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Reviews of Wareerak Hot Spring & Wellness

3 out of 5
Wareerak Hot Spring & Wellness
18 Moo 7, Khlong Tom Nua, Khlong Thom, Krabi

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 19 reviews" "
Rating 8 - Good. 2 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Beautiful and peaceful surroundings. Delicious meals. Lovely hot springs.
Stayed 2 nights in Sep 2023
Response from Wareerak Hot Spring and Wellness on 11 Sep 2023
Dear our beloved guests,Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a wonderful stay and enjoyed various aspects of your visit. Your positive feedback is truly appreciated, and it serves as motivation for our team to continue delivering outstanding experiences to our guests. We look forward to the pleasure of hosting you again in the future. Warm regards,

10/10 Excellent

Anna

Stayed 3 nights in Feb 2023
Response from Lalita on 3 Jul 2023
Thank you for giving us perfect score. We hope we can have a chance to welcome you again.Kind Regards.

2/10 Terrible

KAY YAN

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Atif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place all around. The roads leading to the property are now paved well, minus around 200 meters of gravel road. The food, drinks, spa, and most importantly hot springs are top notch. The only thing missing is an ice bath, I hope they add that soon.
Stayed 1 night in Jul 2022
Response from Wareerak Hot Spring & Wellness Team on 25 Jul 2022
Thank you for your feedback. We will keep giving our best to our beloved guests as always and certainly taking our guest feedback to improve our hotel and service.

6/10 Okay

H&J

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property is beautiful and hot spring pools were great. We recommend you spray mosquito repellent as soon as you arrive at the property. As most of the staff spoke or understood very little English, there should be more signs and written information for the guests. There was a welcome 30-minute free foot massage but it could hardly be called the "massage" - they just washed and wiped our feet and immediately began selling spa services. We were so tired after traveling for more than 35 hours so we kept saying "no". Then they left in less than 15 minutes. Our room had so many things wrong: safe did not lock; door to the porch did not close (this was a big problem because of so many mosquitos); ceiling light outside the door was out; foot pedal on the trash can was broken; and the portable light for walking outside at night never worked.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Positives: Staff was great, property was spectacular. Negitives: Very limited food selections, too many holes in walls and under doors to let lizards in and sewage smell in room. Left 2 days early/non-refunable booking
Stayed 4 nights in Feb 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chilling at the hot springs
Quiet retreat, attentive staff
Stayed 2 nights in Sep 2017
Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time.

6/10 Okay

solo traveller, singapore

Peaceful Hotel
The place is good if you really want some peace or break away from the city. Rooms are spaceous, tidy. They can make more adjustments for the food selection and make sure all the items in the menu are available. Food is okay but can be improved a little bit more. Staffs are helpful even tho communication is a bit difficult due to language barrier. Didn't get to enjoy other excursions coz they don't have alternative for solo travellers. Maybe they can add or consider being flexible to the needs of their guests.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remote Hot Spring Resort
Me and my girlfriend had a great time with private Onsen hot spring. Resort provided free foot massage before we sleep. Several things they can improve are 1. English level of receptionist 2. Road condition to resort( last 1 km is almost wild, which some people may like)

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing relaxation with the best service and food!
We stayed 2 nights and it was absolutely amazing. I think longer would be a lot but 2 nights was perfect. The food was incredible and the grounds are beautiful. I work a nonstop job and this has been the most relaxing 2 nights of my vacation in Thailand. The hot spring pools are so nice. This is where you come to relax and rest and leave feeling rejuvenated.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded hot springs resort run by lovely people
We had a difficult journey up (took a turning that google recommended, had to dig out our car in the mud and rain...), but the staff were so welcoming and friendly that they made that nightmare seem less scary. The manager of the resort offered to come and get us when we couldn't move our car, but we ended up being able to get there ourselves after some help from amazingly helpful locals with headlamps and more experience of poor terrain. When we later reached the beginning of the track to the resort (starting at the ticket office for other hot pools), it was dark and we were shaken, but a lovely guy drove in front of us on his bike so we knew where to go (and gave us the confidence needed to drive through mud again!). The manager could tell that we were exhausted and hungry and so insisted that we relax, have dinner (which they cooked for us) and check in the morning instead of right that moment. The hot spa's were wonderful and really well cleaned/taken care of. We will definitely be returning to stay for longer next time!

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Spa Retreat - highly recommended!
Our stay at Warareek was amazing! Amazing service, and hot springs are really nice - a super relaxing trip! A perfect getaway from the touristy chaos of Aonang.

6/10 Okay

Lena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ingen höjdare.
Denna resort har sett sina bästa dagar. Det ligger vackert nära en flod och de berömda vattenfallen vid Khlong Thom. Det finns varma källor på o rådet och det har nog varit ett ställe som många, mest thailändare, sökte sig till för bada i källorna och få olika behandlingar i deras spa. Nu var vi nästan de enda gästerna. Rummet var slitet och vi var utan vatten nästan ett helt dygn. Vi beställde hämtning vid två tillfällen och båda gångerna kom de en halvtimme för sent. Resorten ligger isolerat och det finns ingenting att göra i närheten. Khlong Thom är ingen rolig stad. Det enda vi tyckte om, förutom den vackra trädgården med källorna var några otroligt rara, men väldigt osäkra flickor i restaurangen.
Stayed 1 night in Feb 2019

4/10 Poor

Andre

Disliked: Staff & service
DD
Peut ou pas de service, ceux demandé n’etait Pas au rendez-vous, petit déjeuner limite, loin de tout, pas de navette gratuite pour rejoindre la première ville a 17 Minutes , pas de préférence pour les clients ayant une location rien autour et rien n’est fait pour rendre le séjour agréable, prix des massages assez cher, l’ensemble bar et restauration limite...
Stayed 8 nights in Dec 2018
Response from Lookkaew on 9 Jan 2019
Dear Andre, I am very sorry that you were disappointed during stay at our Hotel. Your helpful comments will help us to continually improve the standard of facilities and services offered to all our guests. Best regards, Sales and Marketing Team

6/10 Okay

Thatyana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não recomendo.
A unica coisa boa sao as piscinas. Spa muito caro e serviço ruim! Quarto com ar condicionado com problema. Lençol e toalha rasgados, com um buraco enorme. Longe de tudo! Restaurante com poucas opções e todas com fritura. Café da manhã muito simples e básico. Atraso no serviço de transfer, translado contratado. Apenas 1 funcionário falava inglês. Os outros pareciam simpaticos mas nao conseguiam se comunicar. Nao recomendo!
Stayed 1 night in Nov 2018
Response from Lookkaew on 9 Jan 2019
Dear Thatyana , Thank you so much for your feedback your experienced during stay with us. We are always looking for ways to improve our service, and your feedback is an important. We promise you to do our best to make your next stay at our hotel an enjoyable one for you. Best Regards, Sales and Marketing

10/10 Excellent

Jungyoung

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
그럼에도..
힐링하기 좋은 정말 또 가고 싶은 곳 장점: 모든방에 TV없고, WIFI 안됨. 로비와 식당만 가능. 직원들 친절함. 주변 환경, 온천 너무 좋음. 단점: 청소상태 최악. 모기벌레 정말 많음. 호텔 데스크로 전화연결과 룸서비스 안됨 (와인 1병도 없어서 주문 못함) 주변에 아무것도 없음 (편의점까지 1시간정도) 도움되시길....그럼에도 불구하고...좋은곳임
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice good
깨끗하고 조용한 숙소다 단 대중교통이 어렵다
Stayed 1 night in Jan 2018
Response from Saiman on 8 Feb 2018
Thank you for your feedback. We will keep giving our best to our beloved guests as always and certainly taking our guest feedback to improve our hotel and service.

10/10 Excellent

Karin & Lukas, Basel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abenteuerlich;-)
Gümtliches Resort. Personal top und besonders herzlich! Auf jeden Fall wird man einen Besuch nicht bereuen. Vielen Dank an das ganze Team und vielleicht bis zum nächsten mal;-)
Stayed 2 nights in Oct 2017
Response from Nuch on 8 Nov 2017
Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel au coeur d'une foret tropicale
Cet hotel est tres isole et difficile d'acces apres les pluies. Vous y profiterez du calme, de la nature, d'un bain dans une eau tres chaude ainsi que d'un massage des pieds. Pittoresque. Bien pour une nuit.