Meeting facility

Reviews of The Westin At The Woodlands

4 out of 5
The Westin At The Woodlands
2 Waterway Square Place, The Woodlands, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 756 out of 1000 reviews" "
Rating 8 - Good. 135 out of 1000 reviews" "
Rating 6 - Okay. 48 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lonnie Dale

Travelled with partner
One of the best mattresses I’ve ever slept on. Wonder facility with lots to do within walking distance including concerts by major bands.
Stayed 1 night in May 2024
Response from Melissa Penaflor on 19 May 2024
Dear Lonnie Dale, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating , especially with the storms we had. They let me check out late as well
Stayed 1 night in May 2024
Response from Melissa Penaflor on 21 May 2024
Dear William,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Sammy Thuy

Liked: Staff & service
Stayed 4 nights in May 2024
Response from Melissa Penaflor on 19 May 2024
Dear Sammy Thuy, Thank you for taking the time to share your thoughts regarding your experience. Your feedback is important to us. Would you be so kind to further comment on your experience, I would be most appreciative. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 Good

Jalila

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Melissa Penaflor on 16 May 2024
Dear Jalila, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Karyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in May 2024
Response from Melissa Penaflor on 13 May 2024
Dear Karyna, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Melissa Penaflor on 13 May 2024
Dear Christopher, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staycation and we enjoyed the Como Social Club.
Stayed 1 night in May 2024
Response from Melissa Penaflor on 6 May 2024
Dear Shelly, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.

10/10 Excellent

stephen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
cleaniimess
Stayed 7 nights in Apr 2024
Response from Melissa Penaflor on 30 Apr 2024
Dear Stephen, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 Okay

Jennifer, Kalamazoo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No free Wi-Fi no free water no shuttle But super clean
Stayed 3 nights in Apr 2024
Response from Melissa Penaflor on 30 Apr 2024
Dear Jennifer,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our team.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Caitlin

Business traveller, Travelled with group
Liked: Amenities
Beautiful, clean and great service
Stayed 3 nights in Apr 2024
Response from Melissa Penaflor on 21 Apr 2024
Dear Caitlin,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Allie

Liked: Property conditions & facilities
All was good and quit
Stayed 1 night in Apr 2024
Response from Melissa Penaflor on 21 Apr 2024
Dear Allie,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Maria del Carmen, KATY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small lobby
Stayed 1 night in Apr 2024
Response from Melissa Penaflor on 11 Apr 2024
Dear Maria del Carmen, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
This was a perfect location to have a shopping and dining weekend. Highly recommend.
Stayed 2 nights in Mar 2024
Response from Melissa Penaflor on 10 Apr 2024
Dear Roger,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

MELISA M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Melissa Penaflor on 11 Apr 2024
Dear Melisa M, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around excellence. Will stay again for sure.
Stayed 5 nights in Mar 2024
Response from Melissa Penaflor on 4 Apr 2024
Dear Karen, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Starcania

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Mar 2024
Response from Melissa Penaflor on 1 Apr 2024
Dear Starcania, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

virginia

Stayed 2 nights in Mar 2024
Response from Melissa Penaflor on 18 Apr 2024
Dear Virginia,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Robert G

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient great location
Stayed 2 nights in Mar 2024
Response from Melissa Penaflor on 26 Mar 2024
Dear Robert, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Melissa Penaflor on 18 Mar 2024
Dear Trevor,Thank you for taking the time to share your thoughts regarding this experience. Was there anything we could have done differently to have earned and intend to recommend score of 5?Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping and dining is walkable. The service from check in to check out was exceptional!
Stayed 2 nights in Feb 2024
Response from Melissa Penaflor on 1 Mar 2024
Dear Jennifer, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Melissa Penaflor on 17 Feb 2024
Dear Eddie, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Upscale rooms. Nice views. Would stay again.
Stayed 1 night in Feb 2024
Response from Melissa Penaflor on 15 Feb 2024
Dear Eddie, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Chassity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Melissa Penaflor on 14 Feb 2024
Dear Chassity, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Rodney

Travelled with group
Stayed 2 nights in Feb 2024
Response from Melissa Penaflor on 14 Feb 2024
Dear Rodney, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Jonathan, Beaumont

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean and great location.
Stayed 1 night in Jan 2024
Response from Melissa Penaflor on 14 Feb 2024
Dear Jonathan, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cold few days in Houston
Stayed 2 nights in Jan 2024
Response from Melissa Penaflor on 14 Feb 2024
Dear Malcom, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Rolando

Stayed 1 night in Jan 2024
Response from Melissa Penaflor on 14 Feb 2024
Dear Rolando, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Edward

Stayed 1 night in Jan 2024
Response from Melissa Penaflor on 14 Feb 2024
Dear Edward, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Amazing, beautiful, excellent staff … but also two small roaches!
Stayed 4 nights in Dec 2023
Response from Melissa Penaflor on 14 Feb 2024
Dear Samantha, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your comment has been shared with our housekeeping and engineering team and will be investigated. We can ensure you, we do weekly inspections. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Hubert R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back!
The room was amazing! We loved everything about it and look forward to going back for our anniversary again next year! It’s clean, spacious, comfortable and the views are great. Very friendly and helpful staff as well.
Stayed 2 nights in Jan 2024
Response from Melissa Penaflor on 14 Feb 2024
Dear Hubert, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Francisco

Stayed 1 night in Dec 2023
Response from Melissa Penaflor on 14 Feb 2024
Dear Francisco, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Chester

Stayed 3 nights in Dec 2023
Response from Melissa Penaflor on 14 Feb 2024
Dear Chester, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Gladys

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and extremely classy!
Stayed 1 night in Dec 2023
Response from Melissa Penaflor on 14 Feb 2024
Dear Gladys, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Aric

Stayed 1 night in Dec 2023
Response from Melissa Penaflor on 14 Feb 2024
Dear Aric, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very nice hotel but the beds are terrible. They are as hard as concrete. Not up to typical Westin standards
Stayed 1 night in Dec 2023
Response from Melissa Penaflor on 14 Feb 2024
Dear James,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with our front office leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Randal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, a little on the pricey side. I guess you get what you pay for.
Stayed 1 night in Dec 2023

10/10 Excellent

Georg Soeren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Melissa Penaflor on 14 Feb 2024
Dear Georg Soeren, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Jia, Houston

Stayed 1 night in Nov 2023

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Very Clean, near Market Street and Mall, Fountain Plaza and restaurants. Sorriso Restaurant, conveniently located within the hotel, is a must to put on your list.
Stayed 2 nights in Nov 2023
Response from The Malvenator on 27 Nov 2023
Dear Elizabeth,We are glad to hear that your overall experience was exceptional and look forward to welcoming you back soon.Guest Services

2/10 Terrible

Rene

Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A very nice and comfortable hotel with good amenities and a friendly staff.
Stayed 3 nights in Nov 2023
Response from Melissa Penaflor on 24 Nov 2023
Dear Anonymous,On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Solanch

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Nov 2023
Response from Melissa Penaflor on 20 Nov 2023
Dear Solanch,On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and atmosphere.
Stayed 1 night in Nov 2023
Response from Melissa Penaflor on 8 Nov 2023
Dear Robert,On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Melissa Penaflor on 23 Oct 2023
Dear Chris,On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 Excellent

Carla, Houston

Stayed 1 night in Oct 2023
Response from Melissa Penaflor on 5 Nov 2023
Dear Carla,On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Melissa Penaflor on 12 Oct 2023
Dear Sharon, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Andres

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Melissa Penaflor on 4 Oct 2023
Dear Andres,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Melissa Penaflor on 28 Sep 2023
Dear Maria, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Melissa Penaflor Front office Supervisor

10/10 Excellent

Fred

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Sep 2023
Response from Melissa Penaflor on 28 Sep 2023
Dear Fred, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Melissa Penaflor Front office Supervisor