Penthouse, 1 King Bed with Sofa bed, Corner (Pines Corner Penthouse Suite) | In-room safe, blackout curtains, iron/ironing board

Reviews of La Jolla Cove Suites

3 out of 5
La Jolla Cove Suites
1155 Coast Blvd, La Jolla, CA

Reviews

7.2

Good

Rating 10 - Excellent. 384 out of 1001 reviews" "
Rating 8 - Good. 206 out of 1001 reviews" "
Rating 6 - Okay. 160 out of 1001 reviews" "
Rating 4 - Poor. 109 out of 1001 reviews" "
Rating 2 - Terrible. 142 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Natarajan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So steep to find gravel road limited parking outside and they charged $27 per night for that. Old big house with noise, bad smell, inconvenient steep rocky step walk, poor room maintenance. Not worth it to stay and will not recommend.
Stayed 2 nights in May 2024
Response from Front Desk Supervisor on 21 May 2024
We apologize for the experience you had with us.

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to the cove only downfall is everything is uphill behind the hotel. Restaurants and bars so it a steep climb.
Stayed 1 night in May 2024
Response from Hotel Management on 20 May 2024
Thank you for staying with us! We hope to see you again soon!

8/10 Good

Celeste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the bed was super comfortable. Good location, walkable to alot of places to eat. Only complaint is the walls are very thin so you can hear any little noise outside or in next room.
Stayed 1 night in May 2024
Response from Hotel Management on 20 May 2024
Thank you for staying with us! We hope to see you again soon!

6/10 Okay

Edward, Villanova

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is dated - luxury rooms are only assessable by a mountain of stairs - overpriced for what you get ; however, location is fantastic.
Stayed 1 night in May 2024
Response from Front Desk Supervisor on 19 May 2024
Thank you for your stay and review. Our luxury rooms are located in the Pines building, which are accessible by an elevator and stairs. The Terrace rooms are the ones that are accessible by stairs only. We hope to see you again soon.

8/10 Good

Brent

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom is super tiny. Rooms are ready for an update. Location is unbeatable. The pool was great. Great value.
Stayed 1 night in May 2024
Response from Hotel Management on 20 May 2024
Thank you for staying with us! We are getting ready to start our next phase of renovations after summer!

2/10 Terrible

Krittika

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked this hotel, I thought I was booking a nice and modern room, this was not the case. When we showed up, we learned that we would get a room in the old, un-renovated section of the building that was never advertised or shown in any images except for a sliver of the building color. Speaking to the front desk, they told us that we shouldn’t have looked at the room, and even blamed expedia for pictures that they put up. Anyone with common sense can see that this is not the right way to run a business, solely based on false advertising.
Stayed 1 night in May 2024
Response from Front Desk Supervisor on 16 May 2024
Thank you for your review. We actually said you should have looked at the room, not the building and we told you the photos of the room are accurate. There is no false advertising. You failed to mention you got a comp upgrade to the renovated section in every review posted, so let's be fair and point out all the facts. We're sorry you didn't have a good experience and hope you have a far better one at another location.

6/10 Okay

Jaswinder

Area around the property is beautiful beach.
Stayed 1 night in May 2024
Response from Front Desk Supervisor on 13 May 2024
Thank you for staying with us! Take care.

4/10 Poor

Toni

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do not waste your money staying on the side that has not been remodeled. 1 shower didn’t work. Pull out sofas with mattress we’re old and gross. Bathrooms and kitchenette old , dingy and not entirely working. Walkways dirty. Very dark rooms…loud weddings at night with loud music. Terrible stay, won’t go back! The new side looked much nicer.
Stayed 2 nights in May 2024
Response from Front Desk Supervisor on 20 May 2024
We apologize for the experience you had.

6/10 Okay

Diana

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
Stay at the hotel and have to pay parking fee. Hard to find place to park. Old section need upgrade since the price per night not cheaper than the new bldg
Stayed 1 night in May 2024
Response from Front Desk Supervisor on 13 May 2024
Thank you for staying with us!

6/10 Okay

Cindy, Carlsbad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Very friendly staff.
Stayed 1 night in May 2024
Response from Front Desk Supervisor on 13 May 2024
Thank you for staying with us!

10/10 Excellent

Roger, Klamath Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 2 nights in May 2024
Response from Front Desk Supervisor on 11 May 2024
Thank you for your stay and review! We hope to see you again soon! Take care.

6/10 Okay

Beverly

Liked: Staff & service
Very old property but in the process of remodeling. Great location and a perfect place for a medium size wedding on the roof
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 30 Apr 2024
We're sorry for any inconveniences you experienced. We hope to see you again soon.

10/10 Excellent

Ariana

Stayed 2 nights in Apr 2024
Response from Hotel Management on 20 May 2024
We hope to see you again soon! Thank you!

6/10 Okay

Stepphanie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is really outdated and was not easy to navigate.
Stayed 1 night in Apr 2024
Response from Hotel Management on 29 Apr 2024
We're sorry for any inconveniences you experienced. We hope to see you again soon.

10/10 Excellent

Luis, Bloomington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms. Newly remodeled.
Stayed 1 night in Apr 2024
Response from Hotel Management on 29 Apr 2024
We're so happy you enjoyed your stay! We hope to see you again soon!

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities
Not what we saw on the listing when we booked. No soap in the bathroom and it smells - super musty.
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 26 Apr 2024
We apologize for the inconveniences you experienced. We have shared your comments with the appropriate departments.

2/10 Terrible

Daniil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotel stay experiences we've ever had. We booked an economy room in the hotel's older, un-remodeled section and it was a huge mistake. The online photos of the room posted by the hotel are very misleading. I've had a much better experience staying in a Motel 6. Honestly, the hotel management should be ashamed and embarrassed for offering such poor rooms for such incredibly high prices. The only positive thing about this hotel is the location. On to the bad.. Room condition: Carpets are dirty with a horrible musty/moldy smell. Furniture is old and falling apart. Single pane windows without working locks, which could be opened from the hallway on the outside (not safe!). The chair in the room had multiple stains. Amenities: Our hotel room did not have A/C, a microwave, a mini-fridge, or a hair dryer. It's 2024, why can't a microwave and mini-fridge be included? Parking is $27/night when you can park for free right outside the hotel on Coast Blvd. Bathroom is extremely small and the shower water would turn extremely hot anytime an adjacent unit would flush their toilet. Lastly, on our last day the check-out was at 11am. While away from our room in the morning, we left the "do not disturb" placard on our door and still had some of our belongings in the room. When we got back to our room at 10am (an hour before checkout), there was a cleaning lady in our room starting to clean the room, even though we had the "do not disturb" placard placed on the door and it was
Stayed 6 nights in Mar 2024
Response from Front Desk Supervisor on 25 Apr 2024
We apologize for the inconveniences you experienced. We have shared your comments with the appropriate departments.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was incredibly helpful and personable. Best service we had all trip!
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 24 Apr 2024
Thank you for staying with us! We hope to see you again soon! Take care and stay safe.

8/10 Good

Irene, diamond bar

Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 13 May 2024
Thank you for your stay and review! We hope to see you again soon! Take care.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lots to do nearby. Loved the views
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 21 Apr 2024
Thank you for staying with us! We hope to see you again soon! Take care and stay safe.

4/10 Poor

Shawn

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
I thought this was such a perfect place for a beautiful ocean view! I wouldn’t stay in this area again, because I’m young and would like a place that’s not so quiet and has more bars and clubs in the area. If you’re looking for something quiet and beautiful, it’s a wonderful place! I got a room that was remodeled and was very happy!
Stayed 3 nights in Apr 2024
Response from Front Desk Supervisor on 20 Apr 2024
Thank you for staying with us! We hope to see you again soon! Take care and stay safe.

8/10 Good

Tiffany, Garden Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room is a little out dated. The tub was clogging a little bit but not an issue. The location is great. The bed is outdated but fine.
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 20 Apr 2024
Thank you for staying with us! We hope to see you again soon! Take care and stay safe.

4/10 Poor

Mackenzie

Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 20 Apr 2024
We apologize for the inconveniences you experienced. We have shared your comments with the appropriate departments.

4/10 Poor

Victoria

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Apr 2024
Response from Front Desk Supervisor on 20 Apr 2024
We apologize for the inconveniences you experienced. We have shared your comments with the appropriate departments.

6/10 Okay

Mike D

Travelled with partner
Liked: Cleanliness, amenities
Location was great. Hotel is VERY noisy at night with doors slamming and hearing people in adjacent rooms. Most upset about having room change inconvenience and time spent resolving as they put us in the wrong room based on what we paid (paid for King and they put us in a Queen). But they left our bags near the front desk all day, sitting unsecured area, when they assured us they would move them to our new room for us, and did not. I just happen to see our bags sitting there when we returned that evening!
Stayed 4 nights in Apr 2024
Response from Front Desk Supervisor on 17 Apr 2024
We apologize for the inconveniences you experienced. We have shared your comments with the appropriate departments.

6/10 Okay

Ricardo

Stayed 1 night in Apr 2024
Response from Hotel Management on 5 May 2024
Thank you for staying with us!

6/10 Okay

Mohamed

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The location is excellent
Stayed 2 nights in Apr 2024
Response from Front Desk Supervisor on 15 Apr 2024
thank you for your stay and review.

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price
Stayed 2 nights in Apr 2024
Response from Hotel Management on 13 Apr 2024
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
When I first arrived the staff was very friendly and helpful, it was two gentleman. This was such an amazing experience.
Stayed 1 night in Apr 2024
Response from Hotel Management on 13 Apr 2024
Thank you for choosing to stay with us! We hope to see you again soon!

8/10 Good

Shelly

Liked: Cleanliness, staff & service
Nice rooms, simple and clean. Access to the pool was confusing and the elevator on our side of the building was not working.
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 10 Apr 2024
Thank you for choosing to stay with us! We hope to see you again soon! We apologize for the confusion on the pool area.

4/10 Poor

Terri

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is poorly maintained. Poor parking.
Stayed 1 night in Apr 2024
Response from Hotel Management on 8 Apr 2024
We apologize for any inconveniences you experienced.

4/10 Poor

Eva

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The air conditioning in the room didn't work. (Room 220)
Stayed 1 night in Apr 2024
Response from Hotel Management on 7 Apr 2024
We apologize for the inconveniences you experienced. We have shared your comments with the appropriate departments.

2/10 Terrible

Caroline

Travelled with partner
Disliked: Property conditions & facilities
BEWARE. Bait and switch. Half of the property, the Pine side, has been renovated and is absolutely gorgeous. The other half is a nightmare from 1940. They don’t show pictures of the bad side. The only picture they show is of the bed, which is accurate. They neglect to show the formica bathroom, stained nasty carpet tiles, old ikea dresser with dorm fridge and microwave sitting on top. The room smelled of bleach so bad it made my eyes sting. There is not one picture of the pink exterior with crumbling concrete, exposed plumbing, AC units on the balcony, and rusted railings. The cheapest rooms are from this side. When the email you to upgrade that is why. We ended up with a beautiful room in the good side but at a huge price increase, even with their ‘discount’. The poor front desk staff seem immune to the constant stream of angry and disappointed customers on the ‘Nasty side’ as a I heard another patron call it.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 7 Apr 2024
Thank you for your stay and review. We apologize for any confusion regarding the rooms and their photos.

2/10 Terrible

Lynne

Travelled with family
Disliked: Staff & service, property conditions & facilities
The pictures posted for this property are for the renovated section. If you rent a standard room they do not tell you it is in the non renovated side. The side we got was filthy, stained carpets, broken unsafe area under sink, stained sofa….. Do not stay here
Stayed 1 night in Apr 2024
Response from Hotel Management on 7 Apr 2024
We apologize for any inconvenience you may have experienced during your stay.

10/10 Excellent

Catalina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings.
Stayed 1 night in Apr 2024
Response from Hotel Management on 6 Apr 2024
Thank you for choosing to stay with us! We hope to see you again soon!

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service
Very peaceful
Stayed 1 night in Mar 2024
Response from Hotel Management on 6 Apr 2024
Thank you for your stay and review! We hope to see you again soon!

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Location was great and had a nice view of the ocean. Rooftop seating area was the highlight. Our room was in the older section of the hotel and it was run down. Balcony had a lot of rust and the door to the balcony didn’t open and close properly. Also some rust in the bathroom and the water temperature in the shower changed dramatically while taking a shower.
Stayed 2 nights in Apr 2024
Response from Front Desk Supervisor on 4 Apr 2024
We're so sorry for the inconveniences you experienced at our location.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Front Desk Supervisor on 4 Apr 2024
Thank you for your stay and review! We hope to see you again soon! Take care and stay safe.

2/10 Terrible

Jatin, New Rochelle

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property with rusted terraces and poor interior
Stayed 4 nights in Mar 2024
Response from Front Desk Supervisor on 2 Apr 2024
We're so sorry for the inconveniences you experienced at our location.

8/10 Good

Matthew

Liked: Cleanliness, staff & service
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Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 1 Apr 2024
Thank you for your stay and review! We hope to see you again soon! Take care and stay safe.

2/10 Terrible

Anna

Disliked: Property conditions & facilities
Response from Front Desk Supervisor on 31 Mar 2024
We're so sorry for the inconveniences you experienced at our location.

2/10 Terrible

Christoffer

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Extremely dirty, rude front desk, did not deliver on what they promised, tourist trap style hotel. Great location.
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 30 Mar 2024
We're so sorry for the inconveniences you experienced at our location.

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location to spend a night in La Jolla. My room was older but clean and comfortable. The staff was very friendly and helpful!
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 30 Mar 2024
Thank you for your stay and review! We hope to see you again soon! Take care and stay safe.

8/10 Good

Katelyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
The renovated portion (The Pines) of the hotel is very nice, and this is where we ended up staying… be cautious when booking and pay attention to the details of the room. The original room we booked was not on the renovated side of the hotel, and the photos were VERY misleading, and there was no mention of partial renovations. We arrived for check in, and our original room was BEYOND disappointing. I wouldn’t have slept a wink all week, and we arrived with two young children who were tired and starving after a day of traveling across the country. The room was dated, dingy, filthy, all surfaces damaged and scratched, I wiped surfaces with a Clorox wipe and it was black afterwards, etc. I didn’t even let my kids take their shoes off. After a discussion with the front desk and the reservation line, we were able to switch to the renovated side of the hotel, but for an upgrade fee of course. The new rooms are very nice, and you can’t beat the location, but the booking/check in experience was just a very disappointing way to start off our first time in La Jolla. It was later disclosed to me that there is intent to gut and remodel the remaining portion of the hotel in the fall.
Stayed 4 nights in Mar 2024
Response from Front Desk Supervisor on 4 Apr 2024
Thank you for your stay and review! We hope to see you again soon! Take care and stay safe.

2/10 Terrible

Paula

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Did not get what I booked. Room was totally run down. Patio door was off the track and cold air could get in. Looked like it had not been updated since 1980.
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor on 25 Mar 2024
Thank you for your stay and review. We're sorry you didn't have a better experience. When you choose your room on the website you can see specifically which rooms are renovated (wood flooring, new decor, etc.) and which ones are not (carpeted, older decor, etc.). The newly renovated side is called "Pines".

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location but rooms need a bit of updating. Room heater did not work and had to get a portable heater which did not work well enough for the space. We were ocean front and the view from the balcony was spectacular. That made up for heating problem.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for choosing to stay with us! We hope to see you again soon!

10/10 Excellent

Kyle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff we spoke to were kind and friendly. Michael at the front desk was very helpful during the check in rush.
Stayed 1 night in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for your kind words, but more importantly thank you for choosing to stay with us!

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the renovated portion of the hotel with an ocean view. The view was absolutely incredible and I could see and hear the sea lions in La Jolla Cove from the balcony in the room. The room had upgraded amenities with push button lights. It was much more affordable than other ocean view rooms in La Jolla. The room wouldn’t have matched the price in other cities but for the view it was very worth it. Also I came early to drop luggage off (11am) and my room was ready so I checked in early free of charge.
Stayed 1 night in Mar 2024
Response from Hotel Management on 25 Mar 2024
We're so happy you chose our property for your stay, as well as the positive experience you had! We hope to see you again soon!