breakfast was a single toaster for toast or cereal. The room was adequate size. The shower leaked water across the floor in the bathroom. The electrical sockets were missing face plates or didn't hold chargers. The telephone did not work in the room or the lobby by the elevators. Overall I would not suggest this property to anyone.
Stayed 2 nights in May 2024

2/10 Terrible

Tamika

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was a huge issue for me to put the stay charge on one card, and the refundable deposit on another card- when that is possible to do. Other hotels do it all the time. This made a huge difference in whether I had a place to sleep that night when visiting from out of town. They said it was policy but it was no where in the site. That was a huge inconvenience and I had to call and borrow money from someone just so everything can be on one card.
Stayed 2 nights in May 2024

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well, many restaurant options around but they have not sent back my deposit yet
Stayed 6 nights in May 2024

6/10 Okay

Kenessa

Liked: Property conditions & facilities
Construction caused spiders to come in the bed and bathroom, unsafe area around hotel
Stayed 3 nights in May 2024

2/10 Terrible

Sheri

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
$45/per day to park and their "Breakfast Buffet" is now toast and fruitloops. This place is nothing better than a Motel 6! Parking garage has a 6'4" vehicle height max, and stinks like marijana as do all the elevators and hallways. Staff said possible early check in but when we got there at two they said there would be NO rooms available until exactly 3:00 at which time MIRACULOUSLY like 15-20 rooms became availabe.We will never stay at a La Quinta/Wyndham again
Stayed 1 night in May 2024

6/10 Okay

Clinton

Travelled with family
Disliked: Property conditions & facilities
Convient location but hotel and room condition could be better
Stayed 3 nights in May 2024

10/10 Excellent

Antoinette

Travelled with family
Liked: Staff & service
I like the location of the property, due to my early flight in Sunday, the location is definitely a convenience. Also the staff were very nice with assisting with my last check in.
Stayed 1 night in May 2024

2/10 Terrible

valentin, Las Vegas

Travelled with family and small children
Disliked: Cleanliness
They make you pay for parking, the bathroom door doesn’t have locks,
Stayed 1 night in May 2024

2/10 Terrible

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

Dana

Travelled with family
Disliked: Amenities
the pool and fitness center was closed. It wasn’t mentioned anywhere except their personal website. Their website on there saying they service breakfast with eggs and bacon and such is false as well. They served us bread and cereal. The first room smelt like tar and the second room smelt like feet. I liked the tiny dove bars and that’s about it. Oh, yes and I booked my room over 2 months in advanced and they never got my Expedia booking so the room I bought was not there. What an experience!
Stayed 3 nights in May 2024

2/10 Terrible

Maude

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Room was not cleaned although I requested it. Parking is super expensive. Staff is not friendly nor accommodating. Breakfast is horrible (toasts and kids cereals only). Restaurant refuses to charge to the room. Way too many shortcomings with this hotel!
Stayed 2 nights in May 2024

8/10 Good

Daniel, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024

4/10 Poor

Allison

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Amanda

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and convenient only. Stayed at another La Quinta Inn the night before 3 hours north which was nearly perfect. This LAX one was horrible. Guess that’s Los Angeles??
Stayed 1 night in May 2024

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Thx u
Stayed 1 night in May 2024

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here in 2022 and again stayed here in 2024. Their break fast options are very much decreased. Should be work on this.
Stayed 1 night in May 2024

6/10 Okay

Emmanuel

Stayed 2 nights in May 2024

8/10 Good

Mastah Tee Fitness & Dance LLC

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The elevator needs to be renovated.
Stayed 2 nights in May 2024

4/10 Poor

Luis

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Our phone didn’t work so we had to go to the lobby to ask questions and we went down 4 times Sunday night asking for 2 pillows and they never came. The elevators are also slow and our tv in the 2nd tv in our room did not have a cable so didn’t work , had to go downstairs and report it since we had no functioning phone. They came and fixed it but inconvenience us so many times
Stayed 1 night in May 2024

8/10 Good

Mary

Beds were comfortable with a few options for food in the area. Shuttle service from airport was very slow with a long wait between runs.
Stayed 1 night in May 2024

4/10 Poor

Anjali

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor facilities, dirty room, super expensive parking, below average breakfast. Compared to other la Quinta hotels not a great stay.
Stayed 3 nights in May 2024

6/10 Okay

Judith

Travelled with partner
Liked: Cleanliness
Food there 3x going rate. But C store and Mac's half a block away. Breakfast was OK.
Stayed 1 night in Mar 2024

2/10 Terrible

marivan

Disliked: Cleanliness, staff & service, property conditions & facilities
Not Good service 👎👎
Stayed 3 nights in Apr 2024

4/10 Poor

Felipe

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I didn't like how they charge for parking and don't advertise that fee in the booking listing. $45 a day or told me to find parking on the street. I had a handicapped friend as my guest and the area is by LAX so street parking isn't necessarily legal or accessible forcing me to pay. The elevators are extremely small and fit maybe 3 people comfortably without cramming like sardines. Gym and pool closed. Morning breakfast options were waffles, cereal and toast. Nothing else. If your room is by the elevator shaft you will hear it all night long. They are neglecting the quality of people's stay because it's going to be converted into a Hilton soon and no longer a la quinta inn.
Stayed 2 nights in May 2024

6/10 Okay

victor

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

robert

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool closed, gym closed, $45 for parking was a surprise, ran out of soap for room, cut out most of the breakfast. Very disappointed
Stayed 5 nights in May 2024

2/10 Terrible

Kiana

Liked: Property conditions & facilities
Disliked: Staff & service
Checked in at 1 a.m only to be waken up at 6 a.m by what sounded like a high school band but turned out to be protesters at Holiday Inn right outside my window. I called the front desk to see why we wasn’t informed and given the option to go elsewhere and I was told to come down and they would rectify the situation (never happened) I went down only to be told they could not find the manager and they would call me 10 hours later no call I’ve called multiple times only to be left on hold until the phone call is transferred somewhere else it sucks cause I had to get up and find another hotel in order to get some sleep.when if they were honest I would’ve went somewhere else to begin with
Stayed 1 night in May 2024

8/10 Good

Mirela

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Dirty bathtub , poor breakfast , long wait check in
Stayed 1 night in Apr 2024

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to LAX, 2.8 km away. Love the free airport 24/7 shuttle service which runs every 30 min. The hotel shuttle pick-up area is located at level 2/ departure level of LAX airport, look for the red sign 'Hotel Shuttle' stand. The guest room is clean and bright. Room housekeeping service is provided ONLY upon request with the front desk staff. The room comes with all amenities except a kettle, though there's a small coffee maker. It would be more convenient to have a kettle in the room for everyday needs or at least provide one upon request, especially when traveling with family and friends. There's a Thai restaurant and Subway across the hotel and a McDonald's steps away. There are 2 gas stations with their convenient stores nearby. Overall, my family and I are happy with our 3-night stay at this hotel.
Stayed 3 nights in May 2024

2/10 Terrible

super

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Antwon

Travelled with family, Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
terrible service
Stayed 7 nights in May 2024

2/10 Terrible

Maira

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No early breakfast but the room and staff was nice.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, close to LAX, and affordable.
Stayed 1 night in May 2024

2/10 Terrible

Lizeth

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
My first and last time staying in this hotel. My husband and I stayed for 3 Nights, we had to pay for parking $45 per night is ridiculous. Breakfast including was trash they only served waffles, toast bread, cereal, water, and orange juice. We ended up going to different places for breakfast. The worst thing we never got our room clean or fresh towels those nights we were there. The pool wasn’t available and there was no gym either. The only thing I could give them is the room was room clean when we arrived.
Stayed 3 nights in May 2024

2/10 Terrible

MOHIT

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible breakfast, just bread and butter in the name of breakfast. Rude and non cooperative staff. Pool and gym unavailable. No soap and shampoo available.Over costly parking. My worst stay ever.
Stayed 4 nights in May 2024

2/10 Terrible

Rajan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
did not mention about other parking . They wanted to sell their own parking which is $50 per day . Customer comes to Hotel tired after long flight but they will not have any choise . They have to pay $50 no matter what for parking . Free breakfast is horrible with no eggs / sussage no fruits . but lots of plain bread
Stayed 2 nights in May 2024

2/10 Terrible

durga

Disliked: Cleanliness, staff & service
Cancelled my booking without informing me and did nothing about it while I tried to check in at 11 pm. I asked if they could check again and again but they lady at the front desk didn’t even try just watched me have a litttle breakdown and told me that there were no room available. So please don’t stay in this hotel if you want a place to stay after a long day of travel.
Stayed 3 nights in May 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They overcharge for parking. Limited to one elevator, second elevator not working.
Stayed 1 night in Apr 2024

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Next time we come back, but the parking is to expensive.
Stayed 1 night in Apr 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for welcoming me to LA
Stayed 4 nights in May 2024

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the quiet room and convenient location to everywhere we needed to go.
Stayed 3 nights in May 2024

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness
It smelled a lot like pot and the breakfast was just potatoes, coffee and waffles.
Stayed 2 nights in Apr 2024

6/10 Okay

Tukova

Disliked: Staff & service, property conditions & facilities
They didn’t mention it cost 45$ for parking plus I had to carry my own stuff to my room. If I’m going pay 45$ for parking at least carry my stuff or try and help me! Then at 8:45 all the breakfast was already gone!
Stayed 1 night in May 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities
The property was good. I understood it was under construction so Im not going to harp on that but I was a little disappointed in the fact the pool wasn't open. Totally understandable. Staff was very kind! Only thing I would comment on is the parking prices. Had I known the fee would've been that high I would have hesitanted on staying. Overall, I felt safe and comfortable there and I liked the simplicity
Stayed 4 nights in Apr 2024

2/10 Terrible

Xianghong

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Hugh

Liked: Cleanliness
Stayed 5 nights in Apr 2024